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“Good Central Location, Friendly Staff”
Review of Hotel Dubrovnik

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Hotel Dubrovnik
Ranked #5 of 59 Hotels in Zagreb
Certificate of Excellence
Devizes, United Kingdom
Level 5 Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good Central Location, Friendly Staff”
Reviewed 3 November 2013

We only stayed one night but great location walking distance of the main city sights etc & fronting on to a pedestrianized street
Staff very helpful
Rooms clean & nicely furnished. Good breakfast buffet.
Parking available a couple of minutes from the hotel

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clanc00per
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 7 November 2013
Dear guest,

Thank you for your mail and thank you for your nice comment !

Best regards,

Gordan Susak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
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Copenhagen, Denmark
Level 6 Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 October 2013 via mobile

This hotel is extremely well located and easily acessible. Very good breakfast buffet with a lot of things to chose from. The rooms are nice and clean and the toilet is well equipped, the area is not that much in the single rooms, but it is ok. Service was good at check in and out and we even got breakfast pack to take on the travel as it was very early! Only minus is that the location by the main square also means a bit if noise, but that is fine!

Stayed October 2013, travelled on business
Helpful?
Thank LICV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 7 November 2013
Dear guest,

Thank you for your mail. Overall, it seems that you enjoyed your stay which glads me. As far as the noise is concerned, a huge investment has been made to reduce the noise from the nearby main square and surrounding streets. This issue has improved significantly and at this point I would say that the noise is not an issue anymore.

Best regards,

Gordan Susak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2013

I've stayed here twice, and the rooms are clean but not overly large. The service was okay, they didn't always speak English and their directions seemed to be a little made up... but all in all, it's right in the centre and if you don't have a car and the cost isn't too extreme, then go for it!

Stayed November 2012, travelled with friends
Helpful?
Thank 23rd_Red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 7 November 2013
Dear guest,

Thank you for your mail. I would rather say that we have a very balanced rate compared to service and location. Of course, you have right to your opinion.

Best regards,

Gordan Susak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 October 2013

This hotel is perfectly located right in the centre of Zagred's old town, just off the main square. Everything I needed was in walking distance. Also tram stops were only 50m away. There had been some confusion in my booking so instead of a double room I had a single. The room was small..... as was the bed! But it was clean and had everything I needed. I only ate breakfast (which was adequate) in the hotel as on my doorstep were a huge selection of cafe's and bars.

Room Tip: I would stay at this hotel again, but confirm that I have a double room.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thommo666666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 24 October 2013
Dear guest,

Thank you for your comment. I am not sure what happened with your booking, but I am glad that everything worked out eventually. If any future booking might cause you problems, kindly contact me personally.

Best regards,

Gordan Susak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level 5 Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 October 2013

We stayed there twice in the last month - both times excellent. Once in the "new" section and once in the "old" section. The new section overlooks the side streets while the old section overlooks the square. We preferred the view over the square - noise was not an issue unless the window was open, and then it was not too bad.

The rooms are large by European city centre standards and are very comfortable and well kept. The staff that we encountered were all excellent and went out of their way to be helpful.

The breakfasts were more than acceptable - not 5 star selection but then this is not a 5 star hotel. We ate one evening in the "American Steak House & Grill" and were very impressed indeed. Prices very reasonable and the service good. If you are a hotel guest you receive a 10% discount as well. Very good indeed.

The only drawback - if it can be called a drawback - is you have a 50m walk from where the taxi drops you off and the hotel is in a pedestrian zone with no cars allowed. Not a problem at all for us. When getting a taxi the same - a 50m walk to the street behind the hotel and taxis abound.

Would we return? Most definitely!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cincol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 24 October 2013
Dear guest,

Thank you for your comment. I am glad that you mentioned the noise issue. We have made a significant investment in terms of reducing the noise from the nearby streets and squares. As far as I am concerned, there is no noise at all when the windows are closed. Therefore, thank you for bringing up this point. The drawback you are mentioning is something that we can not do anything about. Being a centrally located hotel in the heart of the city has its drawnbacks...

Best regards,

Gordan Susak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2013

We stayed here on a recent trip to Croatia & Montenegro. The hotel is in a great location, very close to both the old ( upper) & New(lower) towns. Most places of interest are within walking distance but there is a very good tram service just outside the hotel. The hotel is very comfortable, nice quiet rooms & very spacious. The breakfast buffet was very nice too with a wide selection of both cold & hot dishes. The staff at the front desk were very accommodating & helpful. I can highly recommend this hotel.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 852jimS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 24 October 2013
Dear guest,

Thank you for your comment. Short and sweet... welcome back !

Best regards,

Gordan Susak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2013

This hotel is a perfect base for exploring Zagreb. It is located on a pedestrian street, steps away from Jalacic Square, and loads of restaurants/cafes. It makes it very easy to pop in and out of your hotel throughout the day.

This is a business class hotel, so it lacks a lot of the charm that you'd get at a botique hotel or a B&B, but makes up for it in so many other ways. The reception desk is very quick and helpful. Check in and out was a breeze. There is a business center with computers, which makes checking in to your flights and printing boarding passes very easy.

The rooms are good sized, clean and well appointed. Breakfast is served in their American Steakhouse, and had a lot of variety. Plenty of hot and cold dishes to get your day started, and the food was pretty good.

We would definitely stay here again. Great location, great value.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveler9076127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel D, Front Office Manager at Hotel Dubrovnik, responded to this review, 24 October 2013
Dear guest,

Thank you for your comment. Great location, great value... What more can you ask for !

Best regards,

Gordan Susak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Dubrovnik

Property: Hotel Dubrovnik
Address: Ulica Ljudevita Gaja 1, Zagreb 10360, Croatia
Phone Number:
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Zagreb
#7 Family Hotel in Zagreb
#8 Romantic Hotel in Zagreb
#9 Business Hotel in Zagreb
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Dubrovnik 4*
Number of rooms: 222
Official Description (provided by the hotel):
Hotel Dubrovnik is located on the main city square of Zagreb which has a unique hospitality tradition since 1929. It is the only hotel located in the heart of Zagreb and it is surrounded by most of the major tourist sites such as the cathedral, Zagreb old town, Dolac market, parks, bars and restaurants. The hotel contains a total of 222 rooms which are equipped with air-conditioning, private bathrooms with showers or a bathtub, hairdryer, TV and a minibar. If our guests have any additional request for their room, they can contact the hotel. One of the most unique features of Hotel Dubrovnik is that there is a tram station located right in front of the hotel that will take you to most places because the public transport in Zagreb is well organized and there is a taxi stop located 50m from the hotel. Our guests can enjoy American Steak House Restaurant which serves Croatian cuisine, a Lounge Bar and a summer terrace facing the main square. The Main Train Station is half a mile away, the Main Bus Station can be reached within just over 1 mile and Zagreb Airport is 11 miles away. If our guests need a taxi transfer from the airport, bus or train station they can reserve it through the hotel for a better price. The hotel has recently introduced a new policy if our guests decide to reserve their room through our official website: -Free parking space -Late cancellation until 18:00 on the day of arrival -Late check out until 16:00 -15% discount in hair salon ,,Brba "- located on the second floor in Hotel Dubrovnik -15% discount for a massage in beauty salon ,,Beauty CheChe "- located on the third floor in Hotel Dubrovnik ... more   less 
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Also Known As:
Dubrovnik Hotel Zagreb
Hotel Dubrovnik Zagreb

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