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“Good but worn out”
Review of Central Park Hotel

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Central Park Hotel
Ranked #15 of 133 Hotels in Sofia
Certificate of Excellence
Varna, Bulgaria
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good but worn out”
Reviewed 15 May 2014

Very good location, just on the end of Vitosha blvd (central point in Sofia). The staff was very friendly and helpful, I came before 11am and they have accommodated the room for me. Room is big and spacious, though when booking, choose the one which is not facing the main street.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava R, Manager at Central Park Hotel, responded to this review, 20 May 2014
Dear Angela S,

Thank you for your review posted on TripAdvisor following your recent stay at the Central Park Hotel Sofia. I would like to thank you for sharing your feedback with us as it helps us to improve our level of service. We really appreciate your positive comments on our hotel. Describing the staff as ‘friendly and helpful’ is the ultimate goal of any hotelier. Referring to your remark on the interior I would like to share the news that some major in-room renovations are on the books. It will not be long when we will be able to welcome our guests in our 106 Restaurant after a complete makeover as well.
We hope that your personal travel plans will take you back to Sofia and we will be delighted to welcome you back as a guest of our hotel.

Sincerely,

Miroslava Raykovska
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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South Carolina
Level Contributor
162 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 29 April 2014

More of a business hotel than a tourist hotel. Across street from convention center. About 4 blocks from main tourist area. Apparently my reservation was only good for one person and had to pay extra for second person even though there were two beds in room. Hotel is very modern and clean and beds were good. Staff was friendly and helpful. Weather was warm and room was vey hot. No AC so had to open window which let in lots of street noise. Trams woke us up a about 5 AM each morning. Breakfast is very expensive so I would advise walking to one of the nearby restaurants. We ate a good dinner twice at INTRIGUE which is about 100 feet from the front door. We had coffee and sweets one morning at the next door coffee shop ATEHE but they did not speak English and were not overly friendly. Will probably stay somewhere else if I ever get back here.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthCarolinaPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava R, Manager at Central Park Hotel, responded to this review, 3 May 2014
Dear Guest,

Thank you for taking the time to share this review on Central Park Hotel Sofia. We are flattered that you have enjoyed our amenities and, above all, that the service has met your expectations. To describe the hotel as clean is the dream of any Housekeeping department.
We offer flexibility on the rates in order to respond to the budget preferences of our guests. Thus the rate is based not on the number of beds in the room but on the number of occupants. We aim to provide the space our guests need no matter if they travel alone or as a couple.

We are proud of our culinary operation and try to satisfy all tastes and preferences. The breakfast might seem a little bit expensive compared to what is on offer locally but it allows us to maintain the quality and variety that our guests deserve. I would like to believe that considering the option of getting back to Sofia means that you have enjoyed your visit and that there is a lot more to explore.

Sincerely,

Miroslava Raykovska
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 April 2014

I arrived on my birthday and what awaited me in my room: A big basket of fruit, a bottle of wine and a birthdaycard with names of the staff!! Wish to say thank you to all of these serviceminded, neverending smiling, friendly people including Victoria and Ivanov, Miroslava, doormen, lobbybarstaff, reception etc
Stayed a week. Am always feeling like I am at home or even better. Can recommend this hotel to everybody for a very good price. Also situated in centrum. Short walking distance to fashionable Vitosha Blvd, Alexander Nevski Cathedral and subways
Will be back of course
Thax to you all

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank creamteaser_oslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava R, Manager at Central Park Hotel, responded to this review, 28 April 2014
Dear Guest,

I am very pleased to read your comments and I can assure you that all my colleagues were really thrilled to know that their ongoing efforts to exceed our guests’ expectations have been noticed.

Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received.

You are a valued patron of the Grand Hotel Sofia and we are looking forward to the opportunity of welcoming you back on future occasions.

Sincerely,

Miroslava Raykovska
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
143 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 22 April 2014

Perfect location, right next to the conference centre and a short walk from the main shopping street and all the sights. Clean rooms and an excellent shower. Breakfast was a bit of a let down though. I chose to go out as the coffee was particularly bad and there were some great cheap coffee shops nearby.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCCMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava R, Manager at Central Park Hotel, responded to this review, 25 April 2014
Dear Valued Guest,

Thank you for your review posted on TripAdvisor following your recent stay at the Central Park Hotel Sofia. I would like to thank you for sharing your feedback with us as it helps us to improve our levels of service. We really appreciate your positive comments on our hotel. Referring to your remark on our breakfast I would like maybe for the first time to announce it in public that we are considering some major changes. We are undertaking some full renovation on our restaurant which will lead not only to interior changes but will help us benefit from some technological advances.
We hope that your personal travel plans will take you back to Sofia and we will be delighted to welcome you back as a guest of our hotel.

Sincerely,

Miroslava Raykovska
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Istanbul, Turkey
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 April 2014 via mobile

It is an average business hotel very near to the biggest convention center of Sofia.
The surrounding is full of good restaurants.
The first day we tried to check in it was overbooked thus we couldnt get our room. They gave us a room in anorher hotel in the city center and that was a super place so at the end we were very glad that the overbooking problem occured.

Stayed August 2013, travelled on business
Helpful?
Thank Gulsenist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava R, General Manager at Central Park Hotel, responded to this review, 4 April 2014
Dear Guest,

I would like to thank you for sharing your feedback with the wider TripAdviser audience as it gives us an opportunity to keep our services up to the level that our guests are expecting.
Midsummer usually is not busy time for city hotels in Bulgaria but even in August it happens that we experience heavy booking situations. In our ongoing efforts to provide a level of service beyond our guests’ expectations we cater to come with a solution that would suit the needs of a business traveler.
I am delighted that you have enjoyed the hotel we have arranged for your accommodation. Hopefully upon your next booking we will have the opportunity to welcome you directly to our property.

Sincerely,

Miroslava Raykovska
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 March 2014 via mobile

Dead center, ultra clean, friendly staff and got a good deal from trip advisor. Only one piece of advice. Do not include breakfast. It is too expensive and there are many beautiful cafes nearby that are less expensive and more interesting.

Stayed March 2014, travelled as a couple
Helpful?
Thank Harry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolay_Daskalov, Front Office Manager at Central Park Hotel, responded to this review, 11 March 2014
Dear Guest,

Thank you so much for choosing Central Park Hotel Sofia for your stay.
We would also like to thank you for the valuable feedback you shared with us, because it all will help us in our ongoing efforts to meet guests’ expectations.
We are looking forward to welcome you back as our guest.

Kind regards,
Nikolay Daskalov
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 February 2014

The Central Park Hotel in Sofia is a fabulous hotel for business as it is located in the nerve center of Sofia. The Vitosha area houses the largest convention center in the whole of Southeast Europe. The hotel is perfect for those attending the innumerable conventions, fairs and other events that take place in the convention center. The hotel is also close to all the main attractions in Sofia and the pedestrian zone, which is a feature in Sofia. The hotel is just 10 kilometers away from the airport. The hotel is also close to the tram and metro stations. The rooms are packed with a lot of amenities, including some unconventional ones. The breakfast is very helpful in Sofia as outside you may not get till 10 AM. The staff is very attentive and service oriented and speaks English.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JakeTporry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolay_Daskalov, Front Office Manager at Central Park Hotel, responded to this review, 14 February 2014
Dear Guest,

We were delighted to receive your kind comments about Central Park Hotel Sofia. Thank you for taking time to share them via TripAdvisor. We look forward to the pleasure of welcoming you back soon!

Yours sincerely,
Nikolay Daskalov
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Central Park Hotel

Property: Central Park Hotel
Address: bul.Vitosha 106, Sofia 1463, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #15 of 133 Hotels in Sofia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Central Park Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Central Park Hotel enjoys a prime location in the very heart of Sofia on the famous Vitosha Boulevard, steps away from the Palace of Culture, the biggest convention centre on the Balkans. Overlooking the Vitosha Mountain, with easy access to all sites of interest in Sofia, it is the ultimate venue for business and leisure travellers alike. The trendy pedestrian zone, which is lined with luxury shops and fashion boutiques, banks, cinemas and cosy cafés, is nearby. Sofia International Airport is 10 km away providing a smooth connection. The Central Park attains the very highest standards of comfort and all amenities essential to modern living. It offers contemporary design and an intimate, homely atmosphere, combining elegant living standards with warm Bulgarian hospitality. The outstanding personal services guarantee to please the most discerning guests. ... more   less 
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