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“My second home”

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Design Hotel Mr. President
Ranked #47 of 88 Hotels in Belgrade
Reviewed 12 August 2013

A fantastic hotel with so friendly atmosfere that You will wish to come back so many times like me. In case one wants to visit some interesting place, the reception si there to fulfil all your wishes immediately and help You the best possible way. Rooms are created with a special design which is so amazing that You must see. Breakfast contains various meals which are served by a very kind girl constanty smiling.The staff is so adoring starting from reception to housekeeping cleaning ladies and the waiters in the caffe bar. I must not forget that the parking lot is free of charge and supervised for 24 hours. Finally, I can only say that this is my second home and truly recommend this hotel to anyone!

Room Tip: Take room number 704 with a wonderful view and enjoy!
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  • Stayed: July 2013, travelled with friends
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Thank Bixy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 112 of 332 reviews

Reviewed 4 July 2013

Located near main station and close to shopping road.
Very friendly & helpful staff and a clean room, big bed rich variety of breakfast. I was fully satisfied. Definitely I will come back to the hotel.

  • Stayed: June 2013, travelled on business
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Thank Teddy_Beer_Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, Manager at Design Hotel Mr. President, responded to this reviewResponded 9 August 2013

Dear Teddy_Beer_Bear,

Thank your review of the Design Hotel Mr. President.
We are very pleased to hear that you were satisfied with your stay.
At the Design Hotel Mr. President we do our best to exceed our guests expectations..
Feel free to visit us again soon and have a special memory to remember.

With Warm Regards,

Tatjana Vilček
Executive Director at the
Design Hotel Mr. President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2013

The shower was blocked in our room, after phoning reception the first time we were told someone would be up to fix it immediately, we waited for 20 minutes before calling down again- again was told someone would fix the shower immediately, waited another 20 minutes, called reception again and was then told shower would not be fixed because the maintenance person was out on another job. I had to then ask if I could have a shower in another room, we were then told on the phone that was okay and we could move to the room next door, and that I could come and get the key at reception. We were on the 5th floor and our new room was next door so I thought it unusual that reception staff did not offer to bring us our new room key, considering there was a fault with the room. I was then called back hurriedly when they clearly realised this was poor service and they brought our room key up and apologised, which was fair enough.

We moved rooms and there was instantly a horrible, stuffy smell and the air conditioning wasn't working. I went to telephone reception but found that the phone wasn't connected and there was no cable to plug in. Essentially it was an ornament. I traipsed down to reception to ask about the air conditioning and was told to turn the temperature to 30 degrees which made no sense whatsoever and the reception still were blaze and discourteous when explaining the non-sensical air conditioning system.

We asked reception why our room smelled so bad and were told by it was because the room had not been refreshed by the maids! The hotel seemed fairly quiet so I'm not sure why staff think it's acceptable to transfer guests to a room that has not been prepared properly. We were then moved to the suite which in terms of condition was no different but at least there was less of a smell.

The hotel advertise a taxi service to the airport which clearly states a cost of 2300 serbian dinar for the journey. We went to book this and was told the cost was 600 dinar more at weekends. This is not stated on any of the ads for the taxi service so very misleading.

Generally speaking for what is said to be a 4 star hotel and paying £72 for a room only rate, the condition of the rooms and service was totally unsatisfactory. If we'd had the energy to after all the hassle we would have demanded a full refund but I would never stay there again!

  • Stayed: June 2013, travelled as a couple
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2  Thank Mary_Kirk37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, General Manager at Design Hotel Mr. President, responded to this reviewResponded 10 July 2013

Dear Ms. Kirk,


Your review has been very useful, as it helped us to make adjustments and eliminate current problems.
We take every complaint seriously and discontent with hotel staff is the biggest issue we have got so far. Constantly, we invest a lot in staff training in order to provide remarkable experience for every single guest and I’m surprised as well as disappointed because their service has not matched your expectations this time. Front Desk staff has been informed about your critics and are aware of the inconvenience they caused. Remarks about room and other facilities have been forwarded immediately to our maintenance department, and these issues have been solved in the shortest period of time.

We truly believe in existence of number of reasons to visit us again, and we are eager to provide you an exceptional stay upon your next visit.

Sincerely,

Tatjana Vilček
Executive Director at
Design Hotel Mr. President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2013

we loved it! will be back again. Great service, great hotel! Breakfast was lovely, our room was large (got a free suite upgrade as we had their loyalty card and a discount in the restaurant). Free guarded parking, their restaurant has a lot of local crowd so its fun to hang out.

Room Tip: high floor, park view
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  • Stayed: June 2013, travelled on business
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Thank Michael_S188590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, Manager at Design Hotel Mr. President, responded to this reviewResponded 28 June 2013

Dear Michael_S188590,

Thank you for your kind words.

We are very glad that you liked our hotel and services provided.
We will always do everything possible to exceed your expectations.
Feel free to visit us again soon.
Warm regards,

Tatjana Vilček
Executive Director at
Design Hotel Mr. President

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Reviewed 15 June 2013

Very nice hotel. Nice, clean room and bathroom, friendly and helpful staff. When the electricity in my room went down in the middle of the night (technical problem) I was moved to another room within 15 minutes! The location is great: the central busstation is across the street en the busstops from where you can go to the center of Belgrade (a 15 minutes walk) are also nearby.


  • Stayed: June 2013, travelled solo
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Review collected in partnership with Easytobook.com
Thank Nikolina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, Manager at Design Hotel Mr. President, responded to this reviewResponded 21 June 2013

Dear Nikolina S,

Thank you for your review.
We are very glad that you liked our hotel.
Our staff is very attentive towards all of our guests, and we are pleased when we can answer to all of our guest request.
We would be very happy if you come and visit us again soon.

With Warm Regards,

Tatjana Vilček
Executive Director at
Design Hotel Mr. President

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Reviewed 13 June 2013

Very original concept but poorly maintained. Each room has a painting of different leader. The problem is very poor maintenance. The room looks like minimum twenty years old but in the fact its only six years since the opening. Windows can not be open so one have to keep AC running all day and night to get some clear air otherwise it smells very badly. The food was quite good and the staff are friendly as in Belgrade in general.

  • Stayed: June 2013, travelled on business
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1  Thank kulinban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, Manager at Design Hotel Mr. President, responded to this reviewResponded 14 June 2013

Dear Mr. kulinban,

Thank you for your review.
We are glad to hear that you like the design of our rooms. At the Design Hotel Mr. President, we take every feedback seriously and we will do our best to make a difference on your next visit.
You may always contact us prior to your arrival that you can receive a room with an opening window. We welcome you again soon to see the positive results of your feedback.

Warm Regards,

Tatjana Vilček
Executive Director at
Design Hotel Mr. President

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Reviewed 30 May 2013

Travelled with my partner to Belgrade May 2013 and stayed for 4 nights at the Design Hotel Mr President. Great impression upon arrival from girl at front desk, spoke perfect english and very helpfull with city information and helping with tours, taxi's etc. The President theme of the hotel is different and i like it, modern and different with lots of little quirky things to look at, better than the normal boring characterless things in other hotels. Another good thing was the room we had was quiet and we both slept soundly, all other room facilities more than adequete.
Breakfast and evening meals also very good - no faults. Big plus also is the cash machine just inside the front door which was really handy.
Overall we really enjoyed our stay and walking around Belgrade, very much doubt i would return to Belgrade but if i had to i would look to book here again.

Overall it is a 4 star hotel, with 5 star staff at the price of a 3 star hotel.

Graham & Svitlana
Kiev

  • Stayed: May 2013, travelled as a couple
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Thank GrahamInnes78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatjana V, Manager at Design Hotel Mr. President, responded to this reviewResponded 7 June 2013

Dear Grahamlnnes78,

Thank you for your review.
We are very pleased receiving this wonderful comment from you.
Stay assured that we will do our very best to always exceed our guests expectations.
We will be more than happy to have you and your partner as our guests again.
Feel free to contact us for your next reservation that than we can provide you with the more personalized stay.
We are expecting you.

Warm Regards,

Tatjana Vilček
Executive Director at
Design Hotel Mr. President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Design Hotel Mr. President

Address: Karadjordjeva 75, Belgrade 11000, Serbia
Region: Serbia > Belgrade
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Belgrade
#36 Luxury Hotel in Belgrade
Price Range: £38 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Design Hotel Mr. President 4*
Number of rooms: 61
Official Description (provided by the hotel):
The very first Design Hotel in Belgrade opened doors to its guests on 24th November 2007, revolutionizing the way guests stay in the ever evolving city of Belgrade. Conveniently located in the heart of the city, Design Hotel Mr. President is surrounded by the ultimate mix of fine dining restaurants, shops and nightlife so our guests never have to choose between business and pleasure. Choose Hotel Mr. President for your accommodation in Belgrade. The best local artists gave Mr. President a special touch like the Rushmore mountain with an American and Serbian version, presented in our Rushmore bar. With numerous steel and ceramic sculptures, paintings and brilliantly created modern art, Mr. President Hotel Belgrade brings a distinct approach to design and an intimate style of service. Unique by its concept, Design Hotel Mr. President contains 61 rooms, each of them proudly displaying a portrait of one of the world’s Presidents. Hotel Mr. President is one of the most luxury hotels in Belgrade. ... more   less 
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Also Known As:
Design Hotel Mr President
Design Hotel Belgrade

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