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“Very nice stay”

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Real InterContinental Managua at Metrocentro Mall
Ranked #3 of 50 Hotels in Managua
Certificate of Excellence
Reviewed 20 February 2010

Intercontinental was a comforting end to the workday for my two weeks in Managua. I thoroughly enjoyed the breakfast buffet, fresh squeezed juices and made to order omelets. Very professional staff at check-in, bar area and dining area. El Churasco steakhouse next door is conveniently located and was a nice change from the quick serve meals in the mall across the street. Thank you for a nice stay!

  • Stayed: February 2010, travelled on business
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Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 22 February 2010

Dear Guest thank you very much for your comment.

There is nothing more comfortable to know that you thoroughly enjoyed your stay in these 2 weeks of work.

We hope to serve you soon,

Greetings
Tania Guevara
Revenue Manager

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468 - 474 of 714 reviews

Reviewed 7 February 2010

This hotel is world class and provides a level of service and amenities that would be outstanding in any major American or European city. To find a hotel of this class at this price in Central America is almost unbelievable. I will not stay anywhere else in Managua.

  • Stayed: January 2010, travelled on business
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Thank Pilotdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 10 February 2010

Dear Guest

We appreciate your comment, it is so comfortable to know that you enjoyed your stay with us, and we hope to be your host in the near future. Regards, Tania Guevara, Revenue Manager

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Reviewed 4 January 2010

This is a nice hotel. I am sure it is one of the best in Managua. It is directed next to a mall and has it's own shuttle- and taxiservice at good value. Parking is safe. The rooms are quite luxurious with a rather small but nice and very clean bathroom. The breakfast was excellent where guests also had a lot of choices. The restaurant staff is extremely nice and professional. Diners (excellent beef and lobster) and super New Year buffet were very good!

BUT... what happened at the reception?

1. At check in we received a roomcard (key) to an occupied room. We were suprised and one of the cleaning lady's who was working nextdoor told us that we enterred the room of mister xxx. This should be avoided!

2. We stayed at the top floor executive club level were we supposed to receive hors d'oeuvres, a cocktail hour and an open bar from 6 to 8 (check at premium services at the website). Due to maintenance we were appointed to the lobbybar for those extra's (acceptable sollution). Snacks were not available but the waiter proposed us some cheese. When we ordered 2 cocktails at 7 pm on our first day we received a bill although we were just a few minutes informed by the reception that an open bar included all drinks. After that wrong communication between reception and bar the bill was cancelled without any discussion but finally at check out we had to pay... After a very long discussion and a few calls I had to sign for a cancellation. Without the first 20 and last 20 minutes in this hotel we had an exellent stay.

  • Stayed: December 2009, travelled as a couple
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Thank 2reizigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 10 February 2010

Dear Guest

Thank you very much for your comment, our main objective is to exceed our client's expectation, that's why we prepare every detail to make your stay an unforgettable experience.

We are sorry for the inconvenience we caused you, first in your room assignment and also in the lack of communication between the hotel reception and bar, it is not an excuse, but the holiday season is generally low occupancy and therefore we have the opportunity to make deep maintenance, for that reason we close some floors and consumption´s centers, however a letter to inform our guests and offer alternative places to enjoy the benefits is provided at the moment of check in, in this case the open bar that is part of the benefit for our guest staying in the Executive Level, was offered in the hotel bar, which includes national drinks and certain foreign drinks, but not cocktails, we will be taking your comment into account to ensure that this situation do not recur and we will be more specific in communicating with our guests.

We would like to have the opportunity to be your host in the near future.

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Reviewed 28 November 2009

my partner and I booked the Hotel Intercontinental. We were picked up at the airport, service was excellent. Hotel is very clean, rooms are comfortable, bedding is excellent. Great value.

  • Stayed: November 2009, travelled as a couple
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Thank TomSonntag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 14 December 2009

Dear guest, thank you very much for your comments, we feel so glad that you enjoy your stay in our hotel and we look forward to be your host in the near future. Regards, Tania Guevara, Revenue Manager

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Reviewed 22 August 2009

My children (teenagers) and I stayed at the Intercontinental for 3 days two on the front end of the trip and one on the back. I did not know what to expect from Managua and wanted to make sure we were in a clean safe hotel. It did not hurt that I got a great deal from Hotel.com. We loved the hotel. We stayed in the top floor the first time. There was special security to get up to the top two floors. The rooms were very comfortable. Nothing grand but more than enough space for the three of us. We over looked the pool. The bathroom was also very nice and luxurious robes were included. Breakfast was included in with our room. There were so many delicious choices we were filled up through lunch. There was also a complementary cocktail hour for the top two floors....open bar and nibblies were provided. They were different each night. The staff could not have been more helpful. In fact when we returned at the end of our trip 10 days later they remembered us.

One our first night we could not agree on what to do for dinner....I asked one of the staff for recommendations. He suggested the Mall across the street. I could not believe we ate at a Nicaraguan food court but we did. Everyone got what they wanted and my teenage daughter got to compare Malls across the world. Our final night we ate at the hotel restaurant. The food was very good ~ especially the desserts. It was my son's birthday and they brought out a cake with his name on it.

While in Managua we hired a car and driver one day. It was very reasonable. After being driven around and hearing stories from fellow travelers,I would advise against getting a rental car. Not only are the streets poorly marked if at all but rentals are notoriously pulled over. Norman,our driver was very nice. He spoke limited English but that was fine we practiced our Spanish with him. We gave him a list of places we wanted to see in and around Managua (among them were Plaza de Revolucion, Masaya the Volcano and the town, Grenada, and Mombachu). The crafts in Masaya are nice but not spectacular. The prices though are very reasonable. The highlight of the day for us was Mombachu. We had thought of skipping it but Norman said we would really enjoy it and he was right. As it was getting late in the day we did the shorter hike at the top. The views were spectacular. Parts of the hike can be strenuous but it is certainly worth it. The ride up and down from the top is an adventure in itself. Mombachu is well worth a visit.

Thank you to the staff at Intercontinental and to Norman.

  • Stayed: April 2009, travelled with family
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Thank MomsABeachBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this reviewResponded 26 August 2009

Dear Sir / Madam

Receive a warm greeting from Hotel Real InterContinental Metrocentro Managua.

Thank you very much for your comment, our main objectives is to provide a service you and your family deserve it.

Next time you visit Nicaragua, we hope to be your hosts.

Regards,

Tania Guevara
Revenue Manager

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Reviewed 22 May 2009

Great looking hotel, with great views of the city. Was good, with great views. The view of the building of Nicaragua was awesome. There is also a view of lake Managua, and other cultural amenities of the city. Would recommend as a place with beauty.

  • Stayed: February 2009, travelled as a couple
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1  Thank DExequiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2009

We traveled to Managua for a friend's wedding. This was our first time to Nicaragua and decided to stay at the Intercontinental because the wedding was going to be at the hotel. The rooms are of adequate size, but the bathroom was very small. The bathroom door hit the toilet and did not open wide. The rooms are well kept and very clean. The bed was very comfortable. Just make sure you turn the air conditioning back on after your room is serviced because they have a tendency to practically shut it off when they finish with your room. The restaurant had very good food, although very overpriced for Nicaragua. The walls are paper thin, so you tend to hear your neighbors. Very nice pool. Since this is a corporate hotel, rates tend to be higher during the week and cheaper on the weekend. I thought it was a little pricey for Managua, but it is the best hotel in the city. Internet access is really expensive (+$20/day). If you want authentic Nicaraguan food and you don't have a car, there is a restaurant down the street (across the street to the right) called Sabor Nica. It is very cheap and good.

  • Stayed: April 2009, travelled as a couple
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1  Thank fantabulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Real InterContinental Managua at Metrocentro Mall

Address: Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Managua
#3 Business Hotel in Managua
#3 Family Hotel in Managua
#7 Romantic Hotel in Managua
Price Range: £109 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Managua at Metrocentro Mall 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Enjoy an urban oasis at this award-winning, fully renovated, luxury hotel in Managua, Nicaragua. The hotel has upgraded its 157 rooms and suites, Gym, Spa, Lobby and outdoor terrace. Ideally located in the center of the entertainment and business district, adjacent to Metrocentro Mall, the country's largest shopping mall featuring more than 120 venues. At Metrocentro you will find boutiques, restaurants, bars, movie theaters and more. The hotel offers many options for your entertainment; you can indulge yourself at Factory Steak & Lobster or enjoy a trendy ambiance and live music at NAU Sushi Lounge. Recently inaugurated The Market restaurant allows you to build your own meals such as pizzas, hamburgers, sandwiches and a salad bar. Blu bar is the place to be for amazing cocktails by the pool. Our hotel rooms are designed to ensure your best rest with soundproof windows, custom mattresses, high speed internet, and blackout curtains. ... more   less 
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Also Known As:
Intercontinental Real Metrocentro Managua Hotel Managua
Intercontinental Managua

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