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“Worth the expense” 5 of 5 bubbles
Review of InterContinental Kiev

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InterContinental Kiev
Ranked #3 of 111 Hotels in Kiev
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Worth the expense”
5 of 5 bubbles Reviewed 10 June 2013 via mobile

A great property, gym/ spa and pool are good and the rooms are well appointed and the complimentary mini bar a nice touch.

During our stay, there were numerous business groups staying in the property, along with international band The Prodigy and various flight crews.

Definitely check out the Hush Bar on the 11th floor for a great view, upmarket chilled out bar/ lounge experience.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank B4iGoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 11 June 2013
Dear Guest,

Thank you very much for taking your time and sharing your experience with us. We are pleased to hear that you enjoyed your stay in our hotel and especially our unique panoramic lounge bar b-hush. We will be happy to welcome you again at InterContinental Kiev.

Kind regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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549 reviews from our community

Traveller rating
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    3
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 3 June 2013

After staying at several Intercontinentals in Central/Eastern Europe, I thought that quality of service declines the farther East one goes. The IC in Kiev debunked this theory. Service was wonderful, all the staff I've encountered were friendly, polite and engaging.

The hotel really needs to hire a better photographer. The pictures on the websites do not accurately portray the remarkable beauty and class of this hotel.

The free non-alcoholic minibar is not as bad as I expected. It is stocked with juice, soda, water and energy drink. The free internet is good too.

Rooms were clean and well-appointed. I did not have a single problem at this hotel. The IC Kiev is a bit pricey for Eastern Europe standards, but you get your money's worth.

  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BostonianT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 7 June 2013
Dear Guest,

Thank you very much for your feedback. We are pleased to hear that you liked your stay with us, our service and team. Your comments are very important for us and we will share it with our team members. We look forward to welcome you back at our hotel in the nearest future.

Kind regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Italia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 May 2013

Perfect location. All interesting places can be reached by feet. Warm and comfortable room and bathroom. Take all the time you need and enjoy the breakfast. It is a pleasure starting a new day after having breakfast in this hotel. Nice bar with terrace on the 11th level: beautiful panorama! I got a room overlooking the garden on the rear. Very quite. Nice staff. All in all warm atmoshpere.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PatriziaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 5 June 2013
Dear Guest,

Thank you very much for your comments. We are delighted to hear that your enjoyed your stay with us. We will be happy to welcome you back in the nearest future.

Kind regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 29 May 2013

I stayed here for the second time in May 2013 and was just as impressed as first time. I think this is a great hotel with excellent standards in everything from cleanliness to style. It is rather expensive but you get what you pay for - just as much in Kiev as anywhere else. If you want a top class Kiev hotel with excellent food and facilities than the Intercontinental is the one to go for. There is nothing negative I could possible say about it. Strongly recommended.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 7 June 2013
Dear Guest,

Thank you very much for your comments. We are happy to hear that you enjoyed the location of the hotel, our food, service and team. We would like to inform you that our prices are with other 5 star hotels in Kiev. We will be delighted to welcome you at InterContinental Kiev again.

Best regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Modling, Austria
1 review
5 of 5 bubbles Reviewed 28 May 2013

I travel a lot in the world, and I know what I am talking about, so:
Sure, this hotel has also his negative views, for example a forgetful Roomservice --> Minibar, but not really more what could be uncomfortable in all the 5 months of my stay in this hotel.
And no, I am not an Oligarch, who got a better treatment ;-)

Breakfastservice in the morning is very good, very polite and offers a few languages to communicate.
Fresh food, a lot of different food and desserts, fruits and "Soya" milk what is not typical for a hotel as a usual offer show you, that the Intercontchain try to be a step better.

Internet (Wireless) is well but it depends in which room you stay (hot spot), the Spa (steam bath, Sauna, Swimming Pool, etc.) is small but very good and relaxive, the fitness center offers you a possibility to work out the whole day and night if needed, the equipment is in a very good condition and a few possibilitys (endurance or achievementpossibilitys).

So: I would stay there again, if I have to stay again in Kyiv.

Room Tip: For the same rate you have in the room an additional footrest, these kind of room is a little bit bi...
See more room tips
  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marko R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 5 June 2013
Dear Guest,
Thank you very much for sharing your feed back with us. We are happy to hear that you liked our breakfast, service and breakfast. Your honest and constrictive feedback is very important for us as it helps us to serve our guests better. We will be glad to welcome you back in the nearest feature.
Regards,
Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

We found ourselves in Kiev due to an error with our Russian visa requiring us to make an unexpected stopover for 4 days. We chose this hotel based on reviews and the Intercontinental's reputation, but also the location which is excellent - walkable and close to many of the major attractions and directly next to St. Michael's cathedral. Khreshchatyk Street is less than a very enjoyable 10 minute walk away as there is so much to see enroute and is full of the charms of Kiev - the people! The rooms are very nicely appointed with beautiful linens although a fairly firm mattress, an extensive pillow selection menu, and a complimentary mini bar with sparkling and still water, juices and soft drinks. We stayed on the club floor which gave us access to the lounge serving an wide variety of buffet food but also anything you wanted to order from the menu for breakfast. there were also snacks available through the afternoon which we never experienced but made it each evening for their cocktails and a light dinner buffet service which could easily (and was for us) be dinner for the evening. Desserts were delicious! Based on this food, I would say the restaurants would have to be excellent as well. The only way to make it better would be to have some heat lamps over the food as the lamps used were only for lighting which made it look nice but did not keep it hot. The morning and evening club floor agents were delightful, helpful and very kind young ladies always willing to do anything they could to make your experience great. We also used the spa and it too was very good although when we were paying at the end, we were told that we could not add our tip onto our bill which was being charged to our room and as we had no cash with us, we had to go back to the room to get it and bring it back. If this is the hotel policy, then they should advise you ahead of time and if it is not policy and the staff don't want their tips tracked....then management should know and I suppose now they will. We had no problem getting a taxi from the airport as the drivers hover around trying to pick up a fare and our cost was 300 UAH which was a bit over priced we think as the concierge at the hotel said it should be about 270 UAH which I'm sure is still overpriced! the trip was about 30 minutes. We walked almost everywhere - including past the Fairmont where we almost stayed and so glad we didn't as there is major construction directly across the street from it which seems will be a major overpass unfortunately. Would definitely recommend!

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IceMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 May 2013 via mobile

Stayed at the Intercontinental Kiev for 3 nights. Perfect location, perfect facilities and perfect service. The best breakfast I ever had, very good food in room service and what an amazing nightbar on their last floor. Service 10 out of 10.

Spa area was a bit too small but the massage was very good and relaxing - would highly recommend to have some fresh drinks here! Not only tea, coffee and water.

Really nothing negative to mention, i will surely come back and recommend this great hotel to all my friends.

David

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveld55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalKyiv, Manager at InterContinental Kiev, responded to this review, 23 May 2013
Dear David,
Thank you very much for your comments. We are pleased to hear that you enjoyed your stay with us. Your recognition is very important to us and we are glad that we met your expectations. We look forward to welcome you back in InterContinental Kiev in the nearest future.
Kind regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Kiev

Property: InterContinental Kiev
Address: Velyka Zhytomyrska Street 2A, Kiev 01001, Ukraine
Phone Number:
Region: Ukraine > Kiev
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kiev
#3 Luxury Hotel in Kiev
#3 Business Hotel in Kiev
#9 Romantic Hotel in Kiev
Price Range (Based on Average Rates): £££
Hotel Class:5 star — InterContinental Kiev 5*
Number of rooms: 272
Official Description (provided by the hotel):
Situated in the very heart of ancient Kiev and next to three main Ukrainian orthodox churches—St. Sophia, St. Michael and St. Andrew—the location of the InterContinental Kiev is truly unique. Built to match its historical surroundings, the hotel’s traditional style is grand and elegant. Business travellers will appreciate our proximity to corporate entities, government agencies and embassies. When it’s time for leisure, a wealth of shopping, historical and cultural sights are nearby including the Opera House, Khreschatyk (Kiev Main Street) and the Museum of Eastern and Western Art. Spread across 11 floors on the Dnipro River and City Wings, 272 rooms including 7 suites offer you pure relaxation in traditional surroundings. ... more   less 
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Also Known As:
Intercontinental Kiev Hotel Kiev

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