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“Nice location but terrible service”

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Boutique Hotel Vozdvyzhensky
Ranked #25 of 111 Hotels in Kiev
Certificate of Excellence
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice location but terrible service”
Reviewed 15 July 2010

Hotel has super nice and calm location, but service is really terrible. In the hotel, in the restaurant, everywhere. Looks and feels like you are still in the Soviet Union. And waiters and administration give you a big favour to give the service for what you pay a lot.

  • Stayed July 2010, travelled as a couple
    • Service
Helpful?
1 Thank Bochka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Moscow
Level 5 Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 March 2009

The main fascination of the hotel is its location - in the very centre of Kiev, in a quiet Andreevsky Uzviz and a few steps from Bulgakov's house museum - it is rather calm and cozy.

The staff at the reception are polite, friendly and ready to help.

The interior is very elegant and stylish. There were not many guests staying at the hotel at that time, so it was very quiet. The rooms are clear and pleasant enough, we had a room with two windows.

The breakfast is rather good and served in a pleasant restaurant.

So we liked the hotel and recommend it to our friends who go to Kiev.

  • Stayed April 2007, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nathalie_and_Nikolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 October 2008

Hotel Vozdvyzhensky bills itself as a 4-star boutique hotel and while it could be classed as such in some aspects (stylish lobby and restaurant), in others (room size and decorations) it offers no more than would be expected from a solid 3-star hotel.
The staff are pleasant enough for Ukraine and most of them speak at least some English.

It certainly seems that the buffet-style breakfast has improved in comparison to the period other reviewers were at this hotel since I found it better than in most of the hotels I stayed in the UK.

I stayed in a 'Superior Single' room (i.e. it has been refurbished) which was pleasant and comfortable although the bed was curiously short (1.8m long only) and the door to the room is a poor sound insulator meaning that it is all too likely you will be woken up by other guests early in the morning as they leave their rooms (and slam their doors).
Rooms (at least 'Superior' ones) are air-conditioned which proved to be very useful in August in Kiev.

The hotel is located in the old 'Bohemian' quarter of Kiev in a small quiet street (a bonus in Kiev where majority of hotels are on busy roads). Some 30-50m in front of the hotel is Andreevsky Uzviz which is lined with stalls full of various tourist paraphernalia. The center of Kiev is less than 15min walk and there are plenty of restaurants nearby.
One note of caution though - part of what makes the quarter 'Bohemian' are the cobble stoned streets which would be fairly difficult to manage for anyone with any sort of walking difficulties.

Overall, I liked the hotel even though it is overpriced ($250/night) for what it offers. However, given that any hotel in Kiev that has been refurbished charges extortionate prices, you could do worse than Vozdvyzhensky

  • Liked — Location
  • Disliked — Short beds, inadequate room insulation (front door)
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank nvukovlj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 5 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2006

This was a basic hotel in a quiet area, but definitely not the boutique that it looked on the Web site or in reviews I'd read elsewhere. I, too, would skip the breakfast. Instead, there was a great street with a large grocery and quaint coffee shops (located right by the hotel impressa). I also had a problem because I confirmed with my American Express via e-mail, but they claimed they had a problem with the machine and couldn't accept payment except by Visa or cash. this was a problem because I was traveling for work, only had my corporate AmEx and cash card, and it was a strain to pay in cash.

  • Stayed August 2005, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mmb23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WB Nottingham England
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 September 2006

So called boutique hotel recommended in well known travel guide.

Very unimpressive. Reception and communal areas reasonable quality. Shabby standard room. No comparison with UK boutique style hotels.

Relatively expensive rates. Buffet style breakfast on outdoor terrace very poor quality although greatly enjoyed by local flies. Disinterested, uninformed restaurant staff.

Good views from restaurant terrace. Very helpful front of house staff. Excellently located for sight seeing and some quality restaurants very close by. NOT suitably located for any body with walking difficulties.

Hotel generally dissapointing, if you stay don't take the breakfast option !

  • Liked — Excellent location
  • Disliked — breakfast options
  • Tips/Secrets — Try nearby "Two Hares" restaurant
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lucandev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boutique Hotel Vozdvyzhensky

Property: Boutique Hotel Vozdvyzhensky
Address: Vozdvyzhenska vul. 60 a, Kiev 04071, Ukraine
Region: Ukraine > Kiev
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#11 Business Hotel in Kiev
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Boutique Hotel Vozdvyzhensky 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
Boutique Hotel Vozdvyzhensky is an ideal choice for a sophisticated traveler-cosmopolite. Located on Andriivsky Uzviz, which is considered to be Kiev’s Montmartre, the Hotel is famous for its hospitality and exclusive interiors. 26 uniquely designed rooms are at your service. The Hotel is proud of its Terrace Garden – its history goes back to the 18th century - and the Panoramic Summer Terrace with a splendid view of Podil, St.Andrew’s Cathedral and green slopes. Hotel provides comfortable conditions for both business and leisure. Free Wi-Fi, Conference Hall for up to 100 persons, Small Salon, Meeting Room, Gym, Terrace Restaurant with European and Ukrainian Cuisine, room service 24/7, Buffet Breakfast inclusive into the room rate, beautiful Garden Terraces, Lobby Bar, cozy Hotel’s Patio and a concept store Chambre are at your entire disposal. The Hotel is within walking distance to Saint-Michael's Monastery and Saint-Sophia's Cathedral. Kreshchatyk Street - 10 min by car. The Kiev Boryspil International Airport - 40km by car. ... more   less 
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Also Known As:
The Boutique-Hotel Vozdvyzhensky Hotel Kiev
Best Eastern Vozdvyzhensky Kiev

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