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“Go for the architecture but don't stay.”
Review of Capsa

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Capsa
Ranked #120 of 170 Hotels in Bucharest
Reviewed 7 May 2013

The architecture is amazing, the location puts you right in the middle of a lively scene. The rooms need a great deal of work and the staff was downright rude and not at all helpful. Take a look, because you'll enjoy that, but don't stay.

Room Tip: Not sure there really is one.
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  • Stayed: November 2012, travelled on business
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3  Thank Vicsoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 89 reviews

Reviewed 16 March 2013

This old hotel in the city center has a great location, but I does feel like you are going back 30-40 years. The hotel is ok, but value for money really depends on which offer you get. Breakfast buffet is quite limited and restaurant quite old fashioned with small menu.
The lobby is quite small and really no place for a coffee or bear, except a few chairs and tables.
However, with the perfect location, you have a multitude of cafe's, restaurants and bars just around the corner.

Room Tip: Rooms away from Calea Victoriei are the most quiet.
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  • Stayed: August 2012, travelled on business
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1  Thank Madsek64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

Situated in the center of Bucharest and having one of the oldest restaurants in town, Capsa is a landmark of Bucharest. The old architecture of the building is not overwhelming but rather cozy. The feeling of the hotel is very friendly and welcoming. The rooms are nice and clean. The employees are very helpful. The location is great and you are at walking distance of old town with its large choice of bars and restaurant. The university is just there, museum of history, metro station etc. I paid 100 euros a night, breakfast included , but you can get a cheaper price if you organize yourself. I arrived very early and left late in the night, but I did not paid extra. I had a good stay in this place and I will be back on my next trips to Bucharest.

  • Stayed: January 2012, travelled on business
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Thank iancu h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2010

I loved this hotel! The location was great, and the way the hotel looks it just makes you feel like a princess. This place is full of history as i heard many kings and queens have stayed here. The food at the restaurant was great but the room service was poor. i also liked the pastry shop at the entrance.

  • Stayed: January 2010, travelled as a couple
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Thank maria87ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2009

Fantastic rooms - gives you a little glimpse of what Bucharest might have been like a hundred years ago. Good service, but the food from room-service is better avoided. Doesn't have all the conveniences of the modern business hotels, but makes up for that in atmosphere.

Stayed: July 2009, travelled on business
Thank ETX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2008

We booked this hotel ourselves via email communication. We were promised 3 single rooms at 115 Euros each, including breakfast. Instead we were given 2 rooms at 115 Euros and one at 200 Euros. The hotel has a glorious history that is being destroyed by the outrageous attitude of the staff. As another reviewer stated, the staff is among the worst, if not the absolute worst, of that in any hotel I have stayed in in any country in the world. They are totally unconcerned with the guests, unhelpful, continue - now over six months after that review, to spend their time in the lobby watching television. They are surly, rude, and ill trained. Do not under any circumstances consider staying here. While another reviewer did not have heat, we had no air, and the air conditioning is that in name only. Our room looked out on the interior courtyard so there literally was not fresh air. Casa Capsa is to be avoided.

Stayed: May 2008
10  Thank Vicsoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2007

I spent the weekend in Bucharest with my wife at the Casa Capsa. This should be one of the best hotels in Bucharest and certainly has one of the most comfortable beds. However, the experience is spoilt by dreadful service. The €15 breakfast is feeble and consists of luke warm coffee, stale pastries and few odds and ends. This is supposed to be 5 star but the staff sit around watching TV in the entrance lobby and nobody raises himself to open the door or help with shopping. A request for a taxi produced a firm that charges 3X the Bucharest average. When my wife queried this an altercation broke out and we were told to "respect" the desk staff. That night our room door was deliberately jammed open to invite theft, I suppose to teach us a lesson! The heating was also turned off in our room!
This is a potentialy great hotel but avoid at all costs until competent management is introduced and the service matches the considerable room cost! I have never experienced worse service in any class of hotel.

10  Thank Jonoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capsa

Address: Calea Victoriei 36, Bucharest, Romania
Region: Romania > Bucharest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#76 Luxury Hotel in Bucharest
Price Range: £44 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capsa 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Capsa Hotel Bucharest

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