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“Nice little hotel!”
Review of El Greco Hotel

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El Greco Hotel
Ranked #113 of 169 Hotels in Bucharest
Reviewed 29 August 2012

We stayed at this hotel for a few days, and it is located in a very nice neighborhood. It is a clean hotel, nice staff , and it has a garden with a bar and restaurant too. The apartment was large , and the bathroom new.

  • Stayed: August 2012, travelled with family
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Thank vio513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 9 reviews

Reviewed 26 November 2009

As I write this, music is still blaring from downstairs and up the echoing marble staircases.

Having put up with a deafening base beat all evening, at midnight I decided to complain - but I couldn't get anyone to answer any of the 24 hour services - not surprising I doubt anyone could hear a ringing phone.

Eventually,I got an answer by ringing the bar and I said I was not pleased and would like them to turn down the noise and asked when the party would stop - they didn't know. I said was not inclined to pay for this night. At 1:30am I complained again (after about another 10 minutes of ringing all the extensions trying to get a phone to answer). Much apologies, I was told I would not pay but the man said he did not have the power to stop the noise. I suggested that turning down the sound because it was reasonable and it now has a got a bit quieter. But now that I am "disturbed" and out of sleeping pattern there is no chance of sleeping until it actually goes quiet.

I also had a group of loud (probably drunk) guests who decided that the best place to hold a conversation with someone in the room opposite was from the chairs outside my room. (Appearing in my underwear and shouting seems to have sent them away).

In general, the hotel was not bad. Internet didn't work in my room on the 1st night but the staff certainly had a go at fixing it.

Restaurant was OK (except on the party night when it was closed and the food I got in room service was decidedly off - probably too busy looking after the party.).

My room on the top floor had very low ceilings (it is in the roof) but not badly done. Only real issue was the bathroom that was incredibly small and not well arranged- in particular the door opened inwards only to 45 degrees and then came so close to the corner of the shower cubicle that I could only use the toilet by scuttling crab like through the gap, shutting the door and then turning round (admittedly I am not narrow across the shoulders but this was ridiculous).

The public rooms seemed quite pleasant.

Breakfast was OK.

The restaurant was completely spolit for me by the smoking - the food was OK to Good. They seemed to have no concept of "smoking free "- in fact, they proudly advertise at the door that you can smoke. No matter where I sat in the restaurant someone was smoking nearby or placed nearby to smoke (a real culture shock after getting used to smoke free in most countries in Nothern Europe). It didn't help that the smokers all seemed to smoke throughout their meals not just for a few minutes at the end - in fact one party of 4 never actually ordered any food as far as I can tell and just came into the restaurant to blow smoke at me.

This review is a difficult call because until yesterday, I quite liked the hotel and would have dismissed my isses as few hotels are perfect (and blowing smoke at everyone seems to be something of a national sport here). But the idea that any hotel would allow this much noise while other guests are staying (mid-week - it's a Thursday) means I couldn't recommend this hotel unless you get written assurance that they are not going to do this to you. (I see that other reviewers have been disturbed here when the entertainment of some overrides the comfort of others).
2:20 am and they are still at it by the way - but it is getting quieter - shame I have to be up by 7am latest as I am working.

  • Stayed: November 2009, travelled on business
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1  Thank IanCHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2008

My company organised the El Greco for my first stay in Bucharest, due to its proximity to our office. At first glance it is a beautiful old building, nicely refurbished, in a quiet area; the rooms are spacious, and the amenities appropriate. Nevertheless I changed the hotel for my next visit (to the Hotel Marshal, just under 100 m away), as I found some aspects unsatisfactory:

- No shower curtains - the bathroom is left flooded after having a shower.
- The air purifier in the bathroom - which unfortunately could not be removed - left an unwelcome 60s public toilet perfume smell on everythinig.
- The room cannot be darkened completely - the curtains are about 20 cm away from the window and not full height, letting light in from the break of dawn.
- The breakfast buffet was apparently only re-filled once a week - every day there was less to be had.
- The hotel garden restaurant has live music every Tuesday and Thursday - which unfortunately can also be "enjoyed" in the rooms.
- As already reported by other guests, the staff was indeed not overly interested in the guests.

I did not use neither luggage storage nor taxi service, so cannot comment on the corresponding complaints; I had no problems with my booking or payments.

In summary, while it looks nice, the hotel is overall not up to the image it tries to create - the service lags behind the design.

  • Stayed: June 2008, travelled on business
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1  Thank KasoViajero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2007

Now, this experience I must rate as the worst hotel experience I ever had.
And I do sleep in hotels a lot.
I was booked here by a colleague. Price was about 90 Euro.

But first to be complete, all aspects of the hotel:
Location was okay, quiet, very central within walking distance to Piata Unirii and Hotel Intercontinental.
But placed in a local side street that even locals seemed not to be able to find it. Nice building from the outside.

Nice outside terrace/lobby for dining and drinking, occasionally with live local music.
Staff in general spoke english, but never smiled, generally behaved uninterested in what was going on in the hotel.

Breakfast was probably average for the country, but I only dared to try the coffee and some fruit.
The other food did not look so happy to me.

Rooms were of good size, old furniture, but anything dropped to the floor had fibres stuck to it, looking like long dog hair.
But it seemed that it was just the old carpet loosing its consistence.
Internet connection for business purpose was available in the room.

Now to the many little and one big catastrophy that we had to endure.
We arrived early and wanted to deposit our luggage. "Ok no problem, we lock them away."
Upon return, we see that the luggage had just been stacked outside in the parking lot at the back of the hotel.
So much about locked and guarded. Thank God it was not raining.

The room of one person in our travel group had a major sewage failure. It got flooded with something grey and gooey. It took four hours to get it solved, but the best solution (moving the guest quickly to another room) was simply declined. We knew there were other rooms free at the time, but staff claimed it was not possible.

Now the major problem:
Staff seemed to earn a share of their income through the taxis they order for the guests. We noticed rather quickly during our three-day-stay that everytime we ordered a taxi through the reception, we got ripped off big time. Big Time.
In one case 60 Euro for a trip which was 9 Euro on the return trip.
And it was only on the trips away from the hotel, not back to it.

So we got suspicious and organised ourselves a taxi out in the street near the hotel. No rip-off this time.
I am only talking about the official yellow taxis here of course.

Then came the big explanation: we sat in the outside terrace for a beer and saw a taxi stopping, the driver went past the terrace to the lobby. he came back soon after with other guests. A few seconds after that he was follwoed by a hurried receptionist.
They talked for a few seconds softly, and...the driver handed over something which I would swear was a few bills !
Wonder what these guests had to pay for their trip.

It was our last night anyway. We decided to stay, but never to return again. Wouldnt have staid for more than that night.

btw, the hotel ordered an airport pickup for 100Lei (30 Euro). We paid 60 Lei on the return trip.....

You´ve been warned !

  • Stayed: July 2007, travelled on business
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5  Thank Eikoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2007

I booked a night at El Greco hotel in Bucharest at the end of may. Some minor problems: phone didn't work and the furniture looked pretty old. But these minor problems were forgotten, because the staff was very helpful ( they arranged a car to wait for me at the airport) and the food was wonderful. Breakfast was included. I enjoyed my short visit at this hotel and I will go back next time when I'll visit Bucharest.

  • Stayed: May 2007, travelled solo
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2  Thank adria711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012
Google Translation

  • Stayed: April 2012, travelled on business
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Thank Judith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2011
Google Translation

  • Stayed: October 2011, travelled on business
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Thank guidodb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Greco Hotel

Address: Street J.L. Calderon no.16 | District 2, Bucharest, Romania
Region: Romania > Bucharest
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
#69 Luxury Hotel in Bucharest
Price Range: £142 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Greco Hotel 4*
Number of rooms: 16
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Also Known As:
El Greco Bucharest

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