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“The Diana Bar at The Westin”
5 of 5 bubbles Review of The Westin Zagreb

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The Westin Zagreb
Ranked #15 of 60 Hotels in Zagreb
Hoosick Falls, NY
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“The Diana Bar at The Westin”
Reviewed 6 March 2014

Stayed one night at The Westin as part of a Gate1 tour. The usual Westin quality. Centrally located hotel. We wanted a light meal.

The weather was quite rainy, so we decided to dine in the hotel. We found the Diana Bar to be very nice and we had a delicious meal at a reasonable price. I had a cheeseburg, and my wife had a cheese tortolini. All nicely presented. What made our meal was the friendly and efficient service provided by our server, Gordana.

This place had a very nice atmosphere. Ask for Gordana.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank HoosickFalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 7 March 2014
Dear Sir, thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. I am glad you enjoyed your stay and I am glad that you were satisfied with the service at the Diana bar. We hope to be able to welcome you back soon. With best regards
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1,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Athens, Greece
2 reviews
Reviewed 19 February 2014

The hotel is in a great spot and the overal experiece was very good.
The only complain i had was with the quality of food that was not according to the star level of the hotel.
The front desk service was great and always very polite.

  • Stayed January 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank HotelierG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 20 February 2014
Dear Sir, thank you for the nice feedback in regards of the overal experience and front desk service. Regarding to the food quality I will share your impressions with my team and we will certainly work on the improvement. Hope to welcome you back soon. With best regards
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Rijeka, Croatia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 February 2014

The hotel's atmosphere is very pleasant. It's quiet and relaxing. Rooms are very comfortable with great beds, soft sheets and linens. I was there for only one night and I slept only a few hours but I felt really relaxed the other day. AMAZING view of the city that you can't see anywhere else in Zagreb (I was situated on the 12th floor). Also, I loved breakfast - so many choices and nice staff there to help you with anything. I recommend it.

Room Tip: If you can choose a room that has a view of the city. It's so amazing I couldn't stop lookin...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Sara_travel444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 20 February 2014
Thank you for the nice feedback. I am glad you enjoyed your stay and the hotel's atmosphere. We are looking forward to welcome you back upon next opportunity. With our kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 February 2014

The façade of this hotel is a bit dated but once inside the lobby, it is elegant, very comfortable and clean. The location is perfect – a quick, interesting walk to the city center’s attractions/ restaurants/shopping and the area is very safe at night.

The room was very clean, had an extremely comfortable bed and an excellent view of the city especially if you are on an upper floor. The soundproofing was excellent and the wifi in the room was a fast connection.

The staff was pleasant and extremely professional and willing to assist with any request.

The buffet breakfast was excellent. There was an amazing selection to choose from – eggs, cheeses, meats, vegetables, fruits, beverages, etc. Everything was delicious.

This hotel was a very pleasant surprise.

Room Tip: Request a room on a higher floor
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  • Stayed January 2014, travelled with friends
    • Value
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Helpful?
Thank Melanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 17 February 2014
Dear Sir, thank you for staying at the Westin Zagreb and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would enjoy to welcome you back upon next opportunity. With our kindest regards
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Reading, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 February 2014

We stayed here for a short weekend break in Zagreb and found the hotel to be very good. The staff at check-in were friendly and efficient and made us feel very welcome. The room was excellent - very clean, very comfortable beds and all the amenities needed.

There were only a couple of downsides - the room was exceedingly warm & there was no way to turn the heating down. Opening the window helped but this is a waste of energy - it would be much better to be able to adjust the temperature of the room to suit individual preferences. We did have a towel which was ripped - but this was replaced after the first day by housekeeping. Perhaps a closer eye should be kept on the state of the bathroom towels by staff.

The hotel location is good - it's about a 10 minute walk to the centre of the city - and the old city is very easy to find. Within a short walk there are plenty of sights to see and bars and restaurants to relax in.

Would recommend this hotel as a base for a weekend city break in Zagreb. Thanks Westin for a great stay!

  • Stayed February 2014, travelled with friends
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Helpful?
1 Thank DaveyC-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 10 February 2014
Dear Sir,
thank you for staying at the Westin zagreb and thank you for sharing your impressions. We are glad you enjoyed your stay at the hotel and it would be great to see you back soon. With our best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corona, California
Level Contributor
177 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 21 January 2014

We stayed here as a part of a Trafalgar Highlights of Eastern European bus tour. It was a very nice hotel and close to the center of town. During our tour, we had a large lunch, so we ate at the bar for dinner, and it was very nice. A nice tour of the old town center, including a beautiful farmer's market, St. Mark's Church and close by to the Mimara Museum. Well worth staying at, even separately from a tour. The breakfast buffet has a lot of nice choices for breakfast items. I especially liked the cheese. Eat early for the best selection and less rushed seating.

  • Stayed August 2013, travelled with family
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Helpful?
2 Thank Mary Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 24 January 2014
Dear Sir, thank you for the nice feedback. I am glad you enjoyed your stay. We are looking forward to welcome you back upon next opportunity. With our kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baderna, Croatia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2014

We spent a great saturday evening and night in hotel Westin. My doughters enjoyed with tablet and big tv scren, high level comfort, clean and splendid. Very helpful hotel staff. Great breakfast.
We will come back, for a new family advenutre in Zagreb. Thank you all!

  • Stayed December 2013, travelled with family
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Helpful?
2 Thank Tidich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darko R, General Manager at The Westin Zagreb, responded to this review, 20 January 2014
Dear Mr Tidich, great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Zagreb

Property: The Westin Zagreb
Address: Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Zagreb
#5 Casino Hotel in Zagreb
#9 Family Hotel in Zagreb
#12 Luxury Hotel in Zagreb
#12 Business Hotel in Zagreb
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
Reservation Options:
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin

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