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“Friendly staff, great location”

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BEST WESTERN Art Plaza Hotel
Ranked #29 of 131 Hotels in Sofia
Krakow, Poland
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Friendly staff, great location”
4 of 5 bubbles Reviewed 27 July 2013

I agree with everyone else, the staff is really friendly and helpful. The hotel itself is clean and small, so it's perfect if you don't like chain brands. Rooms are okay but not too spacious - I've stayed in bigger and I've stayed in smaller, so this makes them average size. All in all, nothing extraordinary. Two things were annoying: rather cold breakfast (and if you get there at 9.30am you won't have a place to sit!) and air-conditioning which is simply not cooling down your room. I've had 30'C at 1am...

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scatter_heart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller294452, Manager at BEST WESTERN Art Plaza Hotel, responded to this review, 24 February 2016
Dear Happy Guest.

Thank you for giving us a perfect rating and for recommending BEST WESTERN Art Plaza Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Best Regards,

Petar Kostov
/General Manager/
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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215 reviews from our community

Traveller rating
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    12
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
Cincinnati, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 October 2012

My family spent a night at Kolikovski Hotel this past month. The hotel was fine, and I would stay there again. The thing that makes this hotel soar above the rest, is the effort they went to to alert us to a lost passport. We left a case with 2 passports, all credit cards and about 5 different currencies in our room. The maid returned it intact to the desk, where they dug deeply to find a phone number in the US to contact. An e-mail that evening from my mother (who was contacted by the hotel) let us know before we even knew the items had been left behind, that they were safe in the hotel. We may not have even known they were missing until we reached the border, and then may not have known where they had been left. Trust me, this hotel saved us a lot of stress! Thank you so much!!

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank megjung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller294452, Manager at BEST WESTERN Art Plaza Hotel, responded to this review, 24 February 2016
Dear Guest.

Thank you for taking the time to review your stay at BEST WESTERN Art Plaza Hotel. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again.

Best Regards,

Petar Kostov
/General Manager/
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 26 September 2012

The hotel provided an excellent value for price. I have been there with my son for five nights, end of August - beginning of September 2012. Our room was probably a bit small but very clean and nicely furnished. The window on the street was very good at canceling any noise and air conditioning was provided. Maybe the A/C was slightly noisy even if no big deal. The staff is very kind and welcoming and the hotel is very close to Vitosha st. (the main shopping street) and to the central part of the city. We never took any public transportation from there. Breakfast is good, we had buffet in the weekend and ordered at the table (all included in the room rate) during the week. I would recommend it to my friends. The hotel also provides a ride to and from the airport at a reasonable price.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lodeste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller294452, Manager at BEST WESTERN Art Plaza Hotel, responded to this review, 27 April 2016
Dear Happy Guest.

Thank you for giving us a perfect rating and for recommending BEST WESTERN Art Plaza Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Best Regards,

Petar Kostov
/General Manager/
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 22 September 2012

First of all, if you plan to walk around the city and especially if you plan to go shopping at Vitosha blvd, then Kolikovski is a must! It was perfect for night out at the nice restaurants and bars at Vitosha blvd and you return to the hotel on foot.

The Hotel is definitely not a boutique hotel. It a decent, above average, hotel that needs to improve some details in order to be a "very good" hotel.

The staff was very friendly and the transfer from & to the airport was excellent with an almost new mpv car.

Internet was ok. The LAN was working fast, and the WiFi reception was 2/5.

The room carpet was clean. We were comfortable, even to walk barefooted. The minibar prices were high (for a Bulgarian hotel).

The air conditioning were working perfect and the windows open completely. The neighborhood, although it looked a bit dark, felt very safe and the whole region make us feel comfortable, compare to Athens city center.

For a 66 euro per night, is quite pricey, but we were lucky enough to find a discount for the days we wanted and we paid around 45 euros per night. For this price i would stay again for sure!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 June 2012

For this price you cannot expect to stay at a real boutique hotel. And you will not. This hotel is clean with nice service (nothing spectacular) and offers a good choice for a 1-2 night business traveler who wants to stay close to downtown Sofia. But is certainly not a boutique hotel in it's true sense, as you will not see any personalized, arty room design, nor stylish and cozy lobby, or a top of the range restaurant etc. The only remarkable thing on the design is the very daring color usage, maybe going to far in some instances.
You will get instead a good night sleep, for a fair price and an average breakfast all in the very heart of the city, walking distance from shopping street and other attractions in Sofia.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cosmopolice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buehler
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 19 November 2011

The room was clean and everything worked, with free WiFi and minibar. The room was very quiet. The ventilation was impossible to work out, but the windows opened so that wasn't a problem. The two young ladies manning the desk and the restaurant at breakfast were friendly enough, but I got the distinct feeling that my ordering was an inconvenience.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P_Stibbons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller294452, Manager at BEST WESTERN Art Plaza Hotel, responded to this review, 24 February 2016
Dear Happy Guest.

Thank you for giving us a perfect rating and for recommending BEST WESTERN Art Plaza Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Best Regards,

Petar Kostov
/General Manager/
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 June 2011

I stayed for 2 days. This hotel is very nice and the staff very friendly and helpful. The room was small but OK just for me. It had a window to the street which is something I value. It seemed very clean. Wifi connection, which was very good and free. However, the air conditioning did not work well and was a bit noisy. This problem was solved by opening the window since it was not too hot outside. I loved the neighborhood, which is very safe and quiet. The building itself is modern and functional, although not beautiful at all.

  • Stayed May 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jotabranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller294452, Manager at BEST WESTERN Art Plaza Hotel, responded to this review, 24 February 2016
Dear Guest.

Thank you for taking the time to review your stay at BEST WESTERN Art Plaza Hotel. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again.

Best Regards,

Petar Kostov
/General Manager/
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Art Plaza Hotel

Property: BEST WESTERN Art Plaza Hotel
Address: ul.Hristo Belchev 46, Sofia 1000, Bulgaria (Formerly Kolikovski Hotel)
Region: Bulgaria > Sofia Region > Sofia > Oborishte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 131 Hotels in Sofia
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Art Plaza Hotel 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Kolikovski Hotel Sofia

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