We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice and cosy”
Review of Opera Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Opera Hotel
Ranked #7 of 111 Hotels in Kiev
Certificate of Excellence
Reviewed 12 May 2011

The hotel is very nice and cozy. The stuff is amicable and useful. The rooms are sapcy and clean. The restaurant is the best in the city. The hotel is located a bit far from the historical centre (Chreshchatik street) (30 min walk), but it's very calm round it.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natalya-Alegria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (472)
There are newer reviews for Opera Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

295 - 301 of 472 reviews

Reviewed 25 February 2011

I stayed last September in this hotel for business, it's very nice and location is quite central, at the end of the day for me it was super go and have a walk from the hotel to the Opera, which is 5 minutes walk, and all surrounding area.
The hotel is a little bit expensive but service is professional - especially front desk and concierge -, I also tested the private driver organized by the hotel and driver was professional aswell. Breakfast is not so gorgeous actually...
Rooms are very spacious, clean and modern.
In general I recommend it!

  • Stayed: September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank goodtraveller85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2011

Went on 4 nights vacation stay with wife and 3 kids (2, 5, 12 y.o.). Hotel was almost empty during these days (right after orthodox Christmas).
Value was excellent to me, in terms of what I paid there would probably be 2,5 times more for same or a little better quality in Hyatt, Kiev.
Kids enjoyed it, all of them and all of it. Though my kids love travelling in general and been to many places where service was much worse and still enjoyed it :)
Room service was willing to go beyond - e.g. first night we came in late and in no mood to go downstairs to eat, so looked at room service menue and there wasn't really a lot for kids, called the restaurant and they immediately agreed to go beyond menu and do something very specific for kids per our request and it was also done quickly.
Put 4 for rooms since we could hear the TV set which was on the wall of adjacent room, right behind a thin wall from our bed, though neighbors were not really playing it loud, it was just a bad positioning of a TV set. Had to call the neighbors and ask them to turn volume down. Fortunately, they were kind enough to do so.
Also, everything on the other side of shower curtain was not what I would expect in a 5*. Bath was a plastic one, curtain itself was not positioned right and a lot of water was coming out when I was taking showers.
Breakfast was VERY good, all things were kept fresh and in good supply, also people there were willing to facilitate special requests.
Dinners were outstanding value, in Moscow we would have to pay 3 times as much for the size and quality of meals we had there. We had lunches outside, but no place we went for lunch could compare to the hotel's restaurant, though 1 or 2 were not bad.
Concierge services were not so good for a large family - we could not get them to order a decent taxi, and for airport pickup/delivery they found a VW minivan which costed us short of $100 one way. Good quality taxis are a general problem in Kiev, though i.e. no child seats available, they will not accept your request if you don't have a local mobile number etc. But I wish the 5* hotel could find a real decent taxi company in a capital city and stick to it...
Staff was friendly but not too much pro-active. Had a problem with paying with credit cards - they first reserved payment for entire stay from one of my cards, then at checkout they could not get payment executed from that same card and took the entire amount from the other card (luckily I had one more with me).
Location is good in the sense it's definitely a central one and a quite one at same time. The surroundings though were not very picturesque. Looks of the hotel inside and outside were pretty good, exactly as bright and nice as they are shown on the photos on the hotel web site (in a lot of cases people publish photos which are better than reality, this here was not the case).
Conclusion - it's a good service and good value for travellers who can forgive small shortcomings. If we ever go to Kiev again, the Opera would be on top of our preferred list.

  • Stayed: January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank FlyingKindergarten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2010

As I was waiting for about 8 minutes for an elevator, I muttered under my breath that it was ridiculous (feeling a bit frustrated). A woman beside me said "it's not ridiculous, it's just a quaint hotel, things move slowly". Feeling a little chided, I smiled and waited another 3-4 minutes for an elevator. Finally back in my room, I turned on the tap for a shower before heading to work - and no hot water. So, a "quaint" cold shower later, I joined trip advisor to leave a review. Opera is a very pretty hotel, and the staff are friendly. The rooms are ok, but not 5-star as you'd expect from a more modern hotel. If you consider a cold shower, because the hot water runs out in the morning to be "quaint" then you will like it. Or if you can sleep in and wait til it gets hot again. Otherwise, consider another 5-star if you're here for work and want things to move a little less quaintly. Overall, though, I'd recommend it for vacationers more than business.

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Nuaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2010

I stayed at hotel Opera with my wife on her birthday. The hotel staff were excellent. We used the concierge service to get last minute tickets to the ballet and opera. Both times we got excellent seats. The staff were very friendly and spoke good english. The hotel provided champagne for my wifes birthday (without us mentioning that it was her birthday) they must have checked our passport details when we checked in. I thought that was an excellent gesture.

  • Stayed: October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

Besides the bountiful breakfast buffet with top-quality food, the hotel has a very helpful concierge. Vladimir summoned cabs for us, negotiating rates in advance which were far less than what we could get on our own. The room was large enough to comfortably fit an extra bed for our teenage son and was outfitted in an up-to-date style. One night we enjoyed watching the World Cup at the outdoor cafe. It's a bit of an uphill walk to the nearest metro stop but we managed it. Only wish it were closer to the maidan (the central square).

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Irka1432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2010

I have not traveled extensively in Ukraine, but my experience has been that hotel quality can be pretty hit-and-miss. The Opera Hotel is a high-end Western style hotel, which is comforting on extended business travel. The service is very very good. All the staff I dealt with spoke good English, they were very friendly and welcoming, and they were extremely responsive to all requests....extra pillow, help operating the shower, restaurant recommendations, etc. The hotel has good consistent free wireless internet coverage (no outages!) and also gets several English language TV channels. During my stay, a very nice breakfast buffet was included in the room rate. My room was extremely quiet; even the mini-fridge and air conditioning were almost silent. However, they do light up the front facade like the face of the sun at night, so I can imagine that some of those rooms might be a little too bright. I should note that during September, the rate was very high (around 350 USD). Not a big deal for business travel, but if I were on a personal vacation I'd probably be looking for a lower price.

  • Stayed: September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank aztraveler31310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kiev hotels
Khreschatyk Hotel
#17 of 111 in Kiev
399 reviews
Show Prices
Show Prices
Show Prices
Cosmopolite Hotel
#11 of 111 in Kiev
377 reviews
Печерськ / Черепанова гора
Hilton Kyiv
Hilton Kyiv
#4 of 111 in Kiev
544 reviews
Show Prices
Show Prices
Show Prices

Been to Opera Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Opera Hotel

Address: B. Khmelnitskogo St., 53, Kiev 01054, Ukraine
Region: Ukraine > Kiev
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Kiev
#7 Luxury Hotel in Kiev
#7 Romantic Hotel in Kiev
#9 Business Hotel in Kiev
Price Range: £110 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Opera Hotel 5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travel Republic (UK), Prestigia, TripOnline SA, HotelQuickly, Evoline ltd, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Opera Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Opera Hotel Kiev

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing