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“Мagnificent”
Review of Grand Hotel Sofia

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Grand Hotel Sofia
Ranked #5 of 133 Hotels in Sofia
Certificate of Excellence
Sofia Region, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Мagnificent”
Reviewed 16 August 2014

Thank you for everything. The manager of the place who's name was Mr. Rusev was very nice. He helped me with places nearby to shop for things, good places to eat etc. I stayed at a single room. The room was really nice and clean. Bathroom was super clean too. You have free wifi access here. I really enjoyed my stay and the hospitality of the people at Grand Hotel Sofia.

Room Tip: Room 903 on the top floor!
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Stoychev86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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846 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
380 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 6 August 2014

We had a nice stay. Rooms were very large and clean.

The hotel was located near the center a short walk from many museums and churches. About a 6 block walk from the start of the free walking tour - which seems to be a good proxy for where the walking center for a tourist is.

In general I think this is a good hotel for a family travelling even though it is essentially a business hotel. However, don't expect much in the way of concierge recommendations as they are more used to business travel. One dinner we really enjoyed we found on trip advisor.

As they are a business hotel - they have good summer rates as business travel is off in the summer.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Richard10024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nahariya, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014

Large rooms , all stuff very useful for any help you need .
Highly recommend ! just in the center all what you need is around you
security team very good .
Must also say that Kalin K. Sales manager , do all what he can to welcome you and to make sure that you are Satisfied

Room Tip: panorama room
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Tamir_P1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 7 August 2014
Dear Valued Guest,

I am very pleased to learn you have enjoyed your stay at Grand Hotel Sofia and that our level of service surpassed your expectations.

Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received.

You are a valued patron of our hotel and I look forward to the opportunity of welcoming you back on future occasions.
Sincerely,
Petya Angelova
Front Office Manager
Grand Hotel Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
leics. UK
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 5 August 2014

Arrived into Sofia from the UK on a glorious hot May day. The hotel was very easy to find in the heart of the city & valet parking was superb.

The foyer is most impressive as was the large high floor room facing the main street with snow capped mountains a distant view. The bathroom was particularly plush if perhaps just a little bit on the dark side.

Bulgaria is cheap & this hotel was no exception but the place oozed grandeur & opulence. It is also centrally located & within strolling distance of all that Sofia has to offer.
A truly wonderful experience & highly recommended.

Room Tip: Ask for a high floor front facing if that is your preference
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  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank antonleics_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 7 August 2014
Dear Guest,

Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests.

We are delighted that you find our service team to be "superb" because it is people’s attitude that really make the difference.
We are looking forward to your next visit to Sofia and our hotel.

Sincerely

Petya Angelova
Front Office Manager
Grand Hotel Sofia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turku, Finland
Level Contributor
195 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 July 2014

This hotel has indeed earned its stars. The rooms are spacy, clean and cosy and the service is smooth and highly professional. The breakfast buffet doesn't leave much to wish. The only thing that was a bit annoying and confusing was the fact that the breakfast was served in different restaurants each morning.

  • Stayed March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Henrik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 29 July 2014
Dear Henrik W,
Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia.
We are delighted that you find our staff to be “highly professional” because it is people’s attitude that really make the difference.

We hope that it will not be long before your travel plans take you back to Bulgaria. We will be delighted to welcome you back to the Grand Hotel Sofia.

Sincerely

Petya Angelova
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 July 2014 via mobile

Excellent service, room was very large but dated, very small elevators (two people plus luggage max), spa prices very reasonable (roughly $50 for hour massage), easy walk to major sites/sights and cafés and restaurants. Best upscale hotel in Sofia.

Stayed July 2014, travelled as a couple
Helpful?
Thank ralph099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 29 July 2014
Dear valued guest,

Thank you for taking the time to share this review. We are flattered that you have enjoyed our amenities and, above all, that the service has met your expectations.
Thank you for the overall rating of Grand Hotel Sofia as an excellent hotel.
We look forward to welcoming you back!

Sincerely

Petya Angelova
Front Office Manager
Grand Hotel Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 27 July 2014

This hotel is great.I really enjoyed the stay.The service was perfect,the location is good,I was abve to visit a lot of placese without using a car and the staff is very helpful. I highly recommend it and I am looking forward to my next stay there.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria_D_1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review, 28 July 2014
Dear Maria D,

Thank you so much for sharing your experience with the Tripadvisor readers. I have to admit that we had a wonderful start of the week after reading your comments. Our service team is grateful for the kind recognition.

Thank you for your overall rating of Grand Hotel Sofia as an excellent hotel. We are thrilled that we have come to your level of expectations and even exceeded it.
Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria.

Petya Angelova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Sofia

Property: Grand Hotel Sofia
Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#4 Luxury Hotel in Sofia
Price Range (Based on Average Rates): £
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Official Description (provided by the hotel):
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
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Also Known As:
Sofia Grand Hotel

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