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All reviews nice hotel free garage spa center very nice and helpful staff underground parking knez mihajlova filter coffee hotel guests central location pleasant stay the main pedestrian street buffet breakfast mini bar comfortable rooms jacuzzi city maintenance
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Reviewed 30 August 2014

This hotel is situated just down the road from the iconic Moskva hotel on Balkanska Street. Friendly and welcoming, they have their own underground garage for ultra secure parking. Room not large but quite reasonable. Acceptable breakfast, but throughout the Balkans the bread was of poor quality compared to German offerings! We feared whacky OTT designs, but the hotel was modern, clean with free WiFi which actually worked. A short stroll to the pedestrianised area and not that far to the citadel Would definitely return

Date of stay: August 2014
Trip type: Travelled as a couple
Thank RobertMBE2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

When I arrived at the hotel I was quite upset, the building is not that elegant, there was a lot of confusion because there's a night club just next to the reception, the view from the room was not that nice BUT:
- the staff is one of the most kind and available I've ever met;
- breakfast is super: you can find and eat any kind of food, even if you are on a specific diet;
- spa is wonderful and not so crowded so it is possible to relax;
- room are clean and bathroom is very well furnished;
- it is possible to park the car in a private garage and you can leave it there for all your stay because you are in the city centre and you won't need it!

Room tip: Ask for a quiet room!
Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 181viaggiatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

This hotel is modern, clean, comfortable and central being close the action in the centre of town and a short walk from the railway and bus stations. My room had fantastic light with 2 glass doors that both opened onto a big balcony with nice views - great for escaping from air conditioned air and for drying clothes. Wifi was fine and the breakfasts had all you would expect. Reception staff all spoke english and were very helpful with things like translating bus tickets.

The only thing missing were tissues in the bathroom and that is not a game killer. Also I never quite figured out how all the light switches managed to do automatic things some of which were unhelpful.

Very much recommended.

Room tip: 412 for the good balcony.
Date of stay: August 2014
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dennis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

Great location, we caught the overnight train from Sofia and walked to hotel from the station. Although our room wasn't ready they were happy to look after our luggage. Staff were great and so were the breakfasts with plenty of choice. Would definitely recommend.

Date of stay: August 2014
Trip type: Travelled as a couple
Thank Renoir999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

Stayed for a weekend in June. The location is very convenient, very close to all the attractions, cafés and restaurants. There is an "adult entertainment club" nextdoors but it didn't bother us at all. Parking provided by the hotel is just around the corner with a direct access to the hotel.
Our had some minor maintenance issues, but the staff happily moved us to another room. The front desk was very helpful and efficient!
Breakfast was good, except for the coffee :-)
The spa area is very nice and clean, we enjoyed the sauna and whirlpool.. It was rather empty when we were there.

I would come back. Maybe one minor recommendation for the hotel is to attend to the maintenance issues. I wouldn't call it a problem, as everything else was perfect.

Date of stay: June 2014
Trip type: Travelled as a couple
Thank LanaD777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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