I booked this apartment for my mom and my aunt, they stayed for a total of 3 nights and the better part of a 4th day. This review is based on my mom's experience which she asked me to convey on here.
She and my aunt absolutely loved it and gives it a 5 star rating. The apartment was very comfortable and was a smart apartment according to what she said with security, smart lights and other gadgets....according to her she's never experienced anything like it. The apartment was in a perfect location, just steps away from Ban Jelacic Square in the heart of downtown Zagreb being a short walk to all the major attractions such as the cathedral, Dolac (market), etc.
The host, who's name is Boris, was exceptional according to my mom. My mom and aunt were coming by bus from Split and Boris was kind enough to wait for their arrival at the bus terminal in Zagreb and pick them up and take them to the apartment. When they got their Boris showed them everything and he even left fresh fruit on the table and juices, coffee and sugar and other supplies so they didn't have to purchase any of that themselves. Whenever they had any issues, they called Boris and he quickly came to resolve any issues they might have had which were few. My mom likes to sleep with several pillows and on one occasion when Boris was in the apartment he noticed that my mom was using a blanket under her pillow. He came back a short time later and provided her and my aunt was additional pillows. When they checked out on the 4th day Boris let them check out later on in the day so they could spend most of the day walking around. When they decided it was time for them to leave Boris picked them up personally, took them to the bus terminal, let them sit and have coffee while he went to buy them bus tickets. My mom couldn't praise Boris enough...she mentioned it was one of the best experiences she ever had and host Boris truly went out of his way to accommodate them and make sure they were comfortable and happy.
With that said, we're giving this apartment a 5 star rating for the apartment itself, the location and host Boris who was truly exceptional. They are planning on going back in the spring of 2017 because they had such a great experience. I want to thank Boris for making my mom's vacation in Zagreb such an unforgettable experience.