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“Super hotel for business travelers”

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Falkensteiner Hotel Belgrade
Ranked #11 of 85 Hotels in Belgrade
Certificate of Excellence
Zurich, Switzerland
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Super hotel for business travelers”
Reviewed 28 August 2014

It's not a hotel for tourist who like to see and feel the city cause it's a bit outside in the new area of Belgrade. Perfect for business travelers who want to have an international atmosphere and the same high class standards like in the metropols. Service is on a high level. Huge breakfast buffet one of the best I know in this price range. WLAN is working perfect and the gym floor offers what you need for a short and good work out.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubrovnik, Croatia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

Returning to Belgrade after 10 years I was very excited and hotel selection played an important role in it. I could not ask for more and choosing Falkensteiner hotel in Belgrade was the right choice.
Clean, well maintained, with specious rooms fit for every traveler needs; whether on business or on leisure which was my case.
Staff hospitable and welcoming; food superb and even much better than many of 5 stars I have stayed in. I especially liked Serbian soul food counter at the breakfast.
Location is so convenient as you are just 3 stations from famous Belgrade sited but as well walking distance from Danube waterfront which is truly special in the evening hours.
I am definitely coming back!

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Ana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nova Gorica, Slovenia
Level 6 Contributor
260 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 August 2014 via mobile

For the first time in this hotel , but for sure not the last time.Perfect hotel in good location and with a parking lot , profesional Staff and rooms are nice and modern. Restaurant is great , and the bar with supeeb terace where you can seat and relax.
All services are on high level for a very resonable price.
I come back for sure.
Bye and all the best.

Stayed August 2014, travelled on business
Helpful?
1 Thank Janko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2014

High quality service, breakfast over the top, professional and helpful staff no matter of position.
No doubt where to stay in future in Belgrade. Short distance to the airport. Just right distance to the city center. Nearby few good restaurant.

Room Tip: Upgrade room if possible. Worth!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank mp1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 August 2014

I am staying for the second time in this hotel this year and recommend it for business purposes. The rooms are with modern design, spacious, clean. The hotel is close to the center. The staff is very kind. I feel great during my stay.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank diana_panajotova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cernavoda, Romania
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 August 2014

I left a posh hotel in Belgrade for this one because I resented driving in the middle of the city in rush hour. Was a complete surprise and a very pleasant one. Friendly front desk staff, spacious and clean rooms, a breakfast full of options, a restaurant and a bar with quick service and let's not forget the parking spots in front of the hotel completely free in the evening when the corporate next-door buildings people go home (and if not you have the option of a two level underground parking).
Around you have a mall just a block away, a pizza place full of young spirits and other clubs and pubs in walking distance which walk would be a nice experience since the "New Belgrade" neighborhood it's more aerated place with lots of green spaces and alleys shadowed by trees.
Usually I find it difficult to click the whole 5 dots rating but it was easy with this one and will come back here in my next business trips.

  • Stayed April 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Costin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandar V, General Manager at Falkensteiner Hotel Belgrade, responded to this review, 15 August 2014
Dear Mr. Costin,

Let me thank you first for the lovely comments you left for our hotel. I am glad to hear that you are happy with your decision to move from the center to New Belgrade, and of course with choosing Falkensteiner Hotel Belgrade.
You very well pointed out the advantages of this location, I strongly believe that this is maybe the best location in New Belgrade generally.
We will keep trying to maintain the same service level in future and we are waiting to welcoming you again soon.

Aleksandar Vasilijevic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zagreb, Croatia
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 August 2014

Having previously great experiences with Falkensteiner brand in Croatia (Zadar) and Austria (Stegersbach) I was looking forward to experience their Belgrade city hotel. First thing I noticed was modern design - from outside to inside - so you will feel very comfortable during your stay. It seems to me this is a great place to have a business meeting in lobby, bar or at the terrace during warmer parts of the year. On the top there is a small SPA where you can relax after a busy day.

Rooms are little bit smaller then I expected based on my previous stays in Falkensteiner hotels. Breakfast and food in general has a room for improvement. It is not bad but not on the level I experienced elsewhere in Belgrade. Range of food for breakfast is too small as is restaurant for breakfast it self. Falkenstreiner takes a lot of pride in culinary experiences in its hotels and I was negatively surprised with breakfast. Lunch just confirmed that impression - food was not aligned with season (heavy cream soup on summer 30+ degrees day) and except desert almost without the taste. I was also surprised with service level at lunch, for example I was not asked how I want my steak and colleague had discussion with waiter when he wanted something changed in his meal.

Service in general is biggest topic and reason I will probably not return to this hotel. It all started at reception during check- in. No smile, no nice word form receptionist - she was doing her job as robot. As a frequent business traveller I almost always got room upgrade when they see that I have their loyalty card, even in situation when card level doesn’t provide that benefit. For me as a guest entering a Sheraton, Radisson, Melia or some other hotel, and hearing during check-in “Oh, I see you are our card member so I’m happy to offer you room upgrade and complementary x.” creates great customer experience moment at the beginning. Not to mention that during my stay I estimated that their occupancy level was bellow 60% so there were a lot of empty room I can be upgraded to. Having modern hotel today but without great service that accompanies it - makes it just another hotel without soul to forget and never come back.

Dear hotel management please, do something to make service in your hotel better or just send them to any Falkensteiner to see what level of service retuning guest to your chain expect!

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TomoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Falkensteiner Hotel Belgrade

Property: Falkensteiner Hotel Belgrade
Address: Bulevar Mihaila Pupina 10K, Belgrade 11000, Serbia (Formerly TOP Falkensteiner Hotel Belgrade)
Region: Serbia > Belgrade
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #11 of 85 Hotels in Belgrade
Price Range (Based on Average Rates): £
Hotel Class:4 star — Falkensteiner Hotel Belgrade 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Falkensteiner Hotel Belgrade is located in the business district of Novi Beograd, 5 km from the Belgrade city center and 15 km from Nikola Tesla airport. ... more   less 
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