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“Great location, disappointing staff” 2 of 5 bubbles
Review of Hotel Terranova

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Hotel Terranova
Ranked #59 of 85 Panama City B&B and Inns
Amersfoort, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, disappointing staff”
2 of 5 bubbles Reviewed 31 January 2014

Cheap hotel on a great spot, close to a lot of restaurants and in the safe richer part of the city. $5 taxi drive from Casco Viejo (but you could also walk!). We liked the pool and the view on the top of the hotel. The rooms are very spacious! The rest is very dissapointing. Staff is very unfriendly! The food is bad (but cheap). The hotel condition is also very bad, leaks, mold and broken tiles everywhere. We had a good stay, but won't come back and wouldn't recommend it.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jonggezinmetkind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
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    43
    57
    32
    28
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santa Cruz, California
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 23 January 2014

Underwhelmed overall. The location offers a few nice evening dinner and drink choices but the hotel is dank and buckets catching drips from over head pipes will greet you as you exit the elevators. I'd take a pass. Other choices in the immediate neighborhood like the el panama.

Stayed January 2014
Helpful?
Thank ChristineC813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Panama City hotels

Zurich, Switzerland
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 28 December 2013

Very central hotel, close to restaurants, bars, clubs etc. (hence increased noise level over weekend's). Rooms are hugh, beds ok, TV, AC etc. unfortunately not fully clean. Staff at reception could be more helpful and friendly, to say the least... You get a nice view from the roof top and can get a dearly needed refreshing in the pool.

Do not go there if you expect something special or cosy. Staid for 2 nights and all in all the accommodation did its job.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank supersane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 November 2013

I stayed here several nights-- bad service all over...no one speaks English, which is not so horrible. The free breakfast is more like a kids' menu and comes with frowns, no manners, terrible service. The rooms are actually pretty decent, but with the attitude that comes with it...as a seasoned traveler, spend a few dollars more and go somewhere else.

Room Tip: HORRIBLE service..bad attitude
See more room tips
  • Stayed November 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ThnkflTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 3 November 2013

Booked this hotel for an overnight stay in Panama City. After a long day of travel we looked forward to a good night sleep followed by a day of exploring. As soon as we walked through the door, our hearts fell. We wanted to leave immediately, but couldn;t, as it was close to midnight. The place was dimly lit, dingy and had a stale odour. The staff were unwelcoming, rude and made no effort to communicate with us, even though we tried our best to talk with them with our limited Spanish. The room was hot, the a/c did not work properly, the room looked NOTHING like the picture, and the bathroom was unclean. There was only one towel in the room, and it was used and soiled. There was no hot water. Rather disgusting..would NOT recommend this place...the rates are good but too high for what you get! Buyer beware!

  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 October 2013 via mobile

I stayed at this Hotel with my fiancé for 3 days. You can walk to the waterfront and the major shopping malls or take a 5min cab ride for $3. It's 15mins by cab from the Canal. The Hotel itself is quite minimal but clean. Make sure your Spanish is at least at a basic level because like the rest of Panama, staff barely speak English. Breakfast was also provided.

Stayed October 2013, travelled as a couple
Helpful?
Thank Anya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

My husband and I stayed at Hotel Terranova for 2 nights which was enough to see what Panama City offers. The location is good though it takes about 40 mins to walk to the old city (world heritage of UNESCO). The staff hardly understands English and although our room was pretty big it wasn't clean (hair in the shower). Air conditioner didn't work which made a night sleep not so good. Breakfast is included in room price and is ok - coffee, juice, water and can choose one our of 5 breakfast variants (take the toast with cheese). All in all, can stay for a night or max two.

Room Tip: Maķedonijas stūre the a/c is working.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Terranova

Property: Hotel Terranova
Address: Calle 49 entre calle Uruguay y Ave. Federico Boyd Bella Vista, Panama City 0857, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #59 of 85 B&Bs / Inns in Panama City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Terranova 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hotel Terranova Panama/Panama City

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