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“Good Location and Probably One of the Best for Bulgaria Standards”

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Arena di Serdica Residence Hotel
Ranked #20 of 132 Hotels in Sofia
Istanbul, Istanbul, Turkey
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good Location and Probably One of the Best for Bulgaria Standards”
Reviewed 19 August 2014

The hotel has great location in the city center. The level of service is high but the building is quite wornout. The same goes for the hotel rooms but I must admit that the room sizes are big and equiped with high quality cosmetic material. I won't hesitate to stay in this hotel if I go to Sofia again.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Alpaslan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 12 September 2014
Dear Alpaslan T,

Thank you very much for your feedback. We are working on improving the quality of the exterior and interior of the building, since renovation is always needed in every few years.

We will be happy to meet you here again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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English first
Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2014

We arrived in Sophia after a very long night of traveling. We were tired and in much need of rest. We had to wait about 10 minutes for our room and the staff upgraded us to a suite. The breakfast was nice, and the hotel is located within walking distance of everything. It is a perfect place to stay in Sophia.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Gypsy22872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 12 September 2014
Dear Gypsy22872,
I appreciate your feedback. I am happy to see that you were accommodated well and getting a free upgrade made you feel satisfied. The good location of the hotel is always appreciated from our guests.
Hope to have you back in Arena di Serdica again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
1 review
Reviewed 18 August 2014

We stayed at Arena di Serdica for two nights and we enjoyed it very much. It is situated on a quiet street in the heart of Sofia, close to all the sights that could be reached on foot. Moreover there are remains of a large roman building inside the hotel that could be seen.
The room was spacious and the bathroom luxurous. The staff is really very friendly and attentive.
Definetely one of the best hotels we stayed in.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank ElenaMants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 12 September 2014
Dear ElenaMants,

Thank you for your kind remarks. Our location in the heart of the city makes the hotel a desirable place to stay in. The Roman ruins give us additional charm. I am glad that you got professional service from our staff. This means a lot to us.

I hope you come back soon!
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Ljubljana, Slovenia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 August 2014

We stayed in the hotel for 4 nights, it is located close to city center. It has all the standard services you expect from hotel. Best surprise was really good dining at hotel restuarant and good selection of international and bulgarian wines.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luba_Uram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 18 August 2014
Dear Luba_Uram.,
Thank you very much for the kind feedback. I am glad to see that our restaurant service was good for you. We are doing our best to satisfy every requirement of our guests. Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 July 2014

This splendid hotel is situated on a quiet street in the best neighborhood in town, and is still close to all points of interest. The rooms are spacious and well appointed, and the bathrooms are luxurious. The staff are very affable and attentive, and our best meal during our visit was at their Terrazzo restaurant, where we had a feast for very good value pieces. This elegant hotel is a hidden gem inside a beautiful and cultural city. During our walks around the city we visited the other leading hotels and are glad we stayed at de Serdica. Looking forward to returning.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank NY-LON-PB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 18 August 2014
Dear NY-LON-PB.,
Thank you very much for the detailed review. Your feedback is very valuable to us and make us more self-confident before the competition. Hope to have you back soon!

Eli Stoilova
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
Level Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 July 2014

Arena di Serdica is perfectly positioned for a visit to Sophia. Right in the middle of town within walking distance of all the sights yet located on a side street away from city traffic noise, just about perfect. Would love to give it an excellent rating and perhaps compared to other Sophia hotels it probably is but the facility is showing a little age and wear. Rooms and bathrooms are large, staff was very attentive, restaurant ok. Wi-Fi in the rooms a little spotty. Stayed twice, at the beginning and ending of a two week trip and would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank rosegrwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 18 August 2014
Dear rosegrwr.,
Thank you very much taking the time to share your experience. Location is priority number one to our hotel chain. Arena di Serdica is hotel combined with different senses like: age, because of the amphitheatre, and at the same time luxury and cosiness. Your remark is valuable to us. Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 July 2014

The hotel is centrally located and I was able to walk to the downtown area for meetings and meals. This is a beautiful hotel. Very clean. Staff members were professional. The bed was comfortable. The bathroom had a wonderful tub and a separate shower. The breakfas was ample.

  • Stayed April 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank 4Ellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review, 18 August 2014
Dear 4Ellis.,
Thank you for posting your review. I am glad that the facilities and the staff were doing their job professional, this is very important to us! Hope to have you back in our hotel soon!

Eli Stoilova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arena di Serdica Residence Hotel

Property: Arena di Serdica Residence Hotel
Address: ul.Budapeshta 2, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 132 Hotels in Sofia
Price Range (Based on Average Rates): £
Hotel Class:5 star — Arena di Serdica Residence Hotel 5*
Number of rooms: 63
Official Description (provided by the hotel):
Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips. ... more   less 
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