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“Nice hotel, great location for business”

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Best Western Expo Hotel
Ranked #42 of 133 Hotels in Sofia
Bayern
Level Contributor
271 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Nice hotel, great location for business”
Reviewed 27 May 2014

The hotel is only 5km away from the airport and 200m from the Expo.. So it is the perfect location for a business trip. If you need to go to the city, the Metro is only 500m away and you need 20min to the city.. (and the mtro is very cheap)
The hotel itself is a little bit old but still ok. Rooms are big, you have warm water in the bathroom and the WIFI is working everywhere with good connection.
The staff is very friendly and speaks very good english. The food in the restaurant is ok, as well the breakfast.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
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English first
Antwerp, Belgium
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 May 2014

I stay in the B.W. Expo often at the end of my business trip to Sofia because it is very conveniently at a 10 minutes ride from the airport...

There is a metro almost in front taking you to the centre of Sofia in 10-15 minutes... very convenient...

The hotel is doing it's best to be top level...
Lat time I arrived at 23:00 hours, restaurant and room service where normally closed but the waiters did not mind bringing me 2 huge plates of hamburger with fries after 23:00 hours...
This is the extra I love from the B.W. hotels (unfortunately not all).
I enjoyed a good meal in the restaurant also the previous time... price is high for Sofia norms but the quality is very good...
Only positive things about the staff last time... Despite my short stays I have always had the best experience...
Rooms are big and convenient for working with a huge desk with plenty of space...

The most important thing: The management does care and follows up on complaints: Last time I wrote on the BW site the rooms are to dark to work when you come in for a business trip this is important...and immediately got a reply they will work on that and it would be fixed very quickly...

When the management takes such things personally you can only recommend this hotel to others guest, can't you? :-)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francois V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 May 2014 via mobile

I must state at that point in my life (age 43) that I owe some of my best experiences in travelling around the world to TripAdvisor application and for the community that contributes to that idea. I use TripAdvisor for 10 years already and never was disappointed. I will add this opening to my next 10 reviews.
I stayed one night in this hotel after two weeks traveling and before my flight home which was scheduled for the coming morning. I found this hotel very similar to U.S Best western I experienced before. Very large, clean and comfortable.
I had to ask for fixing the shower head which was totally broken. The guy swapped it with the shower head of the closest room.
It takes only five minutes to the center of Sofia and cost around 10 Leva (5 euro) so it good choice if you don't want to pay for staying in central hotels.

Stayed May 2014, travelled solo
Helpful?
Thank Tsr69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 March 2014

The hotel is located near the airport and there is a metro station a short walk away that will take you in to the city centre. The complimentary breakfast is very good with hot cooked items like eggs and sausages as it is located in the hotel's restaurant. The staff throughout the hotel speak very good English and are extremely polite. Overall I had a good stay and for the price the hotel delivers decent value. There are some downsides however. The walls seem to be very thin and you can hear a lot of noise from the adjacent rooms. If you're a light sleeper this could be a problem. The pillows aren't very good and seem cheap compared to a W or a Marriott. The only 2 elevators are also extremely small when you consider the size of the hotel which can fit maybe 2 people with luggage at best.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Hessen, Germany
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 January 2014

I don't expect much from a Best Western hotel. Perhaps I'm pessimistic or the hotel in Sofia was above average but I liked it. The fact that they have a concierge surprised me. I have no idea what he does except running outside to open the gate to the parking lot since I did not need such services but it is a good sign. My expectations on a hotel restaurant are not very high either but I was pleasantly surprised by the food (turkey with rice). The room was nice, it had all the amentities I needed and I could not find anything negative except the shower head which is losing its metal finish (electroplated plastic).

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Per_St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domzale, Slovenia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013 via mobile

We stayad here for 2 nights. BW EXPO hotel was a nice surprice. Nice, clean and very comfortable hotel. LocationTsarigradsko Shose but some 8 kilometers from city centr. Blv. Metro station is 100 m from hotel. Good parking in front of a hotel too. Interesting modern arhitecture. Elevator with big windows to the street.
The hotel is not so big, so you really have influence the personal takes care of you. Some would say the hotel is quite away from city centre, but there is a cheap taxi and a very clean Metro.
I would recommend for business stay, but not for family.
The breakfast is good with a nice athmosfere. Rooms are clean and spacious.
The bed was comfy and the well appointed bathroom very clean with an excellent selection of toiletries.
I had some problems, while my credit card was debted in advance and than the POS terminal did not work, so there was some confusion at checking out.
If you have an early morning flight, this is the best hotel, while you can see the airport from some rooms.

Stayed October 2013, travelled on business
Helpful?
Thank filafila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, England, United Kingdom
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2013

Me and my parents stayed there last winter due to a delay in our flight. EasyJet provided the accommodation there and we didn't pay a penny, HOWEVER it is a very expensive hotel for the typical Bulgarian man/womans's pocket and so I wouldn't go there again due to the high prices. The breakfast in the morning was great and rich, the rooms were clean and the service very polite. Due to the situation it took a while to get the keys for the room. Once we got to the rooms I was nicely impressed as they were modern, light, with big windows.The atmosphere is very "business orientated hotel" and the location is very out of the city of Sofia, but there is a metro station which makes travelling easier. I would recommend for business stay, but not for family.

  • Stayed December 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mila I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Expo Hotel

Property: Best Western Expo Hotel
Address: 149 Tsarigradsko Shose Blv., Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Sofia
#27 Luxury Hotel in Sofia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Expo Hotel 4*
Number of rooms: 99
Official Description (provided by the hotel):
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 
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Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western

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