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“A Brand new hotel in Kyiv”
5 of 5 bubbles Review of Hilton Kyiv

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Hilton Kyiv
Ranked #2 of 110 Hotels in Kiev
Certificate of Excellence
Helsinkin
Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A Brand new hotel in Kyiv”
5 of 5 bubbles Reviewed 31 August 2014

Excellent hotel in Kyiv. Nice big rooms. We had access to the spa in the hotel but were unfortunately too busy to enjoy that. Breakfast had anything you would like to have. Location of the hotel is in the city center close to a nice park. Will truly recommend this to anyone visiting the beautiful capital of Ukraine.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank 19Jack64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 1 September 2014
Dear 19Jack64,

Thank you for joining us at Hilton Kyiv.

I am delighted to hear that our hotel impressed you and I appreciate you are recommending us to people visiting this lovely city.

We look forward to sharing another great days with you again soon.

Sincerely,

Hassan Ragab
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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478 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Singapore, Singapore
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 28 August 2014

Excellent brand new establishment, - currently a steal. If you are pondering where to have a city-luxury-hotel-break, consider Kiev and Kiev Hilton. Great value and you might score some feel good points along the way, of supporting a country struggling towards democracy, under attack.
Reasonably priced airport pick up available. Spa, gym, pool saunas recommended. Lounge offering modest and only for short period so don't pay too much extra for it.

  • Stayed August 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Janos R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 29 August 2014
Dear Janos R,

Thank you for your feedback. We are extremely pleased to know you had a great time staying at our hotel.

I extend my apologies for your disappointment in the Lounge but thank you for sharing your thoughts with us.

Please be informed that we are working to make more improvements and decided to upgrade our Executive Lounge services as of the 1st of September 2014.

I hope you are able to return very soon to enjoy all we have to offer.

Be regards,

Hassan Ragab
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2014 via mobile

A stunning brand new property, services provided during my stay was just outstanding,
all employees recognized me by my name and made my stay unforgettable would definitely come back to hilton in the nearest future
High level of service in restaurant and re hotel bar
Special thanks to Mr Amac

Stayed August 2014, travelled on business
Helpful?
2 Thank Tiana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 26 August 2014
Dear Tiana N,

This is an honor to hear such a kind words and I am excited to hear that you enjoyed our hotel and services.

The F&B team will be happy to hear that you had a wonderful time at our restaurant and bar and I'll be sure to pass along your words to Mr Amac.

We look forward to seeing you again real soon.

Kind regards,

Hassan Ragab
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Second stay at Hilton Kiev. Best hotel in Kiev. The hotel is modern, with full concierge facilities and top accommodations. The staff is outstanding and always willing to go the extra mile to provide exceptional customer service. Great location and close to main attractions.Will make it my home-base in Kiev on any future visit.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Luis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 22 August 2014
Dear Mr. Luis,

Thank you for your kind remarks regarding your second stay at Hilton Kyiv.

It delights me to know that your expectations were exceeded. We strive to provide a home away from home where one can enjoy both the hotel location as well as the delightful retreat of their comfortable room.

It would be an honor for us to become your "home-base" hotel in Kiev and we are looking forward to see you soon.

Sincerely,

Hassan Ragab
General Manager
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Norway
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 19 August 2014 via mobile

The new hilton in Kiev has all you would want from a 5-star business hotel. Excellent food, quiet rooms, good gym and a spa w/swimming pool and sauna. Staff is v friendly and service minded. Hotel is slightly out of city center but easily accessible with cheap taxis. Would consider taking my wife for a weekend. Half price of other cites but as interesting. Suggest combining with visit to opera house and one of many excellent local restaurants.

Stayed August 2014, travelled on business
Helpful?
1 Thank tgm_oslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 26 August 2014
Dear tgm_oslo,

Thank you for your recent stay at the Hilton Kyiv and for your posting on Trip Advisor.

We're excited to hear that you enjoyed our hotel amenities as well as our food.
The team will be happy to hear that you had a wonderful experience and I'll be sure to pass along your words to them.

We truly hope to welcome you back together with your wife soon.

Regards,

Hassan Ragab
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2014

This is by far the BEST in Kiev, I have stayed in the other 5 star hotels in Kiev and they don't come close to Hilton , I will brake it up why

1. Its clean , new and modern
2. The staff is amazing almost all of them know you by your name
3. The food is out of this world
4. The food price is much cheaper than the other 5 star Hotels in Kiev
5. Walking distance to everything
6. The G.M is always walking around making sure the guests are taken care of , I call him the gentle giant
7. The spa was amazing , make sure you ask for LILY she is the best

what more can I say ? its simply the best in Kiev

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank RayLA65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 20 August 2014
Dear RayLA65,

Wow! This type of review is very encouraging for our hotel team. We are ecstatic to receive such a positive feedback.

It is so great to hear you enjoyed everything from the room to the spa and the exceptional service you received from our hotel team.

Thank you for being such a loyal guest and we look forward to having you with us again soon!

Sincerely,

Hassan Ragab
General Manager
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new york, United States
1 review
5 of 5 bubbles Reviewed 18 August 2014

my stay for business @ the Hilton Kiyev was simply PHENOMENAL! from the room to the service to to upper class style. you truly cant get better. I was traveling in several countries in Europe including EU countries and this Hilton stay was the best by far.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shlomo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan_Ragab_Hilton, General Manager at Hilton Kyiv, responded to this review, 20 August 2014
Dear Shlomo W,

Sounds like you had a wonderful time with us during your truip to Kyiv. I'm glad to hear that we met your expectations from the room product to the service you received from our hotel staff.

Thank you for letting us know about your great visit to Hilton Kyiv. We value your feedback and hope you'll join us again soon.

Best regards,

Hassan Ragab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Kyiv

Property: Hilton Kyiv
Address: Shevchenka Tarasa bulv. 30, Kiev 01030, Ukraine
Phone Number:
Region: Ukraine > Kiev > Печерськ / Черепанова гора
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 110 Hotels in Kiev
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hilton Kyiv 5*
Number of rooms: 262
Official Description (provided by the hotel):
Hilton Kyiv is a new stylish and contemporary hotel, centrally situated on Shevchenko Boulevard, across from the Old Botanical Gardens. Enjoy superb dining or a cocktail on the terrace, relax with a range of spa services or stay fit with Hilton Fitness and Health Center. Featuring state-of-the-art meeting facilities, in house shopping in Sanahunt Accessories Corner and magnificent Opera House and the historic Sophia Square within walking distance. This is an ideal destination for both business and leisure travelers. ... more   less 
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