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“Excellent hotel in a great location”

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Crystal Palace Boutique Hotel
Ranked #17 of 133 Hotels in Sofia
Certificate of Excellence
Halifax, United Kingdom
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Excellent hotel in a great location”
Reviewed 30 June 2013

This is a very good hotel, part of a small group but with an individual feel to it. Very well appointed rooms (though tea and coffee making facilities would be nice) and spacious, high quality public areas. The hotel is in a great location, just a short stroll from Nevsky cathedral, with most other city centre attractions within easy walking distance. Food good (though the restaurant is very quiet at weekends).

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duncan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Perth, Western Australia, Australia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 June 2013 via mobile

I wound up at the Crystal Palace for a work function over several days. I live in Sofia, so am generally sceptical about the service offered by local establishments, especially those with ostentatious names like crystal palace.
However, I have only good things to say about this hotel - from the competence and courtesy of the staff, to the quality of the rooms and food, location - all excellent. Fantastic value too. I gave the rooms a 4/5 only because old world heavy furnishings aren't my cup of tea, but the quality in all other aspects well outweighed my style biases.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tarikmuka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2013

Great food especially the breakfast the staff were friendly and spoke English . Took around 30 minutes by cab to the airport. Found a beautiful mosque in central Sofia opposite the McDonalds too which is around 15 minutes by cab from the hotel

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imranpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Panama
Level Contributor
214 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 11 June 2013

I was here checking out hotels for an upcoming tour and it is perfect...it had everything you could want in a lovely area of the city. Lovely helpful check in and my room was quiet and had all I could need. Now, no tea kettle but called room service and hot water was up in minutes.

Breakfast is a buffet style and plentiful to say he least.

I would agree with the internet. I was on the 6th floor and had problems too but not all the time....that was ok though as I needed sleep!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ICanTravelPanama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
limassol
Level Contributor
194 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 23 May 2013

The hotel is by the park and walking distance from many of the sites. It has a parking garage. The rooms are spacious and the beds are comfortable. We were on the 6th floor and had a lot of trouble with the wifi connection. In the end we had to move to the 2nd floor, where the connection is fine. It just doesn't seem to work on the top floors ( tried 3 rooms before moving down to the 2 nd floor). The hotel has a good garden restaurant.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandyLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 April 2013

It's been awhile since I stayed at the Crystal Palace (June 2011), but based on their website it hasn't changed. The hotel was booked as the beginning and ending hotel for the Rick Steves' Bulgaria tour, and they made a good choice. It's a beautiful hotel located a couple of blocks from a major bus stop, which was good since the taxi's from the airport are notorious for ripping off tourists. It's very centrally located, near the Alexander Nevsky Cathedral, the Streets of Gold and a large shopping area. My room was nice, the breakfast buffet selection was large and the food was good. I would recommend this hotel.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank EUReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 February 2013

Being guest of the Crystal Palace different times at this hotel while traveling to Bulgaria for business reasons. The staff is very welcoming, friendly and courteous, always ready to help and to support to requests.
The hotel has a good wellness area to relax after work. I recommend the hotel and also the internal restaurant (room service).

  • Stayed May 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lp_always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Palace Boutique Hotel

Property: Crystal Palace Boutique Hotel
Address: ul.Shipka 14, Sofia 1504, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Sofia
#13 Luxury Hotel in Sofia
#15 Business Hotel in Sofia
#18 Romantic Hotel in Sofia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
Crystal Palace Boutique Hotel is a 4 star hotel located in downtown Sofia, next to the famous Doctor's Garden, Sofia's National Library, the University of Sofia, the Alexander Nevsky Cathedral and other main institutions, cultural sights and places of interest. The stylish hotel offers 63 spacious and cozy rooms and apartments behind a facade that is defined as an architectural monument. The elegantly furnished hotel is well equipped with modern amenities and has 2 conference rooms, a lobby bar, a sophisticated restaurant and a SPA & Wellness center. Crystal Palaces' restaurant and lobby are very popular amongst members of the Bulgarian government and high society. ... more   less 
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Also Known As:
Crystal Palace Boutique Sofia

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