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“no, no, no, no, no, no!!!!!!!!”

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Radisson Blu Hotel, Kyiv
Ranked #10 of 111 Hotels in Kiev
Certificate of Excellence
Warsaw, Poland
Level Contributor
150 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“no, no, no, no, no, no!!!!!!!!”
Reviewed 7 February 2014

I wrote before I did not like this hotel. However since my colleagues were staying there I booked once more. Just now found out when expensing the trip - that hotel charged me 800 UAH for "broken lid" - broken lid of what?
I did not have any parties in my hotel room, so what could I have breaken?
But even more, if there was something broken - why they did not mention this at check out? But quietly put it on the bill - counting that I was in rush, and would not check.

This is pure rip off !!!!!

On top of that other things I noticed:
-bad choice of wine in lobby bar - however when you press them - they find you good wine, but only when you press them hard (my one colleague asked for wine choices, and they mentioned only couple of choices - but then my another colleague insisted and after long discussion they brought what we needed.
-the main entrance to hotel was closed, you could only use side entrances. I thought maybe - when you close the main entrance - how about you add information "sorry, closed due to winter, let's use other doors.
I mean when you chargé for hotel the price you do, I would expect it to be at good level.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRadissonKiev, General Manager at Radisson Blu Hotel, Kyiv, responded to this review, 5 June 2014
Dear Jacek M
thank you for your detailed feedback on your last stay. I have read several times also your previous two feedbacks and I really wonder what went wrong overall. I would love to be in direct contact with you regarding this. My email is: andreas.fluckiger@radissonblu.com.
Looking forward to hearing from you anytime soon,
Sincerely...Andreas Flückiger
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575 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Athens, Greece
1 review
Reviewed 27 January 2014

The hotel is very nice, well equiped but the main highlights are the extremely helpful and polite staff as well as the food. Try any soup proposed!!! Even though the internet service is a bit slow the staff helped us through. Also, use the business center!!! Try the wonderful sleepers offered by the hotel!!! Overall, I had an excellent time!!!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Christina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRadissonKiev, General Manager at Radisson Blu Hotel, Kyiv, responded to this review, 10 June 2014
Dear Christina A,
efharisto poli - thank you for your feedback on your stay with us. We are delighted to hear that you enjoyed your stay with us. Looking forward to having you back soon!
Yours, Andreas Flückiger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indian Head, Maryland
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 January 2014

The hotel is geared towards business people. It is a bit pricey but is expected for Kyiv. There is a nice bar downstairs, which is quiet and has a large tv screen. When I first arrived, it is your typical attitude expected from a "business" geared hotel. Someone did break the ice and want to thank her for it. Her name was "ANNA" who was a trainee at the hotel. She was down to earth and went out of her way to help me and answer questions that I had regarding departure. The hotel itself is located near just about anything, except for a huge mall. To the right is a small store where you can purchase wines, sodas, snacks, etc.. Across the street is a bakery, which when you first walk in, you can smell the fresh pastries and offerings. Traffic gets a little hectic in front of the hotel, but can be expected.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRadissonKiev, General Manager at Radisson Blu Hotel, Kyiv, responded to this review, 10 June 2014
Dear James A,
thank you for your feedback on your stay with us. We are delighted to hear that you enjoyed your stay with us. And thank you for commending Anna - rest assured ist has been noticed and brought forward.
Looking forward to having you back soon!
Yours, Andreas Flückiger
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Lokeren, Belgium
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 December 2013

The hotel is in a good location. The hotel is a little out of "Radisson Standard". Hard to point out details, it is a general feeling. The single beds are really small. Not too comfortable. Breakfast is OK. Bar not so attractive.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohanMoerbekeWaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRadissonKiev, General Manager at Radisson Blu Hotel, Kyiv, responded to this review, 23 December 2013
Dear Mr. Moerbeke
thank you for your feedback on your recent stay with us! I understand you mentioned "hard to point out details" and sometimes it is just a general feeling, however if at one point you would remember something specific that would help me to improve my services, please do not hesitate to contact me via email:
andreas.fluckiger@radissonblu.com
In the meantime I wish you and your loved ones a very merry Christmas and health and happiness in 2014.
Yours truly
andreas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2013

Having traveled many times to Kyiv and having stayed in several different hotels (mostly in the Podol area) we were very pleasantly surprised by the quality and value of the room, superb breakfast and excellent service provided at this hotel. Genadij at the front desk was exceptionally helpful and provided excellent service. This is our new "hotel of choice" in Kyiv!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
164 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 18 November 2013

Very good breakfast with plenty of choice. Clean and comfortable room with especially comfortable bed. Internet is free and works well. English papers are downloaded and available in the bar area. Shame the chairs in the bar area are so uncomfortable - so low that they're terribly difficult to get out of! Just across the road from the hotel is a lovely bread/pastry shop. It has a small number of tables and is a good place for a light lunchtime snack. I'd recommend the lemon tarts! The hotel has an Italian restaurant. I didn't eat there but business acquaintances recommended it. The city centre is a pleasant 15 minute downhill walk away. The return journey uphill takes a bit longer.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CambridgeElizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
205 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 13 November 2013

Very good hotel in Kiev. A bit far from the center of the city, but acceptable. Nice rooms, free internet and very good breakfast. Freindly staff, quick check-in and check out. not cheap. Nothing else to wish while stay for 1 night for business.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxim_mos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Kyiv

Property: Radisson Blu Hotel, Kyiv
Address: 22 Yaroslaviv Val Street, Kiev 01054, Ukraine
Phone Number:
Region: Ukraine > Kiev
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Kiev
#12 Business Hotel in Kiev
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Radisson Blu Hotel, Kyiv 4*
Number of rooms: 255
Official Description (provided by the hotel):
The Radisson Blu Hotel, Kyiv provides unrivaled access to stunning landmarks like the Golden Gate and the St. Sophia Cathedral. Located in the heart of the historic district, this world-class accommodation provides easy access to trendy shopping districts and a wealth of museums and attractions. Attend a performance at the National Opera House, or view traditional watermills and huts at the Pyrogovo Museum. Corporate travelers appreciate the hotel's proximity to Kyiv's business and administrative center. Our 255 rooms and suites feature convenient amenities like Free high-speed, wireless Internet access. Guests can savor Italian cuisine at Mille Miglia Ristorante & Enoteca or entertain clients at the K-Largo Lounge Bar. In addition to a fully equipped gym, the in-house fitness club Pace boasts a Finnish sauna, steam bath, and massage and beauty services. Our Kyiv hotel is an ideal venue for conferences. Event planners can reserve the expansive Embassy Suite or one of our smaller boardrooms. We even offer an indoor car presentation opportunity. ... more   less 
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Also Known As:
Radisson Blu Hotel, Kiev Hotel Kiev
Radisson Kiev
Kiev Radisson

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