We went there for a wedding and could not have enjoyed it more. Upon arrival a porter jumped to get our luggage (more later). Friendly, efficient reception. Obviously an old Russian style hotel which has been well modernized with free wifi, friendly reception and service. Good size air conditioned room with good bathroom.
Have drinks or tea at the terrace along with a pastry (very old Europe) but skip the restaurant which is average.
Luggage: we came by JAT, probably the worst airline in Europe. We took it because it was direct from London and about $50 cheaper. What a mistake. Upon arrival about 40 luggage were missing. No offer of compensation and wait 24 hours for the next flight to come. This is where the Moskva hotel reception was superb with offer of assistance, toiletries etc. Called reception for laundry at about 8pm, a lady showed up within 3 minutes and explained in very good English that these would be ready at 8:00 am. And they were, at the same time as breakfast. This was repeated the following day. 24 hours later the receptionist tracked our luggage, yes they were there but would not be delivered until the next day any suggestion to place them in a taxi were turned down. The young man offered that under president Tito these things would not happen. He negotiated a round trip taxi ride at a discounted rate and called again to make sure I would be expected. Still had to wait at the arrival hall and then, yet again found about 40 people yelling for their luggage. It appears that freight is loaded first, then whatever luggage they can cram in. Avoid at all cost.
If it had not been for the gentleness and care of the hotel personnel this would have been a fiasco.
By all means do go to this hotel but avoid the national airline. I am still waiting for compensation for taxi, toiletries, make up etc.
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- Also Known As:
- Moskva Hotel Belgrade