I stayed at this hotel multiple times and I found it excellent place to stay, rooms are reasonable and the service was excellent. The rooms were clean, well porportioned and the staff very friendly. The little cafe that was attached was very nice, my wife says that it makes her feel at home.
The flavour of the hotel is definetly more euro then western. Please be advised that if you are spoiled and pampered or are so arrogant that you can not learn a few words of Ukrainia or Russian that you might want to stay at some place more upscale. But if you don't object to be around Ukraianians then by all means this is a wonderful place to stay. My spouse and myself prefer this hotel over any other hotel in Kiev and stay here when we return to this beautiful and wonderful city.