We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Managua - Convention Center
Ranked #6 of 51 Hotels in Managua
Certificate of Excellence
1 review
“Excellent Service”
5 of 5 bubbles Reviewed 29 April 2014

I had a great time and excellent attention during my time in the Hotel over all I been attended nicely and genteelly by Ms. Sonia Ivania Martinez.
Besides her all the hotel personal were always ready to help and satisfied my needs and questions while I was in Nicaragua.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gustavo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
José S, General Manager at Holiday Inn Managua - Convention Center, responded to this review, 6 May 2014
Dear Gustavo M,

Thanks for choosing Holiday Inn Convention Center and for your wonderful review! We are delighted to know that you enjoyed our services and that we lived up your expectations.
Sonia appreciate your kind words.


We hope to see you soon.

Best regards,


José Solórzano
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

605 reviews from our community

Traveller rating
    233
    214
    121
    21
    16
See reviews for
88
53
40
367
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Managua, Nicaragua
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 24 March 2014

We were celebrating our 35th wedding anniversary while working in Managua. The hotel staff were super nice, the accommodations were awesome, and despite the fact that the hotel had a good number of other guests, it was quiet.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank BPJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
José S, General Manager at Holiday Inn Managua - Convention Center, responded to this review, 26 March 2014
Dear BPJohnson,

Congratulations and thanks for choosing Holiday Inn Convention Center for such a special occasion. We are really happy to know that you enjoyed our services and facilities.

We hope to see you soon.

Warm regards,

José Solórzano
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canada
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

location is not ideal as there is not a lot within walking distance. Check in was smooth and dinner average. There is no travel agency or conciarge but front desk will try to help. Rooms were good with good beds and ac.Quiet location and it is a convention ctr so expect lots of people going to meetings etc.Dont use their travel ctr for planning a tour as they use other companies who are not located in hotel Staff will go out of their way help you but the tour company they use is not reliable. They changed our itinerary at their convenience,tried to put us in a 2 star hotel instead of the 4 star we paid for.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank restleswanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, 14 March 2014
Dear restleswanderer,

Thanks for choosing Holiday Inn Managua and taking the time to express your opinion about our hotel. It is good to know that you liked our rooms and beds.

We appreciate the feedback from our valuable guest, like you, since it enables us to improve our services and facilities to provide the stay that our guests deserve. We want to create great experiences for our guests and lived up or exceed their expectations. As you said we work with third parties for tours that our guests would want to take and we would like to know more about it, so I will be sending you a private message for it.

We apologize for the inconveniences and hope to have the opportunity to serve you again.

Best regards,


Ximena Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 2 March 2014 via mobile

this holiday inn will charge you for a $200 dollar deposit to your credit card without telling you. They will also charge you $12.00 for a traditional nicaraguan breakfeast (gallo pinto) this plate is free at many other hotels. they will also charge you $1.00 for each empty drink can that you drink by the pool. I will not be staying at a place that rips me off again.

Stayed March 2014, travelled with friends
Helpful?
3 Thank digitalnikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, 5 March 2014
Dear Traveler,

Thanks for choosing Holiday Inn Managua for your recent stay in our country!

I greatly appreciate you have taking the time to express your opinion about your recent stay and apologize for the any inconveniences you experienced.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

We are really sorry for the miscommunication with traditional procedures. We understand you are disappointed for the cover at the pool area since you did not know about this policy. However we will appreciate your kind understanding since in any restaurant or bar is permitted to introduce food or drinks that are not prepared in place.

Thanks again for choosing us and we hope to have the opportunity to serve you again.

Best regards,

Ximena Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Managua, Managua, Nicaragua
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 23 February 2014

I hadn't stayed here in about 11 years. It still is a comfortable place to stay with a decent restaurant, a nice pool and good service. The rooms are small. Pillows are small and not anything I have ever seen in a hotel. The hotel is ready for a makeover, something that might not happen in the Managuan market. However, it still is a decent place to stay in Managua, a good value.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElChele_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, 26 February 2014
Dear ElChele_13,

Thanks for choosing Holiday Inn Managua for your stay and taking the time to express your opinion about our hotel.

It is nice to know that you enjoyed our services and facilities and that we lived up your expectations in every stay you had with us. You’re right about your appreciation and we are happy to tell you that refreshment of our rooms is a priority in the investment plan of this year. We hope to have new carpets installed during the first semester between others.

We hope to have the opportunity to serve you again in our improved rooms.

Best regards,


Ximena Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 21 February 2014 via mobile

Staff was very friendly and made up for my disappointment in the most expensive stay by far on my trip.
I stayed at a more expensive place as I had an 8am flight and wanted a decent nights sleep before my 16 hour trek home.
My meal was disappointing, i had the pork ribs, they were cold, my room smelled of smoke, and there were noisy painters in the hallway in the evening.
The staff were extremely nice, the beds were comfy, everything else was not great.

Stayed February 2014, travelled solo
Helpful?
Thank Jhar33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, 26 February 2014
Dear Jhar33,

Thanks for choosing Holiday Inn Managua for your stay, we are glad to know that our staff full filled your expectations.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We regret the inconveniences you experienced during your stay and apologize for them, I am addressing your comments to the executives involved, so they can take the necessary actions to correct them.

We really hope you accept our apologies and have the opportunity to serve you again.

Best regards,


Ximena Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Humboldt, Canada
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

We stayed at this hotel, which is a gem surrounded by an interesting area. The hotel was new, service was great, rooms were clean and new, we also ate at the restaurant a few times and it was delicious. Went to the pool though and the water was FREEZING!!!! Not sure if it was safe to wander around outside the hotel, so stuck inside, which was fine.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandywey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, 21 February 2014
Dear Mandywey,

Thanks for choosing Holiday Inn Convention Center for your recent stay in Managua and post a review! We feel so happy to know that we lived up your expectations. This information will be shared with all the team for encouraging purpose.

We hope to have the opportunity to serve you again.

Best regards,


Ximena Cruz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Managua hotels
2.2 mi away
Barcelo Managua
Barcelo Managua
#14 of 51 in Managua
4.0 of 5 bubbles 315 reviews
1.0 mi away
Hilton Princess Managua
Hilton Princess Managua
#2 of 51 in Managua
4.5 of 5 bubbles 628 reviews
1.0 mi away
InterContinental Real Managua at Metrocentro Mall
Show Prices
Show Prices
Show Prices
2.6 mi away
Hyatt Place Managua
Hyatt Place Managua
#1 of 51 in Managua
4.5 of 5 bubbles 322 reviews
0.9 mi away
Hotel Seminole
Hotel Seminole
#10 of 51 in Managua
4.0 of 5 bubbles 190 reviews
6.6 mi away
Globales Camino Real
Globales Camino Real
#4 of 51 in Managua
4.0 of 5 bubbles 574 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Managua - Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Managua - Convention Center

Property: Holiday Inn Managua - Convention Center
Address: Pista Juan Pablo II, Managua 212, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Managua
#8 Business Hotel in Managua
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Managua - Convention Center 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to Holiday Inn Managua Convention Center It is the ideal hotel for business and leisure travelers, positioned in the heart of the capital city. Our close location to many major companies and organizations such as Kimberly Clark, Nestle, Citibank, the American Embassy and the ONU Building make us an excellent option for business travelers. In addition we are only 14 km away from Managua Int'l Airport (MGA). Our guests will always be able to stay connected since their arrival to the airport with our shuttle equipped with wireless Internet connection, as well as our rooms and public areas. During your stay you will be able to relax at the Bar Sunrise beside our Mediterranean style pool, stay fit in the gym with the help of our trainer and enjoy a diversity of international and national dishes at our Anfora Restaurant or in your room with room service available 24-hours. Our convention center provides everything you need for business meeting, conferences, social events, etc. Meeting rooms for 20 to 1,200 people, banquet service, audiovisual and others, makes us the ideal place for your events. We hope to see you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Odigeo, Hotels.com, Booking.com, IHG, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Managua - Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Managua Hotel Managua
Managua Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing