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“Terrific! One small request...”

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Real InterContinental Managua at Metrocentro Mall
Ranked #3 of 50 Hotels in Managua
Certificate of Excellence
Kansas City, Missouri
Level 6 Contributor
109 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Terrific! One small request...”
Reviewed 11 February 2011

Our experience this past week lived up to the TA reviews: Lovely room, terrific service, tasty meal (and the most attentive restaurant service we had during our entire week in Nicaragua). THE place to stay in Managua. Our only disappointment: Internet service was additional and pricey, especially compared to the FREE WIFI we had received in both Granada and Leon at high-end hotels. Paying extra for internet service, at a deluxe hotel, doesn't seem quite right. Other than this, the Intercontinental is an excellent choice.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dhuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Revenue Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 20 May 2011
Dear Guest,

Thank you for staying at Real InterContinental Managua. We hope in the future provide a better service of the internet in order to fill your expectations.

On October, we will have a larger restaurant and as always characterized with the best service in Managua. Let us be your host for your next travel.

Regards,
Birmanian Montiel
Revenue Manager
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
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English first
Miami
Level 1 Contributor
3 reviews
Reviewed 31 January 2011

I stayed there for a couple of nights. Staff was really nice. Food was good and the rooms very comfortable. Recommend.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ftbianchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservation Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 10 February 2011
Dear Sir,

Thanks for your comments, we are so glad to know you liked our property, all our staffs are appropriately trained to provide our guest an excellent service during the stay.
We hope to be your host on your next visit to Nicaragua.

Regards

Birmania Montiel
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colares, Portugal
Level 6 Contributor
269 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 18 January 2011

We stayed at the Real Intercontinental Metrocentro but as usual we upgrade the reservation to executive room and we had not any reason to claim. The room was ok the internet is included in the price and we had access to the business lobby.
Excellent and a good option to stay at Manágua

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elica49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservations Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 10 February 2011
Dear Sir,

We are so glad to know you enjoyed the comfort of our rooms and our stupendous services we have in our Club Intercontinental, We are looking forward to serve you in your next trip.

Regards

Birmania Montiel
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aarhus, Denmark
Level 5 Contributor
70 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 17 January 2011

Stayed four nights and enjoyed every minute of it. I even had a nice view over the city. The hotel comes across as very quite even though there are many guests. Unfortunately I didn’t try the fitness room (usually do) and the room service.
Pros:
Surprisingly good breakfast (expectations were low for this part of the world to make American and continental breakfast.)
Very good internet connection (also a bit unexpected) - cost 13 USD for a week
Rooms (standard) are very nice and spacious.
Good selection of American TV channels.
Restaurant - relative high level international cuisine
Good housekeeping
Good room temperature control
Cons:
English proficiency of staff

Except for the fact that most of staff (especially the waiters) had difficulty understanding English this was a very good stay.
This could be a five star hotel: With an upgrade in English skills and a more cozy and stylish lobby bar. I actually look forward to coming back. Oh and breakfast staff please don’t forget to put the plate with jam and honey on the outside tables. Had to ask for it very time!

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casperdenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservations Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 10 February 2011
Thank you so much for your comments; we are taking note of them to make your next visit a better stayed.

We are working hard with our staff to serve you and exceed your expectations, because you worth it. Hope we can have you in your next visit.

Best Regards

Birmania Montiel
Reservations Manager
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Austin Texas
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 December 2010

The absolute best hotel in the country, more expensive but well worth it.
The staff, the food and room were just awsome. We were treated like royality and hated to leave. You can,t go wrong with this hotel.


Austin Texas

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justice1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservations Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 10 February 2011
Dear Sir.

We do really appreciate your comments; all our staffs are appropriately trained to provide our guest an excellent service during the stay. We are looking forward to serve you in your next stay with us. Remember that you’ll always be the first one here!

Regards

Birmania Montiel
Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2010

Stayed one night here before starting our tour of Nicaragua. If you need to stay in Managua, then this an excellent choice. (Rates were just $80/night when we visited). The rooms are clean and well-appointed. Staff friendly and helpful.

Managua is not a tourist destination. There is a shopping mall adjacent the InterContinental as well the US embassy (i.e. McDonald's). Nearby (modern) gas stations have convenience stores for stocking up basics. Otherwise, not much to do here and we only felt marginally comfortable walking the streets nearby (despite Nicaragua's safe reputation).

5 stars are for the very best hotels only.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asterism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservations Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 10 February 2011
Dear Sir,

Thank you for choosing Real InterContinental as your Hotel, we are located right in the center of Managua, close by is the Metrocentro mall where you can find many options to buy, eat and have fun. We are close to banks, restaurants, Cathedral, University. Let us be your hand and friend in your next visit to Nicaragua.

Regards

Birmania Montiel
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
98 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 13 December 2010

We only planned on staying in Managua for a quick night before taking an early morning flight the next day. Trip Advisor led us to the Intercontinental and we were happy with the outcome. The staff really is fantastic - so friendly and welcoming. We paid a few bucks more for an executive floor room and enjoyed a few glasses of wine at the open bar. Nothing over the top, but restful and a nice touch. Our room was gigantic. It was actually a 2-room suite, I think. Very great night's sleep, comfortable bed, nice accomodations. I definitely recommend it.

Stayed November 2010, travelled with friends
Helpful?
Thank phillysilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tania2804, Reservations Manager at Real InterContinental Managua at Metrocentro Mall, responded to this review, 16 December 2010
Thank you for your comment regarding our property, we are very pleased to know that you enjoyed the benefits of the stupendous location we have. Indeed, we are located next to Metrocentro Mall, which provides different alternatives for eating, shopping and entertainment. All of our staff is appropriately trained in order to provide the quality service that our clients deserve; the security team is always there to guarantee the safety of our guests. We are looking forward to serve you in your next stay in Managua.

Cordially,

Birmania Montiel
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Real InterContinental Managua at Metrocentro Mall

Property: Real InterContinental Managua at Metrocentro Mall
Address: Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Managua
#3 Business Hotel in Managua
#3 Family Hotel in Managua
#7 Romantic Hotel in Managua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Real InterContinental Managua at Metrocentro Mall 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Enjoy an urban oasis at this award-winning, luxury hotel in Managua, Nicaragua. Ideally located in the center of the entertainment and business district, adjacent to Metrocentro, the country's largest shopping mall featuring more than 120 venues. At Metrocentro you will find boutiques, restaurants, bars, movie theaters and more. The hotel is only 6 miles away from Managua's international airport. The hotel offers many options for your entertainment; you can indulge yourself at Factory Steak & Lobster or enjoy a trendy ambiance and live music at NAU Sushi Lounge. Voltes restaurant is well-known for its buffet or if you prefer you can order a la carte. Customers can also unwind in the peaceful surroundings of our terrace next to the pool and exotic gardens. Our hotel rooms are designed to ensure your best rest. All our rooms are equipped with soundproof windows, custom mattresses, high speed streaming internet access, 300-thread count Egyptian cotton linen sheets, total blackout curtains, reading lamps, wide shower heads, mobile docking alarm clock, wide working desk, ergonomic chair, and more. For meetings and events the hotel offers nine modern and versatile event rooms with the latest in audiovisual technology. Our meeting space and ballrooms have the capacity to host events with up to 700 people. From the hotel it's easy to explore the city, you can visit Managua's famous Cathedral and its historic downtown area. ... more   less 
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Also Known As:
Intercontinental Real Metrocentro Managua Hotel Managua
Intercontinental Managua

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