We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice Hotel, Good Location at Affordable Price”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN Lozenetz Hotel
Ranked #25 of 131 Hotels in Sofia
Certificate of Excellence
Healdsburg
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice Hotel, Good Location at Affordable Price”
4 of 5 bubbles Reviewed 11 August 2014

My husband and I stayed at Hotel Lozenetz twice in July for business and pleasure. One night July 20 and two nights July 30-31 and had different rooms both stays and both were spacious and clean. The bathrooms were also clean with shower stalls. We had requested a double bed and both times the request was honored. The staff at the reception desk spoke good English and were always helpful with our many requests (i.e., finding the ice rink, borrowing scissors, printing documents). The breakfast was plentiful and tasty every day from 7:30-10; however, on our second stay on the first morning, we came down to breakfast later than usual at 9:30am and we were sad to see things weren't stocked (i.e., coffee was empty, watermelon gone, no plates or bowls). When we asked about the breakfast items, the staff quickly refilled so that was good. The location is great... close enough to walk to the sights of Sofia and there's also a Metro stop at the corner (we did both). Wifi is important to us and we were very pleased to have wifi included with the room price. In one of the rooms the wifi was a bit spotty, but they had an ethernet cable available so we were able to plug in for a business meeting and never lost the connection. For the price, we found Hotel Lozenetz a very good deal and would definitely stay here again.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank HealdsburgJennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RalitzaVassileva, Sales & Marketing Executive at BEST WESTERN Lozenetz Hotel, responded to this review, 19 August 2014
Dear guest,

It is a great pleasure to read your positive impressions about Lozenetz Hotel. Thank you very much for taking time to write about your experience with us. We are delighted you enjoyed your stay. Thank you for the accurate description of the property location and the fact that you mention the availability of public transport nearby.
We are looking forward to your next stay at Lozenetz Hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

280 reviews from our community

Traveller rating
    108
    123
    31
    12
    6
See reviews for
42
71
45
62
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 11 August 2014

Some of the staff were not helpful. But the price and location were really good. Had problem with the weak air condition and mini bar. Other than than everything was ok. The breakfast was not bad; it had the basics and it tasted okay

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moatazaboelenin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RalitzaVassileva, Sales & Marketing Executive at BEST WESTERN Lozenetz Hotel, responded to this review, 19 August 2014
Dear guest,

Thank you for taking time to reveal your opinion with us. Your feedback is very valuable because it helps to improve our level of services.
Hoping to see you soon again as our guest.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

Nice hotel and staff.The location was excellent. The staff was very friendly and understanding, the room was well kept and big and nice view from the top. Garage for car is not so good small but is better from nothing.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yulian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZhivkoZhelyazkov, General Manager at BEST WESTERN Lozenetz Hotel, responded to this review, 1 August 2014
Dear guest,

Thank you very much for taking time to write about your experience with Lozenetz Hotel.
We are glad that you got positive impressions about the staff and the room.
Hoping to see you soon again as our guest.

Kind regards,
Ralitza Vassileva
Sales and Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stara Zagora, Bulgaria
1 review
1 of 5 bubbles Reviewed 30 July 2014

Staff at reception extremely slow. Was in a hurry but had to wait to be registered and pay in advance. Hotel needs more cleaning and better customer service. In every hotel of this class it was enough to leave my id to be registered and collect it later - here I had to wait, till the new trainee issues an invoice to another customer and pay before I can get my key....

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank IvanChernia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZhivkoZhelyazkov, General Manager at BEST WESTERN Lozenetz Hotel, responded to this review, 31 July 2014
Dear guest,

Thank you very much for taking time to write about your experience with Lozenetz Hotel.
For us your feedback is very valuable because it helps to improve our level of services.
I’m really sorry for your disappointment.
Our hotel policy is paying on arrival. Please excuse our reception agent who is new and still learning.
Hoping to see you soon again as our guest!

Kind regards,
Ralitza Vassileva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 13 July 2014 via mobile

We have recently stayed here spending one night. The front desk were very welcoming but I couldn't understand why they made us pay upon arrival. The bell man didn't know how to earn his money as he didn't greeted us. He opened the door of the taxi remaining completely speechless.
Our room was nice (especially the bed) but the carpet had some marks on it, it looked like it was burned with a cigarette. I suggest they change it. The bath wasn't bad but the tiles looked a bit dated.
The hotel is conveniently located close to the city center. Overall our stay was good.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vendy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZhivkoZhelyazkov, General Manager at BEST WESTERN Lozenetz Hotel, responded to this review, 1 August 2014
Dear guest,

Thank you for choosing Lozenetz Hotel and taking time to reveal your opinion with us. I really appreciate your comments and accurate observations. Our hotel policy is paying on arrival. Please excuse our bell boy who is still learning but I’d like to assure you if you decide to book again with us the same will correspond to your expectations.Your feedback is very valuable because it helps to improve our level of services.
We are looking forward to your next stay at Lozenetz Hotel.

Kind Regards,
Ralitza Vassileva
Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 9 July 2014

The location was very strategic, close to the City Centre, a large shopping mall and a favourite restaurant. The staff was very friendly and understanding, the room was well kept, spacious and very beautiful. The internet was non-stop and all facilities in the room were very good. Thank you very much for your hospitality

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank cintanami87 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZhivkoZhelyazkov, General Manager at BEST WESTERN Lozenetz Hotel, responded to this review, 1 August 2014
Dear guest,

Thank you very much for your excellent review posted at Tripadvisor.com. It’s a real pleasure to read your positive impressions. I am very happy that you enjoyed your time at our hotel.
Hoping that you will choose once again Lozenetz Hotel next time you visit Sofia.

Kind regards,
Ralitza Vassileva
Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 7 July 2014

The location was exelent , very good area and so close to the center , Big and beautifull room very clean and confortable , the staff was realy good they was awake when we arived verry late at night , verry big and good buffe for breakfast .

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Giannis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZhivkoZhelyazkov, General Manager at BEST WESTERN Lozenetz Hotel, responded to this review, 1 August 2014
Dear guest,

Thank you very much for taking time to write about your experience with Lozenetz Hotel. It’s a real pleasure to read your positive impressions about the friendly staff and the beautiful and clean room that you stayed in. We are glad that you enjoyed the breakfast as well.
Hoping to see you soon again as our guest.

Kind regards,
Ralitza Vassileva
Sales & Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sofia hotels
Oborishte
BEST WESTERN Art Plaza Hotel
Suite Hotel Sofia
#17 of 131 in Sofia
4.5 of 5 bubbles 244 reviews
Show Prices
Show Prices
Show Prices
Central Hotel Sofia
#4 of 131 in Sofia
4.5 of 5 bubbles 407 reviews
Budapest Hotel
#9 of 131 in Sofia
4.5 of 5 bubbles 399 reviews
Hotel Favorit
#12 of 131 in Sofia
4.5 of 5 bubbles 152 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Lozenetz Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Lozenetz Hotel

Property: BEST WESTERN Lozenetz Hotel
Address: bul. Sveti Naum 23, Sofia 1421, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#8 Business Hotel in Sofia
#9 Romantic Hotel in Sofia
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Lozenetz Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Lozenetz Sofia is a nice small hotel near to City Center Sofia shopping center and European Union metropolitan station is on 200 meters. National Stadium is on 15 minutes walking. The hotel offers cosy rooms with air-conditioner, restaurant, lobby bar, meeting room. All rooms equipped with Coffee/Tea maker and brand new flat LCD TVs. Hotel Lozenetz Sofia provides underground garage and free of charge Wi-Fi internet access throughout the hotel. Hotel Lozenetz Sofia offer warming atmosphere, plentiful breakfast, delicious cuisine, Bulgarian Traditional meals, special selection of wines, pick-up service, and friendly and helpful staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Booking.com, Expedia, HostelWorld, Odigeo, Hotels.com, Hotelopia, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your BEST WESTERN Lozenetz Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lozenetz Hotel Sofia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing