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“Rude staff!!” 1 of 5 bubbles
Review of Boutique Hotel Vozdvyzhensky

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Boutique Hotel Vozdvyzhensky
Ranked #20 of 115 Hotels in Kiev
Certificate of Excellence
Kingston, Jamaica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Rude staff!!”
1 of 5 bubbles Reviewed 12 July 2013

The staff seemed short tempered and irritated when I asked for a bottle of wine at 10PM the evening that we arrived. The following morning, we attempted to eat breakfast on the terrace, which is quite nice, if you don't mind the pigeons who are familiar enough to eat off your dinner plate. As we were getting up to leave, my wife (who is a professional photographer) got up and snapped some photos of the terrace and the front of the building, which are photos that we were going to send to the hotel staff, and use on Facebook to update our families about our travels. Unfortunately, a member of the bellhop staff came outside, and very loudly and rudely said "No photos!". We tried to tell him that we are guests in the hotel, but he cut us off and ushered us away. Seems kind of counter-intuative to prevent guests from photo-documenting their adventures, and sharing it with the world of social media (which would ultimately boost sales)...oh well! Instead of taking photos while we spend our down time in the hotel, we will be writing nasty reviews like this!

PS: We also read on one website that there are jacuzzi tubs in all the rooms.

There is no jacuzzi in our room :(

  • Stayed July 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RLSii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iryna b, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 23 July 2013
Dear Guest, we appreciate so much that you share about your experience during your stay. It a shame for us to hear about a rude dealing of a new staff and we'll do our best to avoid it in a future. We are happy that you loved your breakfast and hope that you find attractive the hotel open areas and location. Sorry for the nosy pigeons at the restaurant balcony !
With best regards,
Yulia Andreenko, Sale Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

126 reviews from our community

Traveller rating
    74
    35
    6
    7
    4
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2013

Just came back from Kiev, stayed in Hotel Vozdvyzhensky for 5 amazing nights.
High quality service, nice interiors & design, all in all a more than pleasant experience.
Make sure you dont forget to visit their amazing restaurant,
To conclude, i must admit that i was positively surprised by the high standards of the hotel.
Hope i ll visit you again, greetings to all staff !!!
George, Greece!

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DeLight B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 6 July 2013

For the price you pay - very disappointing. Rooms are extremely small and not comfortable. No greetings by reception staff - did not offer assistance with luggage. No FB amenities in guests rooms - no proper towels in bathroom - minibar not refilled. FB service is a disaster - unfriendly staff and they just don't care - I was seating on the terrace and not even once they asked for assistance. Breakfast buffet very poor and food not fresh. Upon check out reception staff did not even enquire how was the stay. A lot of work if you charge those pri

  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Fabien G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iryna b, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 9 July 2013
Dear Fabien,
We are so upset that our hotel appeared not really comfortable and didn’t became a favorite place in Kiev for your couple. We consider your every call-downs as significant point to work hardly as we are always open to any guest’s demand.
With kind regards,
Julia Andreenko
Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 July 2013

Loved the time at the Vozdvyzhensky, very kind staff, especially the stunningly beautiful receptionist. The hotel's location is great, central but quiet, great for jogging in the morning. It's a classic boutique hotel, rooms have different designs, they aren't the most spacious but I didn't feel any lack of comfort. The terrace inside the hotel is a real bonus. I have been staying there 3 times already, and was never disappointed. I'd surely chose the place again.
m.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank opa_pez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iryna b, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 8 July 2013
Dear Guest!
It’s a great pleasure for us to know so nice impressions about your stay.
We hope to see you soon in our hotel and we’ll do our best to feel you like at home.
With kind regards,
Julia Andreenko, Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 May 2013

One of the most elegant restaurants in Kiev. You can enjoy dinner in the cozy little terraces under the trees outside. Here you will enchant the silence of the historical center of the city, great food and cocktail Margarita.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Location
Helpful?
4 Thank Fox_in_box
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iryna b, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 27 May 2013
Dear Guest, we are really happy to know that you liked our Garden Terraces. The Panoramic Terrace on the Hotel's roof is now open too and we hope you will love it too))
Enjoy the summer delights at Vozdvyzhensky.
With kind regards,
Yulia Andreenko
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 April 2013

Excellent location. It is right in the middle of "Andrew Descent" 5 mins walk up or down and you are the middle of two different areas of town! The hotel is homely, trendy and stylish. The breakfast room is charming and the food presentation is appetizing.

We stayed in room 509. I think it must be the best room in the hotel. It is spacious and adorned with a smokey mirror and antique furnitures and a glass cabinet with old China wear. it has this mixed vintage stylish feeling that takes you a different era. The room has 5 windows, looking down to the town in a very surreal feeling. It is simply Picturesque

The staff are very friendly and helpful. Specially Karina at reception. I had an incident where i forgot my ATM card in the ATM machine next to the hotel. I figured out at 12:00 midnight and she rushed to help calling the bank as if it was her own. She called and made sure i am not worried and assured that everything will be ok next day. Next Day i went to the bank to try to get it back and all the staff asked me "are you from the hotel next door?, yes we know about your Card. Karina called us" i am not sure what she did .. but she made everyone aware ... and i got my card back. Thank you Karina.

Lovely Hotel i would recommend it to all my friends!

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Joanna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iryna b, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 7 May 2013
Dear Joanna!
It is a true pleasure to see your heartful feed-back about our hotel. Thank you for your time and sharing your impressions! It makes our day to read these warm words as we do feel that all our efforts are rewarded.
We are looking forward to see you back at our hotel soon.
Thank you again and Kind regards,
Yulia Ilchik
Marketing & Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Den Bosch, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 March 2013

Location was perfect for a business trip. We travelled by company car, so I can not tell you anything about driving of public transportation.
Hotel service was great en friendly. The room I stayed in was nice and clean. Good bed. Shower was ok. Bottled water was present. We did not eat in the hotel. The Bistro around the corner had a perfect menu.
We left early in the morning on our way back to the airport. Breakfast was served in the lobby at 6.30 am. This was the best breakfast we have had during our stay.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Rob v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
irina_13_13, Director of Sales at Boutique Hotel Vozdvyzhensky, responded to this review, 2 April 2013
Dear Guest,
We are truly grateful for finding time in order to leave your feed-back regarding your stay. The description of your impressions is inspiring for the staff and highly appreciated. Thank you!
We are looking forward to welcome you back soon.
Kind regards,
Yulia Ilchik
Director of Marketing & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boutique Hotel Vozdvyzhensky

Property: Boutique Hotel Vozdvyzhensky
Address: Vozdvyzhenska vul. 60 a, Kiev 04071, Ukraine
Region: Ukraine > Kiev
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#11 Business Hotel in Kiev
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Boutique Hotel Vozdvyzhensky 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Boutique Hotel Vozdvyzhensky is an ideal choice for a sophisticated traveler-cosmopolite. Located on Andriivsky Uzviz, which is considered to be Kiev’s Montmartre, the Hotel is famous for its hospitality and exclusive interiors. 26 uniquely designed rooms are at your service. The Hotel is proud of its Terrace Garden – its history goes back to the 18th century - and the Panoramic Summer Terrace with a splendid view of Podil, St.Andrew’s Cathedral and green slopes. Hotel provides comfortable conditions for both business and leisure. Free Wi-Fi, Conference Hall for up to 100 persons, Small Salon, Meeting Room, Gym, Terrace Restaurant with European and Ukrainian Cuisine, room service 24/7, Buffet Breakfast inclusive into the room rate, beautiful Garden Terraces, Lobby Bar, cozy Hotel’s Patio and a concept store Chambre are at your entire disposal. The Hotel is within walking distance to Saint-Michael's Monastery and Saint-Sophia's Cathedral. Kreshchatyk Street - 10 min by car. The Kiev Boryspil International Airport - 40km by car. ... more   less 
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Also Known As:
The Boutique-Hotel Vozdvyzhensky Hotel Kiev
Best Eastern Vozdvyzhensky Kiev

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