This is my second stay at the InterContinental Real Metrocentro Managua. A very nice hotel with an excellent breakfast showing and good service on most occasions. The two areas in need of improvement are the room keycard system and updated carpeting/furnishings. All members of my party consistently had to return to the front desk to get our room keycards "rekeyed" due to non-working issues. We were on a very tight work schedule and it's very frustrating to constantly have to return to the front desk from the 5th floor of the hotel due to such an issue. I've ready many other comments here that are similar and the management must surely be aware of this long-term pervasive problem with the keycard system not functioning. The other issue is the worn furniture in the rooms and worn carpeting in the hallways leading to the rooms... musty smells from this carpeting was constant. Management, please address these issues! This is a beautiful hotel with a beautiful pool area and many other stately features.... all hotels must eventually update their surroundings and the keycard problem is out of control. I found the staff to be altogether helpful on all issues and very knowledgable and friendly.
- Official Description (provided by the hotel):
- Enjoy an urban oasis at this award-winning, fully renovated, luxury hotel in Managua, Nicaragua. The hotel has upgraded its 157 rooms and suites, Gym, Spa, Lobby and outdoor terrace. Ideally located in the center of the entertainment and business district, adjacent to Metrocentro Mall, the country's largest shopping mall featuring more than 120 venues. At Metrocentro you will find boutiques, restaurants, bars, movie theaters and more. The hotel offers many options for your entertainment; you can indulge yourself at Factory Steak & Lobster or enjoy a trendy ambiance and live music at NAU Sushi Lounge. Recently inaugurated The Market restaurant allows you to build your own meals such as pizzas, hamburgers, sandwiches and a salad bar. Blu bar is the place to be for amazing cocktails by the pool. Our hotel rooms are designed to ensure your best rest with soundproof windows, custom mattresses, high speed internet, and blackout curtains. ... more less
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- Also Known As:
- Intercontinental Real Metrocentro Managua Hotel Managua
- Intercontinental Managua