The hotel is a grand hotel with interesting history. The restaurants were very good. But the hotel looks tired. It's in need of modernization while maintaining its charm. Some of the (older) concierge staff are among the worst I've experienced. Their standard response is "no", but when pushed a solution is begrudgingly found. Go out if your way to find the younger staff. The check in service was excellent.
- Official Description (provided by the hotel):
- Esplanade Zagreb Hotel built in 1925 for the passengers of the old Orient Express and completely renovated in 2004, features 208 spacious and lavishly furnished rooms and suites. Our Zagreb hotel rooms and suites feature luxurious and convenient amenities such as marble bathrooms, fluffy bathrobes and free super fast Internet access. Esplanade Zagreb accommodations provide the best of both luxury and convenience and are ideal for busy travelers and those seeking rest and relaxation. ... more less
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- Also Known As:
- Regent Esplanade, Zagreb Hotel Zagreb
- Regent Zagreb
- Zagreb Regent