I have stayed at this hotel twice now. After traditionally using the premier palace as my place of stay and subsequentally being treated very badly there, I thought I would try the city hotel to see if my experience could be improved. I was very impressed to say the least. This is a new hotel, so there are a few teething problems, none of which are that important. What IS important is that the staff are extremely tentative (especially the receptionists and especially Natalia). They listen when you give them tips and react to advise and requests with great willing and a desire to impress and service the customer properly.
The rooms are excellent. Modern and very spacious. The view if you get a balcony is amazing, the location great....BUT the most important aspect for me is value for money and the service. The Ukraine isn´t famous for its service (try fliying ukranian international!), but the city hotel and its staff break this trend and give you the sort of service and experience you would expect from a decent four star hotel.
If in Kiev, stay here....you won´t find a better place for location, service, room quality and overall satisfaction.....
See you soon city hotel! I will be back in three weeks!
- Official Description (provided by the hotel):
- CITYHOTEL is situated in business, historical and diplomatic center of Kiev. The hotel offers 87 comfortable rooms with LED-TV, ergonomic workspace, Wi-Fi and direct local/international telephone connection in each room. All rooms are equipped with air conditioning system, mini-bars and mini-safes. CITYHOTEL - is a part of business lifestyle, modern technologies, fast and excellent service and reasonable prices. CITYHOTEL - is a restrained style along with elegance and comfort, functional design, individuality and refinement, cozy atmosphere and high class service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your CityHotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.