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“Perfect Hotel”

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Metropol Palace, A Luxury Collection Hotel
Ranked #3 of 89 Hotels in Belgrade
Certificate of Excellence
Reviewed 22 June 2014

Stayed here for 3 nights with my husband...hotel was recenly refurbished and so you can tell that the interiors are great..the rooms from the inside are modern and nice with nice wood flooring and quite spacious...breakfast was really nice....best part was the central location of the hotel...easy walk to city centre...we walked everywhere and enjoyed the weather...for the places further out we took a taxi and they were quite cheap rides.

  • Stayed: June 2014, travelled on business
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1  Thank ymas2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 30 June 2014

Dear Valued Guest,

Greetings from Metropol Palace, A Luxury Collection hotel Belgrade.

Thank you for your kind review, indeed Metropol Palace is a landmark hotel that underwent extensive refurbishment and reopened in 2012 respecting the rich historical heritage and embracing the modern concept of discerning luxury travel under the Starwood brand.

We are pleased you found the location convenient and that you enjoyed our breakfast selection, we look forward to having you stay with us again next time travel brings you to
Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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629 - 635 of 1,061 reviews

Reviewed 17 June 2014 via mobile

I had the pleasure of spending four days at the Metropol Palace while attending a wedding in Belgrade. The hotel facilities are excellent, very courteous and efficient staff, lovely breakfast surroundings and the staff tended to every need promptly.
The luxurious wedding reception was equal and worthy of any other quality hotel.
It's central location adds yo the it's overall positive notion.
The staff was really most pleasant, efficient and professional, eager to assist.
The city of Belgrade is lovely and if we do go back it would again be at the Metropol Palace!

  • Stayed: June 2014
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1  Thank Gina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 30 June 2014

Dear Valued Guest,

Warm greetings from Metropol Palace, A Luxury Collection hotel in Belgrade.

We are very pleased to learn that your stay with us was a memorable experience and that you had a great time at the wedding organized at the hotel. Rest assured we will share your kind words of praise with all our employees whose dedicated and attentive service contributed to making your trip so pleasant.

We look forward to having us stay with us next time travel brings you to Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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Reviewed 16 June 2014

We recently stayed the Metrpolol Palace, while on a five day holiday in Belgrade. There were three families in our group, with six young children between us (4-8years old). The hotel is very well located, a short walk from the city's commercial centre right on the edge of a park, which the children enjoyed immensely. Staff is very well mannered and helpful and displayed commendable patience and good humour when dealing with our 'gang' of little troublemakers!!
Our family's two adjoining rooms were very spacious, clean and well serviced throughout our stay. Breakfast was huge and delicious - a lovely start to our day. We also dined in on a couple of occasions, enjoying a well prepared menu in a relaxing setting. Again, staff were very helpful in preparing special dishes for the children, at our request.
On a personal note, a lot can be said about the hotel's Spa and Fitness facilities. The gym area is flooded with daylight and is fully equipped with both cardiovascular and strength-building equipment. The Spa offers a very wide range of treatments and, having gone through most of them (6 adults in our group), the consensus was that it is definitely worth visiting!! Very conveniently, right next to the Spa, the hotel offers a large indoor pool, thoroughly enjoyed by both our children and ourselves, on a daily basis.
A good time was had by all. Definitely would stay here again!

  • Stayed: March 2014, travelled with family
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1  Thank Anetha-2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 30 June 2014

Dear Valued Guest,

Warm greetings from Metropol Palace, A Luxury Collection hotel.

Thank you for your very kind review that will surely help other fellow travelers and families when choosing accommodation in Belgrade. We are proud of all our employees whose impeccable attentive service contributed to your relaxing time and an overall sense of well being.

Our terrace overlooking Tasmajdan park is one of the city’s loveliest and we are very happy you enjoyed your meal with a view. As for the Spa & Fitness center we are pleased to learn you had time to unwind and relax and to try some of our signature treatments using certified all organic products that do wonders for both skin and spirit.

We look forward to having us again next time travel brings you to Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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Reviewed 14 June 2014

Excellent hotel in Belgrade, recently renovated. The service at the reception is excellent, very friendly and helpful. Good tips for jogging route through the city. The gym and spa are also great, I got one of the very best massages ever, and it was decently priced. My only complaint is the consistently very slow service in the restaurant.

  • Stayed: June 2014, travelled on business
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Thank Patrickontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 30 June 2014

Dear Valued Guest,

Greetings from Metropol Palace, A Luxury Collection hotel in Belgrade.

Thank you for your time taken to share your experience and for your kind words of praise for our attentive staff at front desk. Regarding the restaurant service, as you kindly brought to our attention, rest assured we are taking steps to make significant improvements that will add to the positive experience of all our guests.

Our location is indeed perfectly suited for exploring the city and enjoying one of the city’s most beautiful parks. We are glad you enjoyed jogging through Belgrade followed by a massage in our Spa & Fitness center. Our therapists are highly skilled and the products used are all certified organic.

We very much look forward to having you stay with us again at Metropol Palace next time you are in Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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Reviewed 13 June 2014

Stayed 2 nights as part of an Insight Tour. Was allocated "probably" a standard guest room (on the second level) that was a little cramped for a triple. Amenities include free wifi, bathrobes, slippers and complimentary bottled water but no coffee/tea making facilities. There was no view. But it was quiet and made for a peaceful sleep. It is located next to a park and is about 25-30 mins walk to the shopping and pedestrianized district (Knez Mihailova street), the old Kalemegdan Fortress and Park. Front Office Staff were helpful to provide map of the city and general orientation to help us locate a restaurant. Breakfast was very limited and disappointing, with no live station . However the restaurant staff were friendly and attentive. Lattes are served with a straw? Note that Reception will retain and make a copy of your passport.

Room Tip: Ask for a room with a view
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  • Stayed: May 2014, travelled with friends
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1  Thank gchyekim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argiris D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 30 June 2014

Dear Valued Guest,

Greetings from Metropol Palace, A Luxury Collection hotel Belgrade.

Thank you for your time and effort to share your experience with other fellow travelers. We are pleased you had an overall pleasant stay and good sleep, and we would like to assure you that we always listen to our guests helpful suggestions and strive to make constant improvements.

Your kind words of praise for the helpful and attentive staff will be shared with all our employees who contributed to your positive experience and the concerns you brought to our attention regarding breakfast are worked on and we hope you will notice significant improvements on your next visit.

We look forward to meeting and exceeding all your expectations next time travel brings you to Metropol Palace Belgrade.

Sincerely,
Argiris Daouliaris
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Great hotel, fabulous staff, highly recommended for travelers to Belgrade.

Ivan the barman awesome, Stefan the waiter fantastic. All in all a great well run hotel, nothing too much trouble. Staff were all very helpful from door, front desk and chamber maids. 10/10.

The double bed rooms are not overly generous in size, but are well designed and meet all requirements. Great place as a conference/meeting venue with good facilities. Dining room good and breakfast better than anticipated.

Room Tip: rooms adequate but not overly large. Well designed and very tidy
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  • Stayed: June 2014, travelled on business
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Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marili D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 11 June 2014

Dear Valued Guest,


Warm Greetings from Metropol Palace Belgrade, A Luxury Collection hotel.

Thank you for your kind review and words of praise and encouragement we will share with all our employees who made your stay a unique and memorable experience.


Positive reviews serve as a strong incentive in our quest to always provide top notch service and to give our guests a sense of well being.


We hope next time travel brings you to Belgrade you will chose Metropol Palace again and we will do our utmost to exceed all your expectations of luxury travel.


Sincerely,

Argiris Daouliaris

Director of Operations

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Reviewed 3 June 2014

Great service, fantastic room size very comfortable beds and nice spa! The pool area is really outstanding and gives you the possibility to relax. Great service specially from the bell service and also from the whole hotel. Thank you for this great and relaxing stay.

  • Stayed: June 2014, travelled with family
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Thank Zizibervim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marili D, Director of Operations at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 4 June 2014

Dear Valued Guest,

Greetings from Metropol Palace, A Luxury Collection hotel Belgrade.

True satisfaction of our guests and kind reviews give us an incentive to continue to provide the very best service characteristic of the Luxury Collection brand. We will share your kind words with all our employees, and the bell desk, whose dedicated service made your stay a memorable experience.

We are pleased you enjoyed our state of the art Spa & Fitness and we hope next time travel brings you to Belgrade and to Metropol Palace you will try one of our signature spa treatments for the ultimate spa experience.

Sincerely,
Marili Drandaki
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Metropol Palace, A Luxury Collection Hotel

Address: Bulevar Kralja Aleksandra 69, Belgrade 11000, Serbia
Region: Serbia > Belgrade
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Belgrade
#2 Luxury Hotel in Belgrade
Price Range: £89 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Metropol Palace, A Luxury Collection Hotel 5*
Number of rooms: 139
Official Description (provided by the hotel):
This stunning Starwood, Luxury Collection hotel is located in the very center of the city. With its park surroundings, exceptional accommodation and impeccable service, the Metropol Palace offers you an unforgettable Belgrade experience. In addition to the exciting location and luxurious accommodation, guests can also enjoy its numerous amenities, from the peaceful privacy of the Spa & Wellness area, to an exceptional dinner in one of the hotel restaurants. The hotel’s preserved historical heritage effortlessly combines its elegance with the freshness of modern details, resulting in a refined and relaxed atmosphere. This has always been the trademark of Metropol Palace and the reason for the hotel’s famous clientele. ... more   less 
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Also Known As:
Metropol Palace Belgrade
Metropol Palace Hotel Belgrade

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