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“This is a good choice while in Panama.” 4 of 5 bubbles
Review of Hotel Riu Plaza Panama

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Hotel Riu Plaza Panama
Ranked #18 of 116 Hotels in Panama City
Certificate of Excellence
Palm Beach, Florida
Level Contributor
244 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“This is a good choice while in Panama.”
4 of 5 bubbles Reviewed 5 October 2013

This is a good choice while in panama. Please keep in mind that the level of service is lower than in the USA or Europe. I suspect they think they are doing a great job and I can tell they are trying. This hotel is very nice. A wonderful lobby! Friendly front desk girl. Her English was good and her smile huge. Perfect start. The elevators are fast. Rooms are spacious. I found mine a bit on the dirty side as I like ultra clean carpet and it was a bit dingy. The breakfast buffet was large and coffee was suburb. The restaurant sushi was ok and the premium rum was really expensive. As in $32 per glass for a bottle that sells for $125. O well... We paid it. The hotel lounge is a bit slow but the hard rock is only blocks away. On my next trip the hard rock will be a good option. I've also stayed at the Trump Panama and I found it a bit higher on the luxury scale. All in all I liked the Riu and will return. Good luck and enjoy Panama! Also... Eat at Jimmy's Greek... It's wonderful!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew_Destin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (245)
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English first
Dallas, Texas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

My wife and I recently spent 3 nights at the Riu Plaza Hotel in Panama City. This is a great place to stay. The service from all the staff was outstanding. The price was reasonable and the hotel is centrally locate. Close to many food outlets, the Hardrock casino, and a very nice mall. There is a tour bus that stops in the front of the hotel well worth taking. It gives you two options one of which will take you to the Panama Canal. Do not miss the Panama canal!!!!!!!!! It is an engineering mavel. Back to the hotel, the breakfast buffet is fabulous. The rooms are nicely decorated and roomy. If you get a high floor the view is outstanding.

Room Tip: Always ask for a high floor and a upgrade to your room if not afford. High floor give you a better...
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank harvey e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 29 September 2013

Stayed two separate nights at this hotel. Lobby and rooms are very nice, good design, newer style. Breakfast buffet has big selection.
Located on very busy street but has decent sound insulation.
First stay was fine with friendly front desk told us that we can park ourselves or use valet.

Second time we came in and drove into the garage. Upon parking we were approached by unsavory looking individual who told us in Spanish that we should not park there since it is only valet parking.
At checking in assistant manager came in and demanded car keys. Hotel web site clearly states "self parking and valet" and on our previous stay we self parked. Needless to say that there were no signs at the entrance to the garage "valet only" or anywhere else.
Assistant manager and front desk clerk still insisted to leave the car keys with the front desk.
I asked to see the manager and was told that he is not available. We decided to stop this senseless arguments and turned in the car keys.
We both felt very strange to have such a reception at 5 star property.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank onstep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

Coming here since the opening 2 years ago and my favorite for Panama city. It has everything you need when you are travelling.

The most hotels I work in my room, here you can find a place in the giant lobby/reception were you find a coffeshop (not like in Amsterdam!) a bar with happy hour, and a lot of places where you can sit down and relax, work, see the people and so on.

The outside swimming pool is very nice, you can sit, drink and eat over there, nice atmosphere. Of course you can swim there too!

Good service, very good breakfast!

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1leobrasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

I was very pleasantly surprised by the Riu Plaza in Panama.
It is a really nice hotel, very reasonable prices for Panama with friendly and efficient staff at the reception, a really nice bar, pool (which unfortunately I did not have time to use), coffee shop. The rooms are big and nicely decorated, the bathroom is also big, the first fill of the minibar is offered (two large bottles of water, 2 cokes, 1 fanta, 2 beers) and the internet works really well. And they have the BEST breakfast selection I have ever seen in a hotel - there is a huge choice and lots of fresh fruit.
The only little complaint I might have is that the breakfast is only from 6.30 am, which is sometimes annoying when you have to go early to the office.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sozsoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
703 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

Having stayed at the RIU Plaza in Guadalajara, Mexico we decided to try the RIU Plaza in Panama City. It is a slightly older version of the Guadalajara hotel and run very well.The deluxe king room on the higher floor was very nice and very clean. The breakfast buffet is excellent. We enjoyed using the business center and club lounge. Great staff.

Room Tip: Corner room on high floor
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  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dealmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellinzona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 September 2013

Great hospitality and professionalism. A refined and exclusive atmosphere. Clean rooms and impeccable service. perhaps the best breakfast of my life, to try :)))) very welcoming also the pool and the dining fitnes ...
Rocco Lombardi

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lombardi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Plaza Panama

Property: Hotel Riu Plaza Panama
Address: Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Panama City
#8 Family Hotel in Panama City
#11 Spa Hotel in Panama City
#15 Luxury Hotel in Panama City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Riu Plaza Panama 4*
Number of rooms: 644
Reservation Options:
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Also Known As:
Hotel Riu Plaza Panama Panama City

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