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“Not good value for money”
Review of Novo Hotel & Suite

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Novo Hotel & Suite
Ranked #25 of 54 Hotels in San Salvador
GreenLeadersSilver level
South Africa
Level 6 Contributor
304 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
“Not good value for money”
Reviewed 30 August 2013

Didnt enjoy my stay here.

Rooms were quite poor for the price paid and the noise from outside was loud.

The food was shockingly bad - no choices and taste bad too. Fixed buffet breakfast. I kept telling them I could not eat it cos I am strict veggie but they never tried to help or make me anytihing - wouldn't even get some soy milk.

not what I expect for a supposedly 4 star place.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

Traveller rating
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    27
    11
    4
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Modesto, California
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2013

There were 6 of us with 3 rooms spent 5 nites. We found this hotel to be in a safe area , good staff and great breakfast. Spacoius rooms with airconditioning. Walking distance to some good restaurants and even the restaurant at hotel is great with very reasonable prices. One nite the restaurant staff cooked fresh lobsters that we purchased at seafood market from Pacific Ocean at very reasnoalble price. a great dinner was had by all 6 of us.

Room Tip: if you want pool close by book 1st floor which is what I did. If you need peace and quietness book 2...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 956jagar956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2013

The staff was very helpful and made me feel at home. It is a small hotel but the service is good. I like that inside there is a little kitchen area where you can cook and a refrigerator. Breakfast is excellent; everything home made! It consists of eggs, beans, cheeses, omelets etc.. It's not just like beagles. It is very affordable and located in a safe area which is very important! When I go to San Salvador, that's where I always stay.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
2 Thank VeronicaSorto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Clarita, California
1 review
Reviewed 7 December 2012

I loved it! I stayed there 9 nights and i was really pleased. The staff there were really friendly. it is a very clean place and the food is delicious. I recommend this place 100%
it is unexpensive. I will stay there the next time i go to El Salvador.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level 6 Contributor
121 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 23 November 2012 via mobile

A very pleasant hotel. I was impressed with the room and the balcony.

There is a fridge and stove in the room but they're not on or functioning.

For some reason I can't my iphone to make calls on the "moviestar" cell provider but when I can get "claro" I can.

The ranching breakfast buffet is an omelet, cereal bread juice deal. Very nice.

Haven't been in the pool but it looks clean and pretty.

Parking is great. A hidden parking lot

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarlMessner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Healdsburg, California
Level 6 Contributor
126 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 19 October 2012

Basically a slightly buffed version of your basic third world hotel. Hard bed, lumpy pillows and noisy. But AC cranked and they have wifi. The staff are very friendly and helpful. It's a good value. They offer a breakfast which unfortunately we weren't able to take full advantage of due to our bus departure time. They did open it up for us and it has everything you would want out of a hotel breakfast.

Room Tip: Ask for soft pillows.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 September 2012

Four nights in a suite with a small kitchen was $365.00. The hotel managed airport pick-up for $30. Probably could have gotten it cheaper, but I was entering a new country and did not want to risk of anything going afoul.

Room had up and running Wi-Fi, big flat screen TV, and was quite comfortable. Room also came with free breakfast buffet, which stopped at 10:00. I'm usually not a breakfast guy, but it was a local fare and was very tasty. Hotel had a pool and bar. Bar was open until 11:00, but closed on Sunday. Hotel staff was outstanding!

Taxis or drivers were always available in front of the hotel. Hector, Josue, and Oscar were all stand-up guys, and one or two of them were always around when I needed a ride. If I wanted to use them long term, such as to drive me around to check out different places, which I did on a few occasions, the price was usually $10 per hour. Which was good, considering gas prices started at $4.34 per gallon.

The hotel staff was great!

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbhomey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novo Hotel & Suite

Property: Novo Hotel & Suite
Address: 61 Avenida Norte | Colonia Escalón, San Salvador, El Salvador
Phone Number:
Region: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in San Salvador
#6 Spa Hotel in San Salvador
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novo Hotel & Suite 3*
Number of rooms: 49
Official Description (provided by the hotel):
Novo Hotel & Suite, the first Hotel in El Salvador, with ecosoustentable Certification Turism Your home away from home, Our Warm and experience will make your stay in our hotel a placent experience Restaurant Pool Gym Wi-fi Internet Meeting Rooms ... more   less 
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Also Known As:
Novo Apart Hotel San Salvador

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