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InterContinental Real Managua at Metrocentro Mall
Ranked #3 of 51 Hotels in Managua
Certificate of Excellence
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Best in Town”
5 of 5 bubbles Reviewed 21 December 2012

This hotel is great, very modern with beautiful and spacious rooms. The service is good but could have been better. Food was great, I ordered room service every night and was very happy with the meals.
I know there are several places close by but I was on a business trip so I did not get to enjoy the city.
I would definitely recommend this hotel and would stay again.

Room Tip: All rooms are good
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prag2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review, 7 January 2013
Dear Guest,

Kindest regards from all the team of Real InterContinental Hotel Managua.

Unfortunate that he could not go out and learn more about the city in his visit, but when you stay with us again recommend you visit our Concierge they can give you recommendations of places to visit and you will be able to build any tour to learn more Nicaragua .

If you do not have time to leave the hotel, wednesdays, thursdays and fridays we have live music in the pool area so we create the perfect environment for The Place to Be in Managua.

We hope you visit us soon.

Best regards,

Hans Scholte
General Manager
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634 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Level Contributor
22 reviews
11 hotel reviews
5 of 5 bubbles Reviewed 19 December 2012

This is my hotel in Managua , I been many times in this city and i always prefer it , The food was ok , but could be better , must improve it , becuase his high standarts . any way is a good hotel which a recommed with my seal , have a good one in managua

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunther G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review, 7 January 2013
Dear Guest,

Kindest regards from all the team of Real InterContinental Hotel Managua.

Thanks for your feedback, this will help us improve. I hope you visit us again, and this next visit I will recommend eating at our Factory that has specialized in steaks and lobster. If you would like the sushi I tell him that in our Nau Lounge we have the best sushi in town.

We hope you visit us soon.

Hans Scholte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 12 December 2012

Location is a major asset to this hotel, it is right across the Metro Centro Mall. You can literally walk into the mall, no security issues, guards everywhere. I find it helpful and cheaper to eat in the food court of the mall than to eat in. Restaurant lacks major improvement when it comes to personnel. Waiters are leaning against glass door in the back while customers have to get up looking for help. No water on tables, you have to keep chasing waiters for help. Pool was cold, they should have it warmed to a decent temperature. Not enough waiters by the pool on a Sunday, a lot of people hanging out and swimming, but only two waiters, it was definitely not enough. Its so annoying to have to be chasing a waiter. Personnel is very nice, smiles everywhere and overall this is a good hotel. I recommend and will stay again.

Room Tip: Email them ahead of time. Away from elevators, higher floors.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiredreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review, 7 January 2013
Dear Guest,

Kindest regards from all the team of Real InterContinental Hotel Managua.

Thank you for staying with us during your visit to Nicaragua. We regret that during your visit, you take the bad impression of our service in the restaurant, but thanks for the feedback you gave us, this will help us improve the service and so will we attend your next visit better.

We hope you visit us soon.

Hans Scholte
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 27 November 2012

Beautiful rooms, awesome pool, awesome bars, awesome location walkable to Metro Centro.(mall). In Managua this is the Ritz. Don't go walking alone in the streets of Managua at night. Have the hotel get you a taxi to La Gallería. Fancy mall, stores, restaurants.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjay0806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmania16, Ventas at InterContinental Real Managua at Metrocentro Mall, responded to this review, 27 November 2012
Dear Ms. Mjay0806,

Kindest regards from me and on behalf of the entire team of Real InterContinental Hotel Managua.

We appreciate your comment will, this encourages us to continue providing excellent service. For us it was a pleasure to attend.

We hope you visit us again to learn more of Nicaragua.

Best regards,

Sayra Somoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles California
Level Contributor
157 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 19 November 2012

The Intercontinental is probably the most expensive hotel in Managua. However it is worth it. It is in a safe area next to the largest shopping center and the excellent Churrasco restaurant. The rooms are fine and Internet works well. It is centrally located and everyone knows it, so it is convenient for business meetings. The staff is very helpful and the breakfast buffet is great.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAK45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmania16, Ventas at InterContinental Real Managua at Metrocentro Mall, responded to this review, 27 November 2012
Dear Ms. CAK45,

Kindest regards from me and on behalf of the entire team of Real InterContinental Hotel Managua.

We appreciate your comment will, this encourages us to continue providing excellent service. For us it was a pleasure to attend.

We hope you visit us again to learn more of Nicaragua.

Best regards,

Sayra Somoza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, Costa Rica
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 11 November 2012

This is good hotel in Managua maybe the best one, location is nice, door to door shopping center, when we checked in at 4PM our rooms were not ready, the lady offered us a complementary drink during the wait, around 4:30pm our rooms were ready, nice rooms, kind of small bathrooms, if you have any kind of disability the showers in your bathrooms can become an issue, they are way too high to get into. I guess they do have some rooms with diferent characteristics, so heads up when you makes a reservation.

Breakfast is great and hotel restaurants have rasonable prices

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mauricio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmania16, Ventas at InterContinental Real Managua at Metrocentro Mall, responded to this review, 17 November 2012
Dear Mr. Mauricio,

Kindest regards from me and on behalf of the entire team of Real InterContinental Metrocentro Managua.

It is a pleasure to know that your stay at the hotel was nice and our benefits like having the mall in front of the hotel was useful. Regarding what you mentioned that the bathrooms were uncomfortable for people with disabilities, in fact we have a special room that meets some requirements to make the stay more pleasant, for example the bathroom is bigger, and the room itself has more space, if the person who use wheelchairs.

We hope to have him back with us.

Best regards,

Sayra Somoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Verona, Italy
Level Contributor
527 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 bubbles Reviewed 6 November 2012

It was my first time in Managua and I chose this hotel because of the fidelity programme and the location near the mall. The hotel is superb. Rooms are big and well mantained. A beautiful swimming pool is available for your pleasure and relax.
The staff is nice and always with a smile, available to assist any request.
I was out for dinner and before sleeping relaxed at the bar with a nice drink, just overlooking the pool. This was amazing!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giacomo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmania16, Ventas at InterContinental Real Managua at Metrocentro Mall, responded to this review, 27 November 2012
Dear Mr. Giacomo C.

Kindest regards from me and on behalf of the entire team of Real InterContinental Mentrocentro Managua.

It is a pleasure for us to know that you enjoyed your stay with us. Thanks for such good reviews that encourage our team to continue working to be the best.

We hope you visit us again soon so we can learn more about the activities we have as a hotel and how nice it is our country.

Best regards,

Sayra Somoza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Real Managua at Metrocentro Mall

Property: InterContinental Real Managua at Metrocentro Mall
Address: Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Managua
#3 Business Hotel in Managua
#3 Family Hotel in Managua
#7 Romantic Hotel in Managua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — InterContinental Real Managua at Metrocentro Mall 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Enjoy an urban oasis at this award-winning, luxury hotel in Managua, Nicaragua. Ideally located in the center of the entertainment and business district, adjacent to Metrocentro, the country's largest shopping mall featuring more than 120 venues. At Metrocentro you will find boutiques, restaurants, bars, movie theaters and more. The hotel is only 6 miles away from Managua's international airport. The hotel offers many options for your entertainment; you can indulge yourself at Factory Steak & Lobster or enjoy a trendy ambiance and live music at NAU Sushi Lounge. Voltes restaurant is well-known for its buffet or if you prefer you can order a la carte. Customers can also unwind in the peaceful surroundings of our terrace next to the pool and exotic gardens. Our hotel rooms are designed to ensure your best rest. All our rooms are equipped with soundproof windows, custom mattresses, high speed streaming internet access, 300-thread count Egyptian cotton linen sheets, total blackout curtains, reading lamps, wide shower heads, mobile docking alarm clock, wide working desk, ergonomic chair, and more. For meetings and events the hotel offers nine modern and versatile event rooms with the latest in audiovisual technology. Our meeting space and ballrooms have the capacity to host events with up to 700 people. From the hotel it's easy to explore the city, you can visit Managua's famous Cathedral and its historic downtown area. ... more   less 
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Also Known As:
Intercontinental Real Metrocentro Managua Hotel Managua
Intercontinental Managua

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