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“Wonderful Experience”
Review of Barcelo Managua

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Barcelo Managua
Ranked #8 of 50 Hotels in Managua
Reviewed 15 February 2013

I have stayed at the Barcelo Managua about 5 times now and each time has been wonderful. The staff go out of their way to help. From reception with Alejandra or Gustavo to Cash in the restaurant or Jimmy with the pool area, everyone is there to help. I would recommend this hotel to anyone. It comes with internet, included breakfast and great pool facilities. The room service is also very good and it has a shuttle to the airport. I will return.

  • Stayed: January 2013, travelled with friends
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1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 22 September 2016

Dear Guest.

Kindest regards from me and from the Barceló Managua team.

It is a very pleasure to hear that kind of comments about our property and also about our staff. We will be sending your good opinions each of them.

We are looking forward to your early visit.

Best regards
Costumer Services
Hotel Barceló Managua

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145 - 151 of 420 reviews

Reviewed 14 February 2013

First class hotel, top-notch service without exception. Room was impeccably clean, flatscreen HD TV had several stations from Miami. WIFI Worked great so, watched Netflix and skyped in the evenings. Worldclass breakfast buffet with cut melons, croissants, eggs, coffee, latin flare to breakfast. Dinner buffet was just as good. The fitness center has weights, two treadmills, and several machines. Outdoor pool is extremely elegant with a view of Lake Managua. Very comparable to a first class US Business hotel excet that the food here was much more elegant and the staff was more down-to-earth courteous than you find at a US business hotel.

Room Tip: My room faced the pool which also faces the bar/karaoke room. This was a little noisy. Probably be...
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  • Stayed: February 2013, travelled on business
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1  Thank richzimme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 27 September 2016

Dear Guest,

Thank you so much for you comments to our property.

It fills us with great satisfaction, that your entire stay has been excellent in Barceló Managua.

We hope your visit soon.

Best regards.
Costumer Services
Hotel Barceló Managua

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Reviewed 4 February 2013

I stayed at the Barcelo Managua twice. Once in April 2012 for 2 weeks and once in August 2012 for another 2 weeks.. I loved the employees, they are great. Good breakfast buffet, but internet service expensive if you dont have it as part of package. Make sure its included. I found it to be close to the downtown and the mall. The rooms are good but need make over. lolol!!! The pool area was great to just kickback and soak in the sun with a few dips in the pool. understand where you are and the financial conditions of the country. This will help you to not overshoot your expectations and to appreciate the culture more. LOVED EVERY TRIP!!!!!!!!! Highly recommend.

Room Tip: I always ask for the pool view. I love to wake up to the pool. Ahhhhhhhh!!!!!!!!
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  • Stayed: August 2012, travelled solo
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1  Thank Triplanner2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 27 May 2013

Dear Guest:

Receive a warm greeting from the Staff of the Hotel Barceló Managua.

We thank you for your comments about our hotel, we're glad to know that your stay with us was of your total pleasure. All the comments from our guests are taken very seriously and we extend to our Management Department.

We hope to have your visit again with us and thank you for making your choice Barceló Hotels.

Best regards,

Sendy Tijerino j.
Guest Relations.

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Reviewed 3 January 2013

We stayed at this hotel for 8 nights. Overall the service was good. They had a good breakfast buffet and the waiters at the restaurant were nice and helpful. Housekeeping, on the other hand were no not that great. Every single day we had to call the front desk because they had failed to fully stock the room with the basic amenities. After eight evenings, it kind of got annoying. Another down side was that on the third day of our visit, the hotel shut down the pool without prior notice because they were going to do some remodeling on it. I think we should have been informed when we first checked in at the hotel. Overall, it was a good stay.

Room Tip: The Santo Domingo Shppoing Mall is very close to this hote.
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  • Stayed: December 2012, travelled with family
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1  Thank ycodina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendy T, Guest Relations Manager at Barcelo Managua, responded to this reviewResponded 10 January 2013

Dear Guest,

Receive greetings from all the staff of Hotel Barcelo Managua and myself.

I appreciate the positive appointed in your comments about the service received during your stay by our staff.

Take this opportunity to ask for an apology for the inconveniences that you had during your stay, you really should have been informed about the inconvenience of the pool, my apologies for this problem, as well as the amenities of the room were missing.

We hope to have the honor to have you as a guest again and to improve the service in this hotel.

Best regards,
Sendy Tijerino
Guest Relations,

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Reviewed 7 December 2012

The hotel was, OK. Internet service was inconsistent at best and the source of MUCH frustration. The room was clean but small. Room service and restaurant were pretty good for meals. Meats and salads were the best part, desserts left much to be desired.

Nothing too bad (except the Internet), but then again, nothing too good.

  • Stayed: November 2012, travelled on business
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1  Thank dmcccr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 11 December 2012

Dear guest.

Kindest regards from all the staff of Hotel Barceló Managua and myself.

I appreciate the time spent on your comments, referring to the internet service because this allows us to make improvements to the additional services that the hotel offers to our guests.

We look forward to your visit again and to provide a better quality of Internet service and provide the best care.

Best regards.

Attentively
Sendy Tijerino
Guest Relations

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Reviewed 2 December 2012

El servicio es excelente. El desayuno es variado y tiene algo para cada gusto. Las habitaciones nitidas. Cercano al centro y a centros comerciales. Lo que me haria volver es la atención recibida por el personal: extravié mi cartera con mi dinero y tarjetas de crédito. el personal inmediatamente se movilizó para ayudarme y lo encontraron intacto. Esto no se ve muy frecuentemente. / Excelent service. Breakfast is varied and has something for everyone. Rooms are tidy. Its location is close to downton and shopping malls. What would make me come back us the support provided by staff: I lost my wallet with my money and credit card. Staff helped me right away until they found my wallet intact. This is not common, thanks Barcelo!!

Room Tip: Las habitaciones son nitidas, cómodas , pero aconsejo pedir las habitaciones con la vista a Managua...
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  • Stayed: October 2012, travelled on business
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Thank Lorena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 11 December 2012
Google Translation

Apreciado huésped.

Reciba un cálido saludo parte de su Hotel Barceló Managua y mi persona.

Es un gusto saber que su estadía fue muy confortable, comentarios como el suyo son los que nos permiten seguir trabajando arduamente, ya que el Hotel Barceló Managua se toma muy en serio los comentarios de nuestros huéspedes.

Esperamos tener el gusto de contar prontamente con su visita.

Cordiales saludos.

Atentamente.
Sendy Tijerino
Guest Relations

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Reviewed 8 November 2012

I have stayed here three times and each time was a great experience, My good friend Bob Oettinger reviewed it elsewhere negatively, but I think that his was a fluke. I have always found the staff to be accommodating. The facility is immaculate, the breakfast is great (eggs cooked to order and large selection of everything else), super little restaurant down the hill, huge pool overlooking Managua and Lake Managua. It was also convenient for me because I was going to the Pacific beaches. The internet service for me was as good as U.S., my needs are simple laptop first time, iPad thereafter. I have stayed at the upscale Seminole downtown and it was very good but at a much higher price point. I have never had a problem with reservations, hope they have that straightened out for the rest of you. If you like to gamble, there's a casino on the other side of the parking lot.

Room Tip: There are sometimes parties/receptions at the pool in the evening. Never bothered me, but if these t...
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  • Stayed: December 2011, travelled on business
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1  Thank MindenJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendy T, Director de Relaciones con Clientes at Barcelo Managua, responded to this reviewResponded 16 November 2012

Dear Guest.

We greatly appreciate your comment. We are delighted that your stay was a success and we have many positive comments from you.

We hope to have again honored by your visit soon and keep providing the best care.

Best regards,

Sincerely

Sendy Tijerino
Guest Relations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Managua

Address: Club Terraza, Villa Fontana 300 Mts Al Sur, Managua 505, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Managua
#13 Business Hotel in Managua
Price Range: £47 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Managua 4*
Number of rooms: 147
Official Description (provided by the hotel):
The Barcelo Managua**** hotel is one of the newest hotels in the city, and was refurbished in 2013. It is located in Villa Fontana, one of the most exclusive areas of Managua, Nicaragua. An area of great ecological wealth and beautiful scenery make this hotel a truly unique place. It is the newest hotel in Managua, and is very well situated just 5 minutes drive from the city centre and 15 minutes from the Augusto C. Sandino international airport. Enjoy a perfect combination of modernity, relaxation, tranquility and good service at the Barcelo Managua hotel. Guests will find the rooms spacious, charming and elegant. The hotel also has a gym, swimming pool, 2 restaurants (one buffet and another Japanese) and a lounge bar. In addition the hotel has a modern convention and conference center, with 3 function rooms with a capacity for up to 400 people and a board room. We also offer free parking, free Wi-Fi and complimentary transfer service between Augusto Cesar Sandino International Airport and the hotel.* ... more   less 
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Also Known As:
Barcelo Managua Hotel Managua

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