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Arena di Serdica Boutique Hotel
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Reviews (433)
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All reviewsroman ruinsl'occitane toiletriesdeluxe suiteclassic stylequiet side streetnice hotellarge bathroompanorama restaurantbreakfast choicesdecent sizestayed nightswalking distanceclose to the city centerquiet areavisit sofiaalexander nevsky cathedralcentral sofia
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Reviewed 28 July 2014

This splendid hotel is situated on a quiet street in the best neighborhood in town, and is still close to all points of interest. The rooms are spacious and well appointed, and the bathrooms are luxurious. The staff are very affable and attentive, and our best meal during our visit was at their Terrazzo restaurant, where we had a feast for very good value pieces. This elegant hotel is a hidden gem inside a beautiful and cultural city. During our walks around the city we visited the other leading hotels and are glad we stayed at de Serdica. Looking forward to returning.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank NY-LON-PB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Boutique Hotel, responded to this reviewResponded 18 August 2014

Dear NY-LON-PB.,
Thank you very much for the detailed review. Your feedback is very valuable to us and make us more self-confident before the competition. Hope to have you back soon!

Eli Stoilova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Arena di Serdica is perfectly positioned for a visit to Sophia. Right in the middle of town within walking distance of all the sights yet located on a side street away from city traffic noise, just about perfect. Would love to give it an excellent rating and perhaps compared to other Sophia hotels it probably is but the facility is showing a little age and wear. Rooms and bathrooms are large, staff was very attentive, restaurant ok. Wi-Fi in the rooms a little spotty. Stayed twice, at the beginning and ending of a two week trip and would definitely stay here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank rosegrwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Boutique Hotel, responded to this reviewResponded 18 August 2014

Dear rosegrwr.,
Thank you very much taking the time to share your experience. Location is priority number one to our hotel chain. Arena di Serdica is hotel combined with different senses like: age, because of the amphitheatre, and at the same time luxury and cosiness. Your remark is valuable to us. Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

The hotel is centrally located and I was able to walk to the downtown area for meetings and meals. This is a beautiful hotel. Very clean. Staff members were professional. The bed was comfortable. The bathroom had a wonderful tub and a separate shower. The breakfas was ample.

  • Stayed: April 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank 4Ellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Boutique Hotel, responded to this reviewResponded 18 August 2014

Dear 4Ellis.,
Thank you for posting your review. I am glad that the facilities and the staff were doing their job professional, this is very important to us! Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

The hotel is excellent, big and comfortable rooms, super good bathrooms.
It's on great location, in city center.
Good breakfast included in price. Interesting food in restorant.
Very helpful and friendly hotel staff.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Ivana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Boutique Hotel, responded to this reviewResponded 18 August 2014

Dear Ivana K.,
Thank you very much for the feedback. We are doing our best to satisfy our guests as we can see from your review. This is a great remark from your side. We appreciate it and hope to see you soon in our hotel!

Eli Stoilova
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Hotel is wonderful, staff was super kind, I really recommend it! Hotel is in the city center, bank just around the corner, rooms were clean, breakfast good, all over hotel there is free wi-fi signal, close to the airport.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Nives Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Boutique Hotel, responded to this reviewResponded 18 August 2014

Dear Nives Z.,
Thank you very much for the feedback! We are glad to see that doing our job gave pleasure to you and your needs were satisfied. This is very important to us! Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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