We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Centrally Located Managua Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Princess Managua
Ranked #2 of 51 Hotels in Managua
Certificate of Excellence
Denver, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Centrally Located Managua Hotel”
Reviewed 1 June 2013

Good location central to just about everything. A very average hotel, but nice staff. The hotel is a bit run down and the staff may or may not be able to any problem you have. I am a diamond with Hilton and experienced different pricing for the same food ordered on different days for room service and inconsistent as to what was included and what not. I think the hotel has training / management issues.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 10 June 2013
Dear Guest Robert C.W.: Please accept my most sincere apologies on behalf of the Hilton Princess Managua Hotel team and my Own for not meeting your expectations, as far as we understand you ordered carpaccio of salmon one day and the next day beef carpaccio please accept our sincere apologies if our staff mistakenly took your order, very trully sorry for the inconvenience caused you .Please rest assured that your feedback will be shared with our staff in order for us to continue to improve upon our services. If your travels bring you back to our hotel we do hope that you will give us another opportunity to be able to restore your faith in our hospitality.

Sincerely,
Lenner Garrido
General Manager
Hilton Princess Managua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

639 reviews from our community

Traveller rating
    379
    181
    49
    18
    12
See reviews for
115
97
45
318
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2013

The hotel staff are the best! Inviting, friendly and always willing to be of assistance. Hotel is clean, attractive and inviting. The location is convenient to many attractions. The outside upkeep is always in order and well maintained. The executive center is very helpful and set up nicely. The gym facility has been upgraded and is great as well. You will not be sorry you chose this hotel when you are in Managua.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Susan Riviere J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 1 June 2013
Dear Guest Susan Riviere, On behalf of the entire staff of Hilton Princess Managua we deeply appreciate your nice comments, Exceeding expectations is a high end goal which we are proud to have achieved with you and your Family , we look forward to welcome you back for a longer stay. Thank you so much for recommending us.

Best Regards
Lenner Garrido,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 30 May 2013

Our stay in Managua was excellent the staff the team all the way from Manager to Supervisors and the whole staff from the Hotel was excellent my wife and my daughter enjoyed the most was the Breakfast Thank you for all your help

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 31 May 2013
Dear Guest: it was our pleasure to host you during your time in Managua, we also want to thank you for keeping us among the best, comments like yours compromise ourselves even more to be number one on your list, Thank you for your review and we look forward to welcome you back. Sincerely Lenner Garrido, General Manager Hilton Princess Managua.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2013

Great stay. Our room was clean and comfortable. The staff was friendly and helpful, and many spoke English. There was a guard in the parking lot/hotel entrance at all hours. The fitness center was amazing - treadmills, ellipticals, bikes, weight machines, and free weights. Though we didn't have time to use the pool, it looked very nice. My family and I would definitely stay here again.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Brittany R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 29 May 2013
Dear Guest Brittany R: Thank you so much for your great feedback; you are always cordially invited to visit us again at the Hilton Princess Managua . It will be very nice to host you once again on a near future and for sure this review gives us a lot of encouragement to keep working every day with dedication and passion to continue creating positive experiences for our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2013

This is why I don't love Hilton hotels - they are inconsistent around the world. Some are great (Grand Wailea, Park Lane in London, San Francisco Union Square, to name a few), some are mediocre and some are just plain crap. Hilton Managua is mediocre at best. There's no a/c in the lobby but that's the only place you can get wifi. The pool is small and seems to often be populated with locals needing to cool off. The food was actually ok but way overpriced - obviously for someone on an expense account. The beds were comfy so that's a plus.

Next time we'll stay at the Intercontinental, right down the street.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 21 May 2013
Dear KB B: Please accept our sincere apologies unfortunately suffered A failure engine that day in one of our machines beside outside the temperature exceeded the limits we usually have in Managua's City, Hopefully this problem has been solved.

Internet service is available as a courtesy to the restaurant, executive lounge, bar and meeting rooms. Thanks for the positive comments about the food, we'll be looking to compare prices with other brands of hotels in the city. On our property we strive to create positive experiences and commentary allows us to improve every day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama City, Panama
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 May 2013

The Hilton Princess in Managua is in a good location, and is a nice facility. The staff is exceptionally polite and willing to help in any way possible. I was there for a conference and was very impressed with the service. My room was on the first floor over the bar, and it was quite noisy at night. When I filled out a customer survey, asking me to rate my stay, I mentioned it. I immediately received a letter of apology, assuring me when I returned again, I would be given a room on the top floor. The hotel offers a very reasonable van service which provides transportation to and from the airport.

Room Tip: Definitely ask for a high floor.
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 13 May 2013
Dear Rita, On behalf of the entire staff of Hilton Managua we deeply appreciate your nice comments, Once we received your comments we taken into consideration and acted upon in order for us to improve our facilities and services , and also as we promised to your next visit we will upgrading you so our comittment is to create memorables experiences to our guest, We look forward to having the opportunity to welcome you again and serve you as you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tambor, Costa Rica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 May 2013

Can't really say a bad thing. It is primarily a business hotel and I was there as a tourist. First time in Managua. Fantastic rooms, super comfortable beds, very clean. They offer a taxi service which I highly recommend. I used it for touring around the city and visiting Granada. Would definately return.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hilton Princess Managua, responded to this review, 14 May 2013
Dear VistahermosaBandB On behalf of the entire staff of Hilton Princess Managua we deeply appreciate your nice comments, Recognition is crucial for striving perfection and I would like to bring up that reviews like yours, gives us the certainty that we are heading on the right direction. Hilton Managua is always willing to offer a concept of luxury hospitality and distinguished quality where human warmth and our passion for service to ensure total satisfaction of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Managua hotels
0.3 mi away
InterContinental Real Managua at Metrocentro Mall
1.9 mi away
Hyatt Place Managua
Hyatt Place Managua
#1 of 51 in Managua
4.5 of 5 bubbles 359 reviews
1.9 mi away
Barcelo Managua
Barcelo Managua
#14 of 51 in Managua
4.0 of 5 bubbles 331 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Managua - Convention Center
5.7 mi away
Globales Camino Real
Globales Camino Real
#5 of 51 in Managua
4.0 of 5 bubbles 580 reviews
0.1 mi away
Hotel Seminole
Hotel Seminole
#9 of 51 in Managua
4.0 of 5 bubbles 191 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Princess Managua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Princess Managua

Property: Hilton Princess Managua
Address: Km 4.5 frente Monumento Alexis Arguello | Carretera a Masaya, Managua, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Managua
#1 Luxury Hotel in Managua
#2 Business Hotel in Managua
#2 Romantic Hotel in Managua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Princess Managua 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Hilton Princess Managua hotel in Nicaragua is centrally located in the city’s entertainment and business district, only a few minutes from the Augusto Cesar Sandino International Airport (MGA). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Odigeo, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Princess Managua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Princess Managua Hotel Managua
Hilton Hotel Managua
Hilton Managua
Managua Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing