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“excellent customer service”
Review of Hotel Christina

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Hotel Christina
Ranked #1 of 168 Hotels in Bucharest
Certificate of Excellence
Erbendorf, Germany
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“excellent customer service”
Reviewed 1 January 2014

Everything about this hotel made our Romanian experience a great one. Here's a rundown of everything I liked about the hotel: The location is very centralized within Bucharest. The hotel staff is very friendly and helpful. Breakfast is incredible (I think it's also included for all guests - not a separate purchase). The WiFi access is free and fairly quick. The rooms are very modern and have a pleasant ambiance (lots of neat lighting); Also included is an espresso machine and a good sized flat screen TV. The owner comes around in the evenings at the restaurant and tries to meet his guests; If you talk to him, you'll find that he is very passionate about his country's history and likes to learn about his guests. The hotel is partnered with Ian Events Tours. This touring company provided us with the wonderful service of Aurelian who is the best tour guide I've ever had the pleasure to meet. He is very knowledgeable of Romanian history and will take you to all the most interesting places in and around Bucharest. Some tour guides can be pushy making for an awkward experience. This is not the case at all with Aurelian. He is also very candid about what is cost friendly for his clients, or if he thinks something is not worth your time, he will make a soft-spoken recommendation. Overall, I found that the hotel really strives for excellent customer service, which in turn made me want to come on tripadvisor and write them an excellent review. I'm very happy to have booked the place.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Aaron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 13 January 2014
Thank you very much for your wonderful review, it was a pleasure to meet you! I am happy that you were also happy! Aurelian is quite some guy and his tours are a nice way to get to know Bucharest or Romania. Now that you mentioned him, we have a TripAdvisor page for his services, you can find it by searching Christina Private Tours, a review there would be great for him if you have some spare time. Thank you again and have a wonderful week!
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1,150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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  • Any
English first
Kuala Lumpur, Malaysia
Level 5 Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 December 2013

A true gem in a city that is itself a hidden gem. Beautifully designed and appointed, it has all the amenities of a 5-star hotel at a 3-star hotel price. Breakfast was sumptuous, and everything was fresh. The restaurant was also excellent. A courteous staff and a great car service that takes guests to and from the airport as well as sightseeing combine to top off an unforgettable experience.

Room Tip: Although in a quiet neighborhood, the hotel can point guests to several good restaurants nearby.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
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    • Rooms
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Helpful?
Thank KC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
Thank you very much for your review, people like you sharing their experiences makes it possible! I am glad you enjoyed your stay with us, and also Bucharest, a very nice city, a gem as you said, if you know where to look.
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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 December 2013

I have said it before and I will say it again. This is the best most charming hotel in Bucharest. If I didn't leave the hotel for 2 weeks I was in country I would have been fine. Such nice people, such great food, such great service. I will only stay there,when in Bucharest. Cleanest rooms, warm atmosphere, and everyone so nice and genuine. I highly recommend .

  • Stayed December 2013, travelled on business
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    • Cleanliness
    • Service
Helpful?
2 Thank lalazimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
I am happy to know you felt so good with us, you will always find a warm welcome at Christina, I am looking forward to your next visit in Bucharest! Thank you very much for your review and recommendations!
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Luxembourg City, Luxembourg
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013 via mobile

Since its opening, we stayed there few times and every time it was a pleasant experience. The hotel is well located, very clean and modern. The breakfast buffet is fresh and with a lot of options. The staff is very professional and genuinly nice. The hotel is small so the service you get is one tailored to your needs. We enjoyed very much the restaurant of the hotel.

Stayed December 2013
Helpful?
Thank Alina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
It is always a pleasure to receive a guest that has been with us quite a few times, from the beginning! I am glad to know you return at Christina with the same pleasure, as we always try to improve. Thank you very much for your review!
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Skien, Norway
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2013

We wanted to visit the Christmas marked in Bucharest. Although the hotel was situated a 20-30 minutes’ walk from the old town, it was a near the main streets, boulevards and interesting sites.
Transfer to and from the airport was arranged by the hotel. This kind of pre-agreed transfer is highly recommended (secure wise). The hotel staff was informed about sightseeing and happily gave us maps and tips on where to go.
All the way, we met smiling, very polite, professional staff. The rooms had acceptable space, where clean and all technology where functioning.
We will most certainly use this hotel if we ever decide to visit Romania again!

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Soldal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
Thank you very much for your review! The Christmas market in Bucharest was really great this year. Bucharest doesn't have such a long standing tradition regarding Christmas markets (in part because Christmas and everything that had to do with religion was discouraged during the communist period, to put it in nice words), but in the last few years they started to become part of the scenery which is great! I am glad you enjoyed your experience with us in such a wonderful part of the year!
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Timisoara, Romania
2 reviews
Reviewed 14 December 2013

This hotel is in the very central part of Bucharest.
You can find great touristic destinations nearby and the hotel staff is very helpfull with that or with anything else.
The breakfast is diverse and tasty but what I liked the most was the design of the room.
Go there!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianaMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
Thank you very much for your review and recommendations, they are very important for us! I am glad you liked the design, it is the product of two young architects and it makes Christina stand out a little bit from the crowd. Have an excellent 2014!
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Timisoara, Romania
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 14 December 2013

Great location, good value and nice staff!
They gave very good recommendations to make our stay perfect, we even took their private tour and visited the city.
We enjoyed the breakfast and the modern room.
Excelent conditions!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchristina, Owner at Hotel Christina, responded to this review, 10 January 2014
Good to know you enjoyed your experience with us and thank you for sharing it with the TripAdvisor community! It was a pleasure to give out recommendations, I'm just glad we could make your stay better!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Christina

Property: Hotel Christina
Address: 13 Ion Slatineanu Street, Bucharest 010601, Romania
Phone Number:
Region: Romania > Bucharest
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1 of 168 Hotels in Bucharest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Christina 4*
Number of rooms: 24
Official Description (provided by the hotel):
Because life must be lived to the full one has to enjoy every moment. The Hotel Design Christina, which is situated in the heart of Bucharest, offers the perfectly luxurious and intimate ambiance so that you can take part in the lively pulse of the capital. If you come to Bucharest on business or holidays, relax in the extraordinary atmosphere of a hotel which says 'no' to banality. ... more   less 
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