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Epoque Hotel Relais & Chateaux
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Reviews (885)
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All reviewscismigiu parkfrench cuisinequiet cul de sacjunior suiteold townbeautiful parksmall poolexcellent hotelliving areaquiet locationspa facilitiesthe heart of the citysteam roombusy citymacaroonsminute walkspecial thanks
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585 - 590 of 885 reviews
Reviewed 18 November 2013

Helpful staff, perfect location, 10 minutes walk to all interesting places in town. Nice and clean rooms. Breakfast was also excellent with nice coffee, real juices and whatever you can want from a breakfast. Wi-fi is everywhere in the hotel with very good speed. Parking on the street and also under the hotel. Spa looking good (we did not try it) . May be if I have to say something not so good , I did not like the pillows and also prices in restaurant are pretty expensive for Romania , but also reasonable for a 5 star hotel. Hotel is very good choice for all the travellers to Bucharest.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Mario_Alexiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana P, Owner at Epoque Hotel Relais & Chateaux, responded to this reviewResponded 20 November 2013

Dear Mr Mario,
It eas a pleasure to have you as our guest and I am grateful you took the time to post such a nice review on Tripadvisor about your recent experience at Epqoue Hotel.
I would like to apologize for the inconvenience with the pillows being too soft, we have a pillow menu available for our guests (including orthopedic pilows), so should you visit us again please do not hesitate to ask for one.
Thank you again for your kind remarks, it is very rewarding for our entire team when our guests are satisfied.
Look forward to having you back at Epoque Hotel.
Kind regards,
Diana Popescu
Owner & CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

We arrived late and the staff took car of everything for us. We woke up completely refreshed in our very spacious room and after a shower headed down to the warm salt water pool that had jets and sprayers to massage your back and neck. Finally, we enjoyed the breakfast buffet and a nice cup of coffee. What a way to start your vacation in Romania.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana P, Owner at Epoque Hotel Relais & Chateaux, responded to this reviewResponded 19 November 2013

Dear Valuable Guest,
Thank you for taking the time to post a review on Tripadvisor about your recent stay at Epoque Hotel.
I am really glad we managed to deliver such an enjoyable experience, we are very proud to have made your vacation starting with the right foot.
Thank you again for such nice words, and should Bucharest be among your travel destinations again, we would be very hapy to be your hosts again.
Happy holidays!
Diana Popescu
Owner & CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

Well priced, well appointed hotel. 20 minutes walk from the old town with its eclectic mix of bars and restaurants. The Epoque's rooms have a separate bedroom, a sitting room and a bathroom with walk in shower and best of all, a deep bath just made for soaking away travel stiffness and jet lag. The complimentary breakfast covers all the bases, cheeses, hams, bacon, eggs etc; then there is fresh fruit and a pastry and bread selection. Smoked salmon and cooked to order eggs and omelettes round out the offerings. The coffee is pretty awesome too.

All the staff I came into contact with are a credit to the hotel. They are bright and attentive and friendly and helpful. In short, the right sort of people for the job.

The hotel had a car and driver waiting for me when I landed. The service was not cheap, but after flying from Las Vegas to Los Angeles, then on to Paris before making my connection to Bucharest, it was money well spent to calm my frazzled mind.

The hotel was completely sold out for the duration of my trip, but you would never know it. The rooms are so well soundproofed you don't hear a peep from anyone else.

If I am ever back in Bucharest, Époque Hotel would be my number one choice.

Room Tip: Be sure to ask for a room with a bath.
  • Stayed: November 2013, travelled on business
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1  Thank Steve Kelly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana P, Owner at Epoque Hotel Relais & Chateaux, responded to this reviewResponded 18 November 2013

Dear Valuable Guest,
I really appreciate the time you took to share your recent experience at Epoque Hotel on Tripadvisor.
I personally thank you for your feedback, your kind words are an incentive to the entire Epoque team to outperform every day.
We hope we will have the chance to welcome you again in the future, and next time we also recomend you try our cozy spa and a jet-leg revival massage, other long distance travellers apreciate it a lot.
Kind regards from Bucharest
Diana Popescu
Owner & CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

starting at the wellcome with a galss of champaine, warm and friendly satff, big room and comfertable, we came to celebrate our universiry and recieved champaine and cookies..
great breakfast with your coice of eggs and coffe, panacota for desert - all from a french chef.
was one of the best hotel experience we ever had!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Igal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana P, Owner at Epoque Hotel Relais & Chateaux, responded to this reviewResponded 18 November 2013

Dear Mr Igal,

It was a pleasure to meet you and your spouse in person at Epoque Hotel, thank you for posting such a nice review on Tripadvisor.

I am very pleased we managed to make your special trip even memorable, and I am grateful you apreciated our small surprise. This is how we make a difference, by paying attention to details and enhancing the travel experiences of our guests.

You promissed to be back so I look forward to welcoming you back in Epoque Hotel.
Warm regards to you and your spouse,
Diana Popescu
Owner & CEO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

Excellent staff, extremely friendly and helpful,,spacious rooms.We stay in a suite with a king bed, 1-room living area, and a large bath with both a shower and tub.Excellent restaurant and very good breakfast.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Adriana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diana P, Owner at Epoque Hotel Relais & Chateaux, responded to this reviewResponded 18 November 2013

Dear Ms Adriana,
Thank you for posting a review on Tripadvisor regarding your recent stay at Epoque.
I am pleased you had an enjoyable experience in the hotel and restaurant as well, merits were passed to our Executive Chef Stephane.
I look forward to having you back again in Epoque Hotel.
Best regards,
Diana Popescu
Owner & CEO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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