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“good choice” 5 of 5 bubbles
Review of DoubleTree By Hilton Panama City

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DoubleTree By Hilton Panama City
Ranked #32 of 116 Hotels in Panama City
Certificate of Excellence
Deltona FL, United States
1 review
“good choice”
5 of 5 bubbles Reviewed 18 August 2013

When we arrive The font office was excellent ,will go the extra mile to please us,incredible service all the employees act very professionals, I will recommend this hotel ,even the taxis service really good ,what can i tell no complains,the traffic did not bathos me. Thank you

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carlos R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
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  • Czech first
  • Dutch first
  • English first
  • French first
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English first
MINNEAPOLIS, MN, United States
1 review
5 of 5 bubbles Reviewed 17 August 2013

Traveling as a Mission Save a Smile doing dentistry for the indigenous people of the Embera Puru, it is necessary to travel with a substantial amount of equipment..The storage and handling of these cases and supplies has been absolutely satisfactory with the staff at the Double Tree, and it is done with a smile on their faces.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, United States
1 review
4 of 5 bubbles Reviewed 16 August 2013

Great location, friendly staff, clean room and very positive experience. Had some challenges with Internet access but got resolved quickly. Great walking location to many good resturants. The room was good size for the price I was paying and clean. Since I was on the 5th floor; I had nice and quite experience

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shahrouz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 August 2013 via mobile

Location is great. The rest about this hotel is average. The reception is never sure whether your room key is going to work. Exhausted from the day trip, with my rolling luggage, from the distant conner of the 3rd floor (that is where they sent me upon check-in) I had to go all the way down back to the reception to exchange the key. The swipe card they gave me at check-in did not unlock the door. Imagine my frustration? I was mad, and lost an appetite for a welcome cookie they give to newly arrived guests. Had to leave their cookie at the reception. Sorry it was not welcoming. The AC of the room is noisy like a plane engine. The furniture is tasteless. The bathroom wall got an enormous crack. I hope the building is not collapsing here.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tripbyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolf A, General Manager at DoubleTree By Hilton Panama City, responded to this review, 3 September 2013
Dear guest,

We truly appreciate your candid feedback from your most recent stay at our hotel. I can assure you that your comments have been reviewed in our Management Committee in order to take proper action to make sure the issues are corrected. We are always looking for ways to improve our property and comments like yours help us identify areas that need improvements. We do apologize for falling short of your expectations during your stay and assure your concerns will be addressed. I do hope that you would reconsider staying with us in the future if your travels do bring you back to our area.

Sincerely,

Wolf Alexandroich
General Manager
DoubleTree by Hilton Panama
wolf.alexandrovich@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port of Spain, Trinidad and Tobago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 August 2013

I would definitely recommend this hotel to anyone. Staff was very friendly and helpful. When we checked in, our rooms were ready and we were able to get connecting rooms as we requested. Throughout our stay we did not have any problems.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Krishendath G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 August 2013

Great service with Gold Status, only stayed 2 nights but service, room and breakfast was very good. Traffic was bad, very bad, but can't blame them. Centrally located in a good neighborhood.

Would book again, note no points accrued if not booked directly through Hilton.

Room Tip: If traffic is backed up, get out at corner on the one-way street, could take another 15 min to go ar...
See more room tips
  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rum R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, United States
1 review
4 of 5 bubbles Reviewed 5 August 2013

This is a great value for business travelers to Panama City. Good hotel with excellent service, and a great value compared to similar overpriced hotels in PC. Good staff, and good room service. Taxis always available. A few good restaurants within walking distance (this is perhaps my only criticism, but it is not their fault).

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Henry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree By Hilton Panama City

Property: DoubleTree By Hilton Panama City
Address: Via Espana & Federico Boyd Ave, Panama City, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Panama City
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree By Hilton Panama City 4*
Number of rooms: 213
Official Description (provided by the hotel):
Book a room at the DoubleTree by Hilton Hotel Panama City - El Carmen, where a friendly staff member is waiting to greet you with a freshly baked, chocolate chip cookie. The central location of this Panama City hotel makes it ideal for business travelers and guests on vacation. Attend conferences in the financial district, or enjoy the fine Central American dining and excellent shopping centers situated within walking distance.Each spacious guest room at our Panama City hotel features a 37-inch TV, minibar, and luxurious plush-top bed with five jumbo hypo-allergenic pillows. Families on vacation can enjoy the additional space that comes with a suite. Use the complimentary high-speed internet access to stay in touch with the office or to plan your day. Accessible rooms are available for guests who require modified amenities. Relax in the rooftop pool and whirlpool, unwind in the Spa, or exercise in the fully equipped gym. ... more   less 
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Also Known As:
Doubletree By Hilton Panama City Hotel Panama City

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