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“Nothing out of the ordinary.”

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Novotel Bucarest City Centre
Ranked #12 of 169 Hotels in Bucharest
Certificate of Excellence
Reviewed 29 April 2014

Every Novotel I have stayed at is exactly the same as the last so there isn't much to write except that we had supposedly booked the higher end rooms but there was nothing different about them-we did have access to the lounge which is just a tiny little room and nothing to get excited about . The fact that you only get two bottles of water complimentary annoys me because we paid quite a price for those rooms and it is the least one can expect.

The other thing I don't get is why is there a bath tub and a TINY shower area where if you are above 5'5" you struggle while having a bath? It's such a tight squeeze and if your bathroom is not nice in a hotel,then the whole trip seems ruined! But again , this is a novotel issue and not only specific to this one in Bucharest.

The breakfast was quite nice and fresh. The location of the hotel is pretty ideal as it is well located near the centre of town where there are plenty of bars and restaurants.

I didn't make the bookings but I can't help but wonder if there might have been a more interesting hotel somewhere near by because despite the fact that it was well located and everything, it was a bit dry. Perfect for business travellers, I suppose.

  • Stayed: March 2014, travelled with family
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Thank KismetJewellNakai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant & Marketing Coordinator at Novotel Bucarest City Centre, responded to this reviewResponded 7 May 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Bucharest and for taking the time to post a review on TripAdvisor.

I am glad to read that you enjoyed Novotel's central location, very close to the old town and the main attractions in the city and our varied breakfast buffet.

I am sorry to hear that you have been dissapointed with our VIP lounge. Your feedback is valuable to us and please rest assured that I already passed your comments to the top management for their perusal.
Kindly note that executive room benefits are: a new high and ergonomic bedding solution, espresso machine, BOSE docking station, a complimentary bottle of water upon arrival, executive bathroom amenities, daily news in an international language.

Thank you once again for your feedback and looking foreward to welcoming you back to our hotel.

Respectfully,

Bianca Matiu
Executive Office Assistant & Marketing Coordinator
Novotel Bucarest City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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693 - 699 of 1,707 reviews

Reviewed 26 April 2014

Middle of town, good bars & food nearby, courteous & professional staff, a magic city . Their support with Taxis , facilities etc was excellent.
Thank you Novotel Bucharest City Centre
PS Bucharest is wonderful, friendly,cultural & brilliant place
Given half a chance I will return & I will not be disappointed

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant & Marketing Coordinator at Novotel Bucarest City Centre, responded to this reviewResponded 29 April 2014

Dear Guest,

Thank you for sharing your nice comments with the Tripadvisor community and for rating us with five stars.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely happy to read that you had a great experience in Novotel Bucarest City Centre.

Looking foreward to welcoming you back soon.

Kind regards,

Bianca Matiu
Executive Office Assistant & Marketing Coordinator
Novotel Bucarest City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
An Accor traveller
Munich, Germany
63
Reviewed 16 April 2014

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Matiu_Bianca, Executive Office Assistant at Novotel Bucarest City Centre, responded to this reviewResponded 17 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 April 2014

excellent staff, friendly , housekeeping , to the waiters in the restaurant, all knowledgeable and clean, to the computer downstairs, Great selections of food and drinks in their restaurant to the mini bar in the room, everyday they fill it. Highly recomend this Hotel for Family and business and friends will enjoy your stay here.

  • Stayed: April 2014, travelled solo
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Thank Nicolino P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant at Novotel Bucarest City Centre, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Bucharest and for taking the time to share your feedback with the TripAdvisor travelers.

It is a pleasure to see that you had a great time in Novotel Bucarest City Centre and that we managed to meet your entire expectations.
I am delighted to read that you enjoyed our MAC corner, the food selection from our restaurant, as well as the professional and positive attitude of our team.

Thank you once again for your nice feedback and looking forward to welcoming you in a soon future.

Respectfully,

Bianca Matiu
Executive Office Assistant
Novotel Bucarest City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014 via mobile

We found all the staff to be very nice, from the front desk to the housekeeping.
Breakfest had a lot of variety but the pastries were not fresh. If it weren't included in my reservation I would certainly preffer to got eat at a nearby cafe.

The room was kept very clean throughout our stay and was big enough for a family of 4.

Sadly just before checkout we got stuck in the elevator at 4am but we were "rescued" very quickly so no biggie.

Stayed: April 2014, travelled with family
Thank Benamard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant at Novotel Bucarest City Centre, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Bucharest and for taking the time to share your review with the TripAdvisor travelers.

Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a great experience in Novotel Bucarest City Centre.

I am though very sorry to hear that you encountered some issues with the elevator, but please rest assured that we constantly run technical revisions in order to prevent such situations. We apologize for any inconvenience we may have caused you.

Thank you once again for recommending Novotel Bucarest City Centre and looking forward to welcoming you back soon.

Respectfully,

Bianca Matiu
Executive Office Assistant
Novotel Bucarest City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014

Most reviews of this excellent hotel will concentrate on the fantastic location, that although it is on a very busy street the rooms are silent and that the staff are very well trained and friendly.

I agree with all of that. I like this hotel very much for all of those reasons. However, I really believe that they are way off line with breakfast prices and I, for one will not pay 15 Euros for a fairly ordinary buffet. I can buy something adequate, fresh and tasty around the corner at the wonderful Paul coffee shop and eatery for less than half and the coffee is much better. In addition, the people clearing the table at Paul will not brush the crumbs and rubbish onto the floor either.

  • Stayed: November 2013, travelled solo
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Thank 25marcopolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant at Novotel Bucarest City Centre, responded to this reviewResponded 10 April 2014

Dear Guest,

Thank you for choosing Novotel during your recent stay in Bucharest and for taking the time to share your review with the TripAdvisor community.

I am glad to read that you enjoyed the Novotel Bucarest City Centre’s central location and our team’s possitive and professional attitude.As per your comment regarding the price of the breakfast, I would like to inform you that we constantly analyze them to ensure that they remain competitive to the other hotels in the city center.

Looking forward to having the pleasure to welcome you back in a soon future.

Respectfully,

Bianca Matiu
Executive Office Assistant
Novotel Bucarest City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

I traveled to Bucharest for work and brought my wife and infant son along. While I was busy at the office, my wife and son were treated wonderfully by the staff--especially during breakfast. Feeding a one-year-old by yourself at a buffet is challenging at best, and the hotel staff did everything they could to assist. The hotel is also in a great location to see most of what Bucharest has to offer. Rooms are great and clean. I would readily stay here again.

  • Stayed: March 2014, travelled with family
    • Value
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Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiu_Bianca, Executive Office Assistant at Novotel Bucarest City Centre, responded to this reviewResponded 2 April 2014

Dear Guest,

Thank you for taking the time to post a review on Tripadvisor about your great stay in Novotel Bucarest City Centre and for rating us with 5 stars.

I am delighted to read that you enjoyed our hotel so much and that we managed to exceed all your expectations. Your kind words mean a lot to us as we constantly strive to provide quality services to all our guests.
I will definitely pass on your comments to our teams!

Looking forward to hosting you and your family again during your next trip to Bucharest.

Respectfully,

Bianca Matiu
Executive Office Assistant
Novotel Bucarest City Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bucarest City Centre

Address: Calea Victoriei 37B | Sector 1, Bucharest 010061, Romania
Region: Romania > Bucharest
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Bucharest
#9 Family Hotel in Bucharest
#10 Luxury Hotel in Bucharest
#20 Business Hotel in Bucharest
#23 Romantic Hotel in Bucharest
Price Range: £52 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bucarest City Centre 4*
Number of rooms: 258
Official Description (provided by the hotel):
Novotel Bucarest City Centre is your perfect choice either for a business trip, a short break or a holiday downtown. Ideally located in the heart of the city, the 4 star hotel offers not only an exceptional positioning but also a unique blend of classical architecture and modern, functional design. Enjoy our restaurant, bar and summer terraces and unwind in the Wellness Centre. Free Wi-Fi internet, 5 fully equipped meeting rooms, underground parking. Hotel highlights: Our unbeatable location is just a few steps away from Lipscani Old Town,National Art Museum, Romanian Athenaeum, Cismigiu Garden and many others. Above all, our friendly and well trained team pays special attention to make your stay enjoyable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Expedia, Hotels.com, HotelsClick, Cancelon, Ebookers, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Novotel Bucarest City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bucarest City Centre Hotel Bucharest
Novotel Bucharest
Bucharest Novotel

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