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“Great Hotel” 4 of 5 bubbles
Review of Crowne Plaza Belgrade

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Crowne Plaza Belgrade
Ranked #11 of 83 Hotels in Belgrade
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great Hotel”
4 of 5 bubbles Reviewed 8 August 2014 via mobile

We were staying at this hotel for a football tournament and it was superb. The rooms were amazing & the staff extremely helpful and friendly. Free wi-fi in the hotel also. Breakfast was also very good had a choice to suit everyone. Hotel stills smells like new after what seems like a recent refurbishment.

Stayed May 2014
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 9 August 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a great stay with us.

Additionally we would like to thank you for complimenting our staff and that you liked our room product. We are pleased to hear that you liked the choice of our culinary team and new appearance of our property.

We are looking forward welcoming you again, when you are on your next trip to Belgrade.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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438 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bethesda, Maryland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

We just spent 3 nights there. Great room. Great hotel. Brand new! Food was just okay and very over priced. Staff was great. It's not too centrally located. My husband speaks Serbian but I don't, but every staff member was speaking English very well!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frankie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 7 August 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a great stay with us.

Additionally we would like to thank you for complimenting our staff and their language knowledge. We would like to thank you as well for your remarks on the food and we will try to review and exchange items to ensure better quality performance.

We are looking forward welcoming you again, when you are on your next trip to Belgrade.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

As a regular business traveller to Belgrade, I was guest in few of hotels, especially in Novi Beograd area. For my last visit I chose Crowne Plaza and I can tell that it is currently best value. I have been visiting this hotel in past when it was still Continental and when only good points there were breakfast and view. Now under Crowne Plaza brand it has been totally redecorated into more contemporary style with some touch of design.

First impression from parking to check-in was great service that I encountered. It look like that famous Serbian hospitality was blended with first class US customer service trainings and good management. Stuff is really helpful and pleasant to talk with. Room are comfortable with touch of design. One thing I liked about this from hotel before ,was great view, especially from higher floors, on old city across the river.

Breakfast is just great. In past I liked its variety and focus on Serbian specialities, so I was little bit afraid, what is it going to look like under new brand. But it just get better. Breakfast room is bigger, more comfortable and with more lights than before, making really pleasant experience out of breakfast . They kept all the Serbian specialities and variety of food is even bigger then before. This is one of few Belgrade hotels with pool and in summer time there is a chance to for relaxation and fresh air on outside terrace.

Location of hotel is also an advantage. Old town is just 10 minute away by taxi , and big shopping mall Usce is also 10 minute away if you decide to take a short walk.

Only thing I noticed that could be better is check-out process which can be really slow, especially during morning. I think hotel of this size should have some kind of Express check out like Radisson does.

Compared with other popular hotels I visited in last 12 months in Novi Beograd area, this one has best value/price ratio. Falkensteiner is also new, with more design rooms and higher room prices, but level of service, less options for breakfast, no pool and location makes it second choice for me. IN Hotel has good service, location by Belgrade Arena, not so bad breakfast, but one can already see that rooms and hotel itself has not been properly maintained since its opening few year ago. Therefore, Crowne Plaza is my favourite hotel at the moment in Novi Beograd for business travel.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TomoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 1 August 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a great stay with us.

Additionally we would like to thank you for complimenting the property, our staff, the food quality and the service delivery.

We are looking forward welcoming you again, when you are on your next trip to Belgrade.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Having lived in Belgrade previously for 5 years I remember this hotel as the old Continental. My, what a complete change, and for the better. Everything from Check-In to Check Out was excellent. Room, food/bars/Spa were all very good. Found a new home when I am back visiting friends. Best part, managed to get a good saver rate of 80 Euro per night incl breakie.

Room Tip: Ask for a room looking towards old Belgrade, view is tremendous.
See more room tips
  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iforres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 31 July 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a great stay with us.

Additionally we would like to thank you for complimenting the property, our staff, the food quality and the service delivery.

We are looking forward welcoming you again, when you are on your next trip to Belgrade.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

I was traveling in business and stayed in this hotel for 2 nights. The hotel is large, modern hotel located the new side of the Belgrade. The room was amazing, very specious and the décor was modern and very homely. The bed was amazing and the hotel had nice touch for adding lavender sprays for customers to use for a good night sleep. There was iron and kettle and plenty of free water for quests. Internet was included in the price and the speed was ok. The selection of toiletries was good and the quality was very good.

I had massage in the hotel spa and it was one of the best massages that I have ever had and it was also very reasonable priced.

The minus points were that the hotel was pricey and I was surprised to find out that the breakfast was not included. The food options are not good either. I ordered room service and the hotel did not know how to prepare quinoa, it was left raw instead of cooking it. The breakfast was not great. Poor selection of food and also the hotel did not serve gluten free option (bread) and this is standard for any internationally brands.

I was also disappointed that I was charged on wrong bank card; even I gave the new card details in the check- in and check- out and was still charged on the card that was given to the hotel on reservation.

I would stay in this hotel again for business.

  • Stayed April 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Traveller1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 26 July 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a good stay with us.

Additionally we would like to thank you for your remarks and giving us the opportunity to increase your level of satisfaction for the next time. In regards to our gluten free choices we will review our offer and change accordingly. If you would like us to review your payment once more, please do not hesitate to contact us personally.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

This is a modern building in a relatively modern business district. The hotel entry is a bit off-putting, with a hangar-like hallway with very little in it. It would need to be very busy to look anything other than very empty. The staff however were welcoming, friendly and very helpful. The room was modern, well-equipped and comfortable with free wifi. Breakfast was the only meal I ate in the hotel - the breakfast room was unattractive but the breakfast was fine, though a little lacking in fresh choices.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Andy1w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 22 July 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had a good stay with us.

Additionally we would like to thank you for complimenting our staff and the service delivery.

We will review once more the choices of fresh items on the breakfast buffet to ensure to meet the expectations of our guests.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ljubljana
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

Stayed few times in this hotel since it was renovated. Rooms are modern, comfy and clean. Price is around 120-160 eur (depends on the season) per night which is a bit high but this is one of the best hotels in Belgrade for me. WiFi is fast and free, breakfast is VERY good (lots of fresh choices). There is also inside pool with good fitness and sauna facilities.
The only negative point of this hotel it the location. Its in new Belgrade so walking to the center is quite far not nice route. Taxi to the center is about 5 eur.

Room Tip: Top floor has nice views.
See more room tips
  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jure1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBelgrade, Manager at Crowne Plaza Belgrade, responded to this review, 12 July 2014
Dear valued guest,

Thank you very much for sharing your experience at Crowne Plaza Belgrade. We are pleased to hear that you had several wonderful stays with us.

Additionally we would like to thank you for complimenting our breakfast buffet, our spa area and the cleanliness.

Please let us know when you are planning to stay the next time with us and if we can assist you in any terms of your future stay. If you do have any further additions, please do not hesitate to contact us personally.

Kind Regards,

Natasa Pejovic
Personal Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Belgrade

Property: Crowne Plaza Belgrade
Address: Vladimira Popovica 10, Belgrade 11070, Serbia (Formerly Continental Hotel Beograd)
Phone Number:
Region: Serbia > Belgrade
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Belgrade
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Belgrade 4*
Number of rooms: 416
Official Description (provided by the hotel):
The Crowne Plaza Belgrade is ideally located in the central business district of New Belgrade. Only 13 km from the International Belgrade Airport Nikola Tesla, near two shopping malls (Delta City and Usce) and only 5 minutes drive away from the city center.This property offers 416 guestrooms, club rooms and suites designed to provide absolute comfort, highest level of service and free Wi-Fi throughout the hotel.Crowne Plaza Belgrade is the ideal venue for convention guests, as the hotel connects directly into Sava Centre, the biggest convention centre in Belgrade. Belgrade (Kombank) Arena, the largest event and sports hall is just a stroll away.With 12 distinct function rooms, a total of 1.300 sqm/ 14.000 sqft flexible meeting space, the hotel has the largest event capacity in Serbia for important corporate functions or memorable social events.2 restaurants, lounges and bars offering delightful specialties of International or genuine Serbian cuisine, our chefs will certainly make you have unforgettable gastronomic experience.Work out in our stylish state-of-the-art gym, enjoy the biggest indoor swimming pool in the city and get pampered with some of our stimulating treatments in the Spa area. ... more   less 
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Also Known As:
Continental Hotel Belgrade
Intercontinental Belgrade

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