Hotel International is a very modern, clean and well furnished hotel about 20 minutes walk or 5 minutes taxi from the main sights of Zagreb. The rooms are very spacious by European city hotel standards and decorated in a modern fashion. The location is quiet, the breakfast is good and was included in our price, making it very good value for money. The sleep quality is excellent. There is a bar serving a wide variety of drinks in the high quality reception area. The hotel has free wifi throughout and it was very good value for money
The customer service is excellent and they sorted our problems out very quickly, however, the problems were over quite basic issues which prevents this hotel getting 5/5 as the issues really should never have arisen at all. For example, we booked two twin rooms but were told that there weren't any available. We therefore had to check in to two doubles, when we went downstairs again later to complain, two twin rooms miraculously appeared immediately and we had them for the remainder. The TV did not work and on reporting this, it was sorted immediately by their maintenance staff, but surely this should have been checked beforehand? We were also told we had taken 4 things from the minibar when we had not broken the seal on the cupboard. Again, this was sorted immediately by the reception staff, but it is bizarre that the issue arose in the first place. I agree with a previous reviewer that the shower would not hang as the fitting was broken and therefore needed to be hand held, which is not really acceptable for a modern hotel.
This is primarily a business hotel and it does hold a lot of conferences, it is therefore a bit soulless and is more of a taxi ride than a walk from the city centre, that said, it is very functional, and served our purposes generally very well indeed. I would recommend.
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- Also Known As:
- International Hotel Zagreb
- Hotel International Zagreb