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“Shabby apartments”

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Kreshchatyk Guesthouse
Ranked #83 of 125 Kiev B&B and Inns
Moscow, Russia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Shabby apartments”
Reviewed 11 November 2013

We stayed in Sholkovichna street that is located not far from Kreshchatyk street but still not there as was promised. The reception works perfectly: welcome smile and a cab to take us to the apartments that are spacious but need renovation. We spent 4 nights and twice towels were changed, that is really good. The kitchen is furnished with everything you can need: microwave, fridge, kettle. But we had a burn out light bulb in the bathroom that was not changed though I left a note with a request. Luckily we liked to climb the hill where our apartments were as we wanted to lose some energy after delicious dinners. Otherwise it could be a problem.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Svetlana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Brussels, Belgium
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 November 2013

WARNING!
You should better book another hotel. There are plenty of them in Kiev.
If you choose to stay there - don't even think to pay them until you will have seen the dirty hole they have arranged for you. The owner of the place is an impudent blackmailer. She believes that a bed and a toilet are the only stuff which tourists need. Only " promotional photos " are displayed here and they don't match the actual apartments. If you argue and demand a discount, she will take you to a loyal police station, she will lie that you're drunk and want to hurt her, she will lie anything for not giving your your money back. Please take your time to find a video that we made while living in this dreadful place.
Booking.com's customer support will not help you - they are completely on the side of the hotel , and wouldn't even listen to your arguments. In fact - I've booked an apartment with 2 bedrooms , terrace, whirlpool bath , and a spacious living room. Actually we lived in a one-room apartment, one bedroom was converted from a former kitchen , and the kitchen was made from a hallway. Everything was too old and dirty. Light doesn't work. Instead of towels there were foot mats. There are torned bedsheets. Staff is intimidated by the hostess and can't solve any complane without her permittion. We spent 2 hours waiting the receptionists which tried to give us a discount. As a result , the crazy hostess came in person, talking amazingly rude to us and said that if we continue arguing, she will call the police and will lie that we want to hurt her (!) . All the our complaints had the only answer "we don't care about your complaints. Everybody has sent the bad feedbacks and will send them in the future. This can't hurt our business". So this is a really bad place to stay in. Do not create problems for yourself - choose another hotel or apartment in Kiev.

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  • Stayed August 2013, travelled with friends
    • Value
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Helpful?
4 Thank tamilatam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kiev hotels

Hong Kong, China
1 review
Reviewed 3 November 2013

We stayed at Khreschatyk Guesthouse for 2 nights in October this year. Since we wanted a twin bed apartment and it was quite full at that time but the staff still made that happen for the first night. We stayed at a clean and big apartment with everything neatly in place including the requested twin bed. The next day, we moved to the apartment that we pre-booked online. It was a bit smaller but it was clean and equipped with everything we need. As the apartment situates at the city center with shops, restaurants, supermarket and metro nearby, it's super convenient to us.

What's more, we find the staff very caring, a lady in particular (I can't remember her name, too bad), she paid the balance of our taxi fare on our last day to train station as we had no more local currency left and we didn't have time to exchange money. She insisted not to accept our USD. I highly recommend this hotel to anyone who travels to Kiev because a hotel with a caring heart is an added bonus to travelers!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Москва
Level Contributor
248 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 31 October 2013

Kiev is one of those cities where it is difficult to have a loved one that is , whether the market , a restaurant or a place where to stay . Apartment GuestHouse Khreschatyk - fun , bright, brisk, noisy, a bit fussy place . Located in the center of Kiev on Khreschatyk near Bessarabian market . A distinctive feature of these apartments from many others is that the rooms and the Reception where their keys are also here . I got an apartment with 2 bedrooms, one windows on Khreschatyk , the second courtyard. No frills - in rooms large beds , tv , cabinets with the correct shelves and hangers , in the bathroom on the vials shampoo and shower gel , kitchen utensils and crockery, everything is spotlessly clean . The staff follows the format , and the store at the bottom of a wonderful assortment of Ukrainian cognac!

  • Stayed October 2013, travelled solo
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Helpful?
Thank Stanislavsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
147 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 September 2013

we stayed for 3 nights in a 2 bed room apartment recently. we were given what was promised. this group owns a number of apartments along the Kreshchatyk street and in other parts of the city. The building is bit old with small lobby. both bedrooms were big and the kitchen was well equipped. location is unbeatable. just 5 mins walk from the main street.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank mitena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javea, Spain
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 20 September 2013

I used to live in Kiev and have travelled back often and used apartments. The location here is unbeatable, in the heart of the city. Despite my bedroom facing the main road the windows were so good they blocked out all noise. Staff were very welcoming and pleasant and as it was my first time they gave me a big apartment.

I would recommend anyone staying to buy some bottled water before you arrive and any other groceries you need.

Overall very good. I will come again.

Stayed September 2013, travelled on business
Helpful?
Thank Smithkei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 16 September 2013

We were lazy and booked a first decent looking two bedroom apartment we could easily book (i.e. booking.com) online with a cost of 675 EUR (6 nights). We had some difficulties finding the office initially because we wanted to use public transportation. Staff was excellent - spoke English and called after us when our arrival delayed a bit. Administrator (that's how this 30 year-old was called by the female employee) even came with us in a taxi (paid by them) to our place nearby to Opera in Vladimyrskaja street.

The apartment itself was a bit untidy, but I can't complain really. There was a fast wireless Internet connection, towels, some shampoo and soap supplied. We turned out to have rented a two bedroom apartment with kitchen, dining room and a largish living room. Take earplugs if you sleep light.

  • Stayed September 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank consttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kreshchatyk Guesthouse

Property: Kreshchatyk Guesthouse
Address: Kreschatyk St., 29/1, Kiev 01024, Ukraine
Region: Ukraine > Kiev
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #83 of 125 B&Bs / Inns in Kiev
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kreshchatyk Guesthouse 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Kreshchatyk Guesthouse Hotel Kiev

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