I'm generally quite impressed with Starwood and their Westin's. In fact, I chose two on my recent vacation. One was extraordinary and one was well.......blah......
The Zagreb Westin's location was fabulous. Very walkable to the cathedral and nicer parts of town and seemingly right on the border of the not so nice.
The room condition was ok, The mattress was particularly bad. The carpets need to be stretched out or replaced. Bubbling carpets is about as bad as it gets. Rooms are tiny.
Room Condition: C
Service was uneven. Night auditor was frankly rude and not very good. Bellman was fantastic. Bartender was ok at best. The worst bit was parking. Upon checkin, which took forever because the copy machine was down and night auditor incompetent, our rental cars which were to be returned at the hotel were in the registration area (not even parked) for more than the allowable 15 minutes. Therefore, we were charged for parking for one hour during registration and return of our vehicles. Not much money, but its the principle that counts.
Would I choose it again? Probably not...unless I was using points. It needs an upgrade to meet Westin standards.
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Expedia, Agoda, Booking.com, Priceline, Hotels.com, Traveltool, S.L.U., TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Westin Zagreb reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Zagreb Hotel Zagreb
- Westin Zagreb
- Zagreb Westin