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“My recent visit to San Salvador with my husband”

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Courtyard by Marriott San Salvador
Ranked #4 of 55 Hotels in San Salvador
Certificate of Excellence
Reviewed 3 May 2014 via mobile

Great place, very clean. The staff is very friendly. I would definitely stay here again. Keep up the good work. I would suggest more street signs and clear directions from the airport to the hotel on how to get there.

Stayed: April 2014, travelled with family
Thank Alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 6 May 2014

Thank you very much for your comments and suggestions, we appreciate it!
Please let us if you need more assistance in your next visit
Regards

Luis Sandoval
luis.sandoval@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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113 - 119 of 343 reviews

Reviewed 1 May 2014

To coincide with other reviews on this hotel, I stayed here for business for 10 days and can't say enough about this location. It is very 'business friendly' hotel who accomodated us with every request that we made. It hosts a very friendly staff with very clean rooms. The rooms were comfortable and the TVs provided a wide selection of programming (ideal for an extended period of stay). The breakfast buffett had good selection of items and was always fresh. The location was also a plus, adjacent to a mall complex that had several places to eat. If traveling on business, this is an ideal location!

  • Stayed: April 2014, travelled on business
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Thank Mrluthor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 2 May 2014

Thank you very much for your comments, we appreciate it!
We are very excited to know your experiences, please let us if you need support during your next visit
Sincerely
Luis Sandoval
luis.sandoval@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

I've bee staying since they opened, recently visited again after 2 1/2 years, they just upgraded the restaurant & lobby area, when they opened there was only continental breakfast, snacks, no lunch or dinner, the traveler business concept; now the offer both, including breakfast with local dishes.
Transportation has changed, they used to have a van that would pick you up at the airport, instead I'd like to suggest when you make your reservation request the taxi service to pick you up, average US $30-35 for a 45 mins ride; this can be charged to your room; like many cities in Latin America traffic has increased, when you are doing business you should check with the hotel staff regarding time from there to your meeting; there is the option of hiring the taxi service by the hour.
The staff as always very helpful. Next to the hotel there is La Gran via shopping center, with different restaurants and a movie theater

  • Stayed: March 2014, travelled on business
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1  Thank miamisergiov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 21 April 2014

Mr. Sergio,
Thank you very much for your comments, are very motivating, really appreciate it!
For your next visit please contact us for any assistance or reservations
Best Regards

Luis Sandoval
luis.sandoval@marriott.com

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Reviewed 15 April 2014

This is a business hotel that appears to cater to both travelers from the Central/South American Region as well as Americans. I am the latter. I stayed for a week in the hotel. My stay was relatively uneventful with the exception of an odor that permeated my bathroom the last couple of days of my stay. The general manager of the hotel is currently addressing my concerns and has been in email contact with me since my return home.

The staff of his hotel are top notch. Without exception the staff made me feel welcome and continutally greeted me and asked if I needed assistance. In fact I would go so far as to say that the staff could certainly teach many other hotel staff members what it means to be of service. The food served for breakfasts was good though not remarkable. The one supper that I had at the hotel was also good but not exceptional. The entire hotel always seemed extremely clean. My room did appear a bit worn as far as the furniture and carpeting was concerned. The bedding was spotless but the mattress was a bit hard for my taste.

I always felt extremely safe at the property. I would certainly recommend this hotel to other travelers staying on business.

Room Tip: A fellow traveler indicated a dog that lives on the back side of the hotel quite often kept him awak...
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  • Stayed: April 2014, travelled on business
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1  Thank NMandBeyond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 21 April 2014

Thank you very much for your comments, really appreciate it!
For your next visit please contact us for any assistance or reservations
Best Regards

Luis Sandoval
luis.sandoval@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

I recently stayed 8 days in hotel after the remodeling and the hotel is awesome. The lobby area was opened up with over 6 flat screen tv's. In addition the brakes area was completed revamped to allow for a more enjoyable dining. I look forward to my return stay and everything was well maintained and improved!!!

Room Tip: Make sure you ask for the 5 floor. The view toward the mall area is nice in the evenings and the mou...
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  • Stayed: March 2014, travelled on business
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Thank troy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 10 April 2014

Thank you very much for your comments, we appreciate it
Luis Sandoval
luis.sandoval@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Have been staying at the Courtayrd Marriot San Salvador for many years. They have just completed a Lobby renovation and must say it is nice. Specially like the are where one can work. This hotel has a great location specially for dinner plans or if you need to do some shopping as it's located next to La Gran Via. I will say this is not a full fledged hotel, so please make sure you know this, the pool is more like a bathtub and they don't offer room service although they do have a nice restaurant which serves a good breakfast and I have had dinner on several locations. On the down side the price is somewhat high, but if location is what you are after this is a great choice. Ps one last thing their AC for my taste is a NO-NO, they have PTAC's and make a lot of noise.

  • Stayed: February 2014, travelled with family
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Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 27 March 2014
Google Translation

Estimado Sr. Jose
Agradecemos mucho sus comentarios y por supuesto que serán tomados en cuenta. Como bien lo menciona hemos finalizado nuestra renovación del lobby por lo cual nos sentimos muy orgullosos de ser el hotel más moderno y al mismo tiempo el más acogedor de la ciudad. Entendemos que nuestra área de piscina no es tan grande como lo quisiéremos sin embargo pensamos que es los suficiente para complacer a nuestros huéspedes que viajan por placer.
Por favor tenga la confianza de contactarme en su próxima visita con nosotros y personalmente buscarle la mejor tarifa disponible de la temporada y si mi es posible la asignación de una habitación superior
Atte.
Luis Sandoval
luis.sandoval@marriott.com

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Reviewed 5 March 2014

Recently stayed one night (from the three planned) at the Courtyard hotel. I understand this is a "business" hotel but the services offered are sub-par in comparison to other hotels in the area. The negatives are a mediocre internet of 2mbps (the Intercontinental has 10mbps for comparison), room service is non existent (you literally have to go the the lobby bar and pick up a meal), AC in the room is from the 90's and the food is ridiculously priced (1 mini sandwich and a bag of chips for $11).

Unless you really NEED the location, there are better bang for your buck hotels in SV.

  • Stayed: March 2014, travelled on business
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Thank laqa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Courtyard by Marriott San Salvador, responded to this reviewResponded 10 March 2014
Google Translation

Muchas gracias por sus comentarios, lo apreciamos mucho!
Estamos tomando en cuenta su retroalimentación y realizando los ajustes necesarios principalmente con el servicio de internet mencionado. Deseo comentarle que Courtyard Marriott San Salvador es una cadena de servicios selectos ajustada al visitante de negocios y de placer, en las que sus tarifas pueden variar de acuerdo a la disponibilidad.
Me encantaría nos dé la oportunidad de recibirle una vez más en nuestro o lobby renovado, por favor tome mi contacto para sus futuras requisiciones
Atte.
Luis Sandoval
Director de Ventas
luis.sandoval@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott San Salvador

Address: Esquina Calle 2 y Calle 3 | Centro de Estilo de Vida La Gran Via, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Salvador
#6 Family Hotel in San Salvador
#6 Romantic Hotel in San Salvador
Price Range: £66 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott San Salvador 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Experience the best of San Salvador, El Salvador when staying in the Courtyard San Salvador. Our contemporary hotel is located within close proximity to the area's most popular attractions, dining, shopping and entertainment, such as El Salvador Modern Art Museum and La Gran Via shopping mall. Take advantage of our free high speed Internet access, comfortable guest rooms, state-of-the-art fitness center, Centro Restaurant and relaxing pool. ... more   less 
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Also Known As:
Courtyard By Marriott San Salvador Hotel San Salvador
Courtyard San Salvador
San Salvador Courtyard

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