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“Friendly staff, decent rooms”

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Hotel International
Ranked #10 of 59 Hotels in Zagreb
Certificate of Excellence
Reviewed 29 May 2014

The staff at check-in were very friendly as were the lady in the hotel shop and staff in the bar. Breakfast was very standard, I particularly liked the warm vegetables which are usually missing in other hotels. The room was nice, the bed comfortable, everything was clean. A kettle was in my room, what I would have liked was some coffee, but found only 2 sackets of fruit tea. I drank both on day 1 and they were not replaced on the next day, I was left with sugar. Strange. I would have expected coffee and perhaps a green tea instead of fruit tea only. So advice for others: bring your coffee, green tea,English tea, with you. In the hotel shop, you can buy cigarettes for cash only, so if you smoke and run out of cigarettes, make sure you have some Croatian Kunas. You can purchase everything else by Mastercard. Everything else was fine.

  • Stayed: May 2014, travelled on business
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1  Thank fillout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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226 - 232 of 652 reviews

Reviewed 28 May 2014

This was a most enjoyable stay staff always polite,food standard was excellent
And just a short 10mins walk into the centre of Zagreb
The Conference rooms availble are excellent and the staff are very helpfull in organising to your needs

  • Stayed: March 2014, travelled on business
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Thank stuart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

This is a standard hotel on the outskirts of town. Nothing outstanding about it. Everything is clean, the beds comfortable, the rooms quiet, and the staff are friendly. The location is nothing special, the breakfast run of the mill, the showers adequate and the wifi is useable.

  • Stayed: May 2014, travelled on business
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Thank Phil_the_flamingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Selected due to proximity to business venues for our visit the hotel was pretty much as expected. Quiet therefore good sleep quality but dull after 20:00. Breakfast average, wifi very slow (but free). Room large, clean and well maintained, electrical problem fixed with 20 minutes of being reported. Easy walk to centre. Good for business but would not choose for a personal visit. Good price makes better standard rooms affordable.

  • Stayed: April 2014, travelled on business
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Thank Chailey_Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Hotel International is a very modern, clean and well furnished hotel about 20 minutes walk or 5 minutes taxi from the main sights of Zagreb. The rooms are very spacious by European city hotel standards and decorated in a modern fashion. The location is quiet, the breakfast is good and was included in our price, making it very good value for money. The sleep quality is excellent. There is a bar serving a wide variety of drinks in the high quality reception area. The hotel has free wifi throughout and it was very good value for money

The customer service is excellent and they sorted our problems out very quickly, however, the problems were over quite basic issues which prevents this hotel getting 5/5 as the issues really should never have arisen at all. For example, we booked two twin rooms but were told that there weren't any available. We therefore had to check in to two doubles, when we went downstairs again later to complain, two twin rooms miraculously appeared immediately and we had them for the remainder. The TV did not work and on reporting this, it was sorted immediately by their maintenance staff, but surely this should have been checked beforehand? We were also told we had taken 4 things from the minibar when we had not broken the seal on the cupboard. Again, this was sorted immediately by the reception staff, but it is bizarre that the issue arose in the first place. I agree with a previous reviewer that the shower would not hang as the fitting was broken and therefore needed to be hand held, which is not really acceptable for a modern hotel.

This is primarily a business hotel and it does hold a lot of conferences, it is therefore a bit soulless and is more of a taxi ride than a walk from the city centre, that said, it is very functional, and served our purposes generally very well indeed. I would recommend.

  • Stayed: April 2014, travelled with friends
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Thank Weeked_Break87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

The Hotel international shows two different aspects. An excellent customer attention from all the staff. it is modern with large rooms, you can open the window (10 level building) and it is clean...but... a lot of details that are not acceptable... shower that you cannot hang, a coffee machine that only serves for hot water (tea but no cofee offered)... and a terrible breakfast...(coffea, croissant... really bad)...
I also had dinner and the food was average (good apple struddel, bad asparragus)...

  • Stayed: April 2014, travelled on business
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1  Thank chari0072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

This hotel is highly recommended for sure, from the first impression, to the staff on reception, to the quality of the room.....all just spot on from start to finish. The only slight negative was the fact the bar closed quite early, just because the hotel was quiet!

Stayed: March 2014, travelled on business
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InternationalZagreb, Front Office Manager at Hotel International, responded to this reviewResponded 1 April 2014

Dear Mr Paul B,
It was our pleasure to do our best and shortly be your „home away from home“. It is also a great honour to learn that we have exceeded your expectations, and surely we have immediately communicated here also the Bar working hours. I assure you that in the future you we will find most appropriate solution for any specific situation, with same pleasant environment and atmosphere.
Special thanks for a praise from our Front Desk employees, who take this as something specially valuable for them.
Looking forward to have the opportunity to welcome here soon again such a kind gentleman as yourself, we remain at your service sincerely ..

Željko Prežec

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel International

Address: Miramarska Cesta 24, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Casino Hotel in Zagreb
#7 Business Hotel in Zagreb
#9 Luxury Hotel in Zagreb
#11 Romantic Hotel in Zagreb
Price Range: £59 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel International 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
International Hotel Zagreb
Hotel International Zagreb

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