The Hotel Dubrovnik is located downtown in the main square... the heart of downtown. My daughter & I shared a double-bed room and it was plenty large enough for the two of us. The room was clean and modern, and the beds were comfy. The bathroom was large with a large, deep bathtub & shower.
I would like to pay Philip, the head bellboy a particularly nice compliment. That young man owns his job - he is "Johnny on the Spot," so to speak, and never with his hand out.
The reception desk could use a bit more customer service training, though. Renata got a bit haughty with my daughter because she asked if there are other restaurants open for dinner on New Year's Eve night. We didn't want to spend $100 each for the Dubrovnik's "American Grill" dinner, especially since we are Americans. Renata spoke to my adult daughter rudely, which really made us want to seek out another local restaurant that was open on New Year's Eve... which we did, and I will review that restaurant on another TA Review.
The hotel's reception desk seemed "put-out" that they had to change our euros for kunas, especially the only man behind the desk. I know everyone hates Americans, but Europeans need to keep their eye-rolls down to a minimum while taking our money.
All-in-all, the Hotel Dubrovnik is a very nice hotel & probably the only nice hotel in Zagreb. Zagreb is a bit run down, but give the town a chance.... research their history before you go, because the locals don't seem to know their history or even care.
- Official Description (provided by the hotel):
- Hotel Dubrovnik is located on the main city square of Zagreb which has a unique hospitality tradition since 1929. It is the only hotel located in the heart of Zagreb and it is surrounded by most of the major tourist sites such as the cathedral, Zagreb old town, Dolac market, parks, bars and restaurants. The hotel contains a total of 222 rooms which are equipped with air-conditioning, private bathrooms with showers or a bathtub, hairdryer, TV and a minibar. If our guests have any additional request for their room, they can contact the hotel. One of the most unique features of Hotel Dubrovnik is that there is a tram station located right in front of the hotel that will take you to most places because the public transport in Zagreb is well organized and there is a taxi stop located 50m from the hotel. Our guests can enjoy American Steak House Restaurant which serves Croatian cuisine, a Lounge Bar and a summer terrace facing the main square. The Main Train Station is half a mile away, the Main Bus Station can be reached within just over 1 mile and Zagreb Airport is 11 miles away. If our guests need a taxi transfer from the airport, bus or train station they can reserve it through the hotel for a better price. The hotel has recently introduced a new policy if our guests decide to reserve their room through our official website: -Free parking space -Late cancellation until 18:00 on the day of arrival -Late check out until 16:00 -15% discount in hair salon ,,Brba "- located on the second floor in Hotel Dubrovnik -15% discount for a massage in beauty salon ,,Beauty CheChe "- located on the third floor in Hotel Dubrovnik ... more less
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- Also Known As:
- Dubrovnik Hotel Zagreb
- Hotel Dubrovnik Zagreb