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“Welcoming hotel”

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Best Western Plus Hotel Terraza
Ranked #19 of 54 Hotels in San Salvador
San Jose, Costa Rica
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Welcoming hotel”
Reviewed 20 September 2012

This hotel shows true hospitality to its guests. We received a really warm welcoming and first-class service during our entire stay. The hotel is very well located in a "close to everything" area. The rooms are comfortable with good internet and the meeting rooms were elegant, with good lighting and AV equipment. One thing they can really brag about is the food; it is amazing!
Our business meetings were executed to perfection thanks to the staff and hotel facilities.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Nathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
    45
    30
    19
    5
    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
  • German first
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  • Any
English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2012

Seven years ago I recommended this hotel to my wife (based upon TripAdvisor reviews) and she has been going there several times a year ever since. Here is her review.

Hotel Teraza feels like a "home away from home" for me. the staff always welcomes me warmly. For a modestly priced hotel, it is a great bargain. The rooms are very clean and very comfortable (good TV, bathroom, A/C).The location is good. Breakfasts are spectacular--beautiful terace, wonderful variety of food, including tropical fruit, regional specialites, and delicious traditional choices--also very good coffee. The best part of the hotel is the service, which is friendly, gracious and always helpful.
All in all, wonderfu; I look forward to the stay there every trip!

Room Tip: Trade off. Rooms over the pool have nice view; but parties for quinceanera (girl who turns 15) somet...
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  • Stayed April 2012, travelled solo
    • Value
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Helpful?
1 Thank cambridge02138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Gerente at Best Western Plus Hotel Terraza, responded to this review, 4 July 2012
Thank you so much for your kind words. To have our guests feel that they are at "home away from home" is truly our main objective, and we celebrate that this is true for you! We look forward to your next trip to your casa en San Salvador!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manteca, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2012

Great place to stay,very comfortable and Free Internet!! Can't beat that,Breakfast was awesome and reasonably priced.Will definitely stay there again.We had a large group with us and everything was taken care of...
Staff was very informative and friendly.

Room Tip: if you book a room ask for room facing the pool..that way you do not have any car noise,the other si...
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  • Stayed April 2012, travelled with friends
    • Value
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Helpful?
1 Thank JoeLucy2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review, 14 May 2012
Thank you so much for your kind remarks. We are very happy to know that your trip was a success! We look forward to having you stay with us again for your next tournament!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bay Area, California
Level Contributor
1 review
Reviewed 11 May 2012

El Salvador and the Hotel Terraza was the first leg of our groups 8 day trip that included vacation and futbol matches in both San Salvador and Costa Rica! We couldn't have had a better start of our trip then to begin at the Hotel Terraza. We were a large group and check-in was simple and quick! The staff was prepared for our large group and we got into our rooms very quickly. The rooms were clean and the beds were very comfortable. We enjoyed breakfast every morning and were served by a great staff who made us feel very welcome and taken care of every day! The food was fabulous! We also enjoyed the swimming pool and the spa. Hotel Terraza has a very warm atmosphere, a wonderful staff and is an gem in San Salvador. We met the owners of the hotel and they are lovely people who made us feel at home in there hotel. I have to say that staying at Hotel Terraza was the best hotel experience of the whole trip. We are looking forward to coming back El Salvador in the future and will definitely stay at Hotel Terraza.

  • Stayed April 2012, travelled with friends
    • Value
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Helpful?
Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review, 17 May 2012
Thank you so much for your comments! It was a very enjoyable experience for us to host your group. We are very happy to know that your expectations were met, especially when traveling to a different country. Our pool and gym (not spa!) are exclusively for our guests, which we believe leads to a more tranquil experience.
We look forward to having you stay with us again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 April 2012

Just come back from a vacation in El Salvador and chose this hotel based on previous reviews on here, and was not disappointed.. A good sized hotel in a good location. The staff are courteous and aim to please and always there with a smile for you..The housekeeping was excellent, fresh towels daily, and clean linen. The cleanliness was first class..The rooms spacious and well furnished. one small gripe, and not the fault of the hotel, is that the rooms overlooking the main road can be a little noisy , mainly due to the crazy Salvadorian drivers!, but the double glazing keeps this down as much as possible..Request a room overlooking the pool if possible.The food is good and reasonably priced and the airport shuffle at $16 is good value.. I would heartily recommend this hotel to anyone visiting San Salvador

Room Tip: Request a pool view room if possible as less road noise
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  • Stayed April 2012, travelled solo
    • Value
    • Location
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Helpful?
Thank Assirap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review, 30 April 2012
Thank you so much for your positive opinion on our Hotel! We are delighted to know your stay was enjoyable, and we hope to have you with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pass
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 April 2012

I stayed there after a hospital stay, recovering until being allowed to fly home. I was really looked after with great care by everyone, brought breakfast in bed every day. My room was nice, fesh, with good internet. The food was great value and very very good. The locaion was perfect and rather peaceful.

Be careful about the airport ride, it is very far and you need a lot of time to get there.

  • Stayed March 2012
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Helpful?
1 Thank ChristineCharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review, 11 April 2012
We are so pleased that you felt at home in our Hotel. We hope you are able to travel for leisure and that we have the opportunity to have you with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pleasanton, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2011

Stayed for four days on business. Very good location, quiet. Personnel was on top of everything from the moment I walked in. Inquired on the use of their conference rooms for future business. Exremely reasonable rates which I plan on using in 2012.

  • Stayed November 2011, travelled on business
    • Value
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Helpful?
1 Thank Albert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review, 5 December 2011
Thank you so much for your comments. We are very pleased you enjoyed your stay and we look forward to having you with us again. For future events you can contact our Events and Banquets department at eventos@terraza.com.sv , where we can offer you customizes packages.
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Additional Information about Best Western Plus Hotel Terraza

Property: Best Western Plus Hotel Terraza
Address: 85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 54 Hotels in San Salvador
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Hotel Terraza 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Priceline, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Hotel.de, HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Plus Hotel Terraza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Terraza Hotel San Salvador

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