We booked this hotel ourselves via email communication. We were promised 3 single rooms at 115 Euros each, including breakfast. Instead we were given 2 rooms at 115 Euros and one at 200 Euros. The hotel has a glorious history that is being destroyed by the outrageous attitude of the staff. As another reviewer stated, the staff is among the worst, if not the absolute worst, of that in any hotel I have stayed in in any country in the world. They are totally unconcerned with the guests, unhelpful, continue - now over six months after that review, to spend their time in the lobby watching television. They are surly, rude, and ill trained. Do not under any circumstances consider staying here. While another reviewer did not have heat, we had no air, and the air conditioning is that in name only. Our room looked out on the interior courtyard so there literally was not fresh air. Casa Capsa is to be avoided.
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- Also Known As:
- Capsa Hotel Bucharest